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Symphony Pro User Manual 2.0.2.15
The "Reply" button is normally "grayed out", except when the station receives a message from another station. Use the reply button to return an answer to the sending station.
The Previous / Next buttons are used to review messages that have been collected and stored in the system.
The Delete button is used to remove messages that you do not want to keep for future reference.
3.1.12 Show Tips
Show Tips - Symphony Pro File menu Option
Show tips is used to display helpful tidbits of information that we expect will make your usage of Symphony Pro more enjoyable. Selecting this option opens a Windows style "hints" window. Once open, you can browse through the hints, or configure the hints panel to open every time you launch the Symphony Pro application, handy for new users.
3.1.13 Exit
Exit the Symphony Pro Application
The Exit menu option closes the Symphony Pro application. On closing, the application opens a warning message to let you know that if you close the application, the back office will not be
available for communications or scheduled events. Only shut down the application if you are sure that this will not affect the normal store operations.
Exit: Use this option to close the Symphony Pro application. Other programs such as Maintenance, polling, and other
·When Symphony Pro is not operating, the sales data from the Symphony POS terminals is not processed. The data does continue to accumulate on each lane. When Symphony Pro is
·Customer account balances cannot be retrieved when Symphony Pro is not operating. Charge sales can be posted and the account data will be transferred and posted when the Symphony Pro system is restarted. No store credit limit, etc. is verified.
·No reports can be requested on the Symphony POS front end terminals if Symphony Pro is not operating.
·Floating cashiers on the Symphony POS terminals have totals that are retrieved from the Symphony Pro machine whenever a floating cashier logs on. The floating cashier balances are not available when the Symphony Pro Controller is unavailable.
·No financial reports for the TEC ECR can be taken from the Symphony Pro back end station. ·Scheduled task events will not run until the Symphony Pro software is restarted.