10

Symphony Pro User Manual 2.0.2.15

Authorized TEC Dealer before modifying the values.

2.5Protecting Your Data

Backups Are Important!

Is your sales information important? Is your database important? Is your hardware setup important? The answer is always YES! What happens if the system crashes? How can I protect my information? Like any "mission critical" information, your Symphony Pro installation should be archived on a regular basis. Normally, your Authorized TEC Dealer will suggest ways to protect your information, based on the type of installation you have, and how much space your data actually takes up. In most situations, you'll want to backup every night, (or other time when the system is not busy).

Symphony Pro Data Backup

Symphony Pro provides a backup utility that can be programmed to automatically archive all data from the central database, but it does not provide physical backups that store the data on removable media. The Symphony Pro utility can extract all data from the tables and store the information in text type "SIL" (Standard Interchange Language ) files. The backup files contain information about each table, and the data to re-populate the tables. It can completely re-build the database from these files. When set as an automated task, the backup utility works as a "cyclical" backup; it creates a series of folders named for each day of the week. After the first week, the process replaces each day's existing backup from the week before. There is always at least one week of data, going back day by day.

This type of backup is used to reconstruct database tables that for some reason have become corrupt, or have incorrect data. However, once archived, these files should be stored using a disk backup type utility, in case of a major physical system failure, such as hard disk crash.

Physical Backup

You should definitely consider some kind of physical backup, either on tape, Zip drive, CD or some other recording media. These "total" backups can be very complete, replicating the entire drive if necessary, or re-building portions that have been lost. Symphony Pro does not control these types of backup; you should consult your backup program help to configure your backup / archiving software. It should include a total backup of everything in the \LBOSS folder, including all sub-folders. This way the setup can be easily restored.

Restoring from Symphony Pro Archives

The restoration process is somewhat technical and requires that you understand the table names, and what should be restored. If for some reason the information contained in the data tables has become corrupt and you need to restore tables, we suggest that you consult your Authorized TEC Dealer. For more on how to restore using the Symphony Pro file maintenance utility, see the

File Maintenance Utility help page in this manual.

© 2005 TOSHIBA TEC AMERICA AMERICA RETAIL SYSTEMS, INC. R1.0a

Page 12
Image 12
Toshiba Electric Keyboard Protecting Your Data, Backups Are Important, Symphony Pro Data Backup, Physical Backup