IBM
 Second Edition September
 Contents
 Configuring Your Server
Configuring Other Network Adapters
 103
 Getting Help, Service, and Information
 Record the Identification Numbers 279
 Viii PC Server 704 Users Handbook
 Safety Information
To Connect To Disconnect Turn everything OFF
 Laser radiation when open. Avoid direct eye exposure
Laser radiation when open. Avoid direct exposure to beam
Laser Compliance Statement
 Lithium Battery Notice
Do not
 Xii PC Server 704 Users Handbook
 About This Book
How This Book is Organized
 Welcome and Thank You
 About This Book
 Related Publications
 Welcome and Thank You
 Xviii PC Server 704 Users Handbook
 Introducing the PC Server
 This chapter contains
 Features at a Glance
 Getting Help on the World Wide Web
IBM PC Server Startup Support
 About ServerGuide
About ServerGuide
 Server Controls
 Introducing the PC Server 704
 Status Indicators
CD-ROM
 Introducing the PC Server 704
 Expansion Slots and Input/Output Connectors
Expansion Slots and Input/Output Connectors
 Expansion Slots and Input/Output Connectors
 Padlock Loops and Power Supplies
 Power-Good Light PS Current-Good Light Description
 Expansion Bays
Page
 Moving the Server
Moving the Server
 Before You Begin
 Starting the Server
Starting the Server
 Power On/Off Button Power-On Light
 Starting the Server
 Using the CD-ROM Drive
 PC Server 704 Users Handbook
 Arranging Your Workspace
Comfort
Arranging Your Workspace
 Glare and Lighting
Air Circulation
 Electrical Outlets and Cable Lengths
 Arranging Your Workspace
 Installing Your Software
 Installing an Operating System
Using ServerGuide
Using ServerGuide
 Before You Begin
 PC Server 704 Users Handbook
 OS/2 SMP 2.11 Installation
 OS/2 LAN Server 4.0 Installation
 Installing Your Software
 Windows NT Server 3.51 Installation
 Software Considerations
 Device Drivers
Hardware Device Drivers
Device Drivers
 Installation Checklist
Installation Checklist
Install options
Learn about your server and the system utility programs
 Installation Checklist Complete setting up your PC Server
Install device drivers
Install option files
Install application programs
 Configuring Your Server
 Configuration Overview
Configuration
 Using the Setup Program
Changing Settings
Setup Program
 Starting the Setup Program
 Recording and Restoring Default Settings
Select Load Setup Defaults
Select Exit Saving Changes
 Disabling the Diskette Drive
Select Floppy Options
 Using the System Configuration Utility Program
System Configuration Utility
 Backing Up the SCU Program Diskette
Action Press Key
 Starting the System Configuration Utility Program
About System Configuration
 Add and Remove Boards
 Change Configuration Settings
Option Description
 Save Configuration
Switch/Jumper Settings
 Recording the SCU Program Settings
Utilities
Exit
Options Description
 Password Overview
Defining Security
Security
 Type of Password Results
 Administrative Password
Set Administrative Password screen appears
 User Password
 Setting the Drive-Startup Sequence
Select Peripheral Configuration Group
 Secure Mode
 Configuring EISA, ISA, and PCI Adapters
Configuring EISA, ISA, and PCI Adapters
 Configuring ISA or Eisa Features and Options
Configuration Files
ISA/EISA Configuration
 Diagnostic Files
Device Drivers
 Configuration Conflicts
Configuration Conflicts
Sample Applications
 Resolving Hardware Configuration Conflicts
 Resolving Software Configuration Conflicts
Changing the Software Configuration
 Using the SCSISelect Utility Program
Starting the SCSISelect Utility Program
SCSISelect Utility Program Options
SCSISelect Utility Program
 Configure/View Host Adapter Settings
Scsi Controller Description Settings
Scsi Disk Utilities
 Using the Low-Level Format Program
When To Use the Low-Level Format Program
Starting the Low-Level Format Program
Select Scsi Disk Utilities
 Configuring the 100/10 PCI Ethernet Adapter
Configuring the 100/10 PCI Ethernet Adapter
 Configuring for Windows NT Server
Installing Multiple Adapters
 Configuring for Other Operating Systems
Troubleshooting
Select Installing 100/10 PCI Ethernet adapter drivers
Duplexing
 Configuring for Full-Duplex
Setting Duplex Mode
Driver How To Set Duplex Mode
Fast Ethernet Cabling
 Configuring Other Network Adapters
Switched Hubs
Configuring Other Network Adapters
Shared Hubs
 Configuring Other Network Adapters
 Installing Options
 Before You Begin
 Electrical Safety
Electrical Safety
 Electrical Safety
 Handling Static-Sensitive Devices
Handling Static-Sensitive Devices
 Preparing to Install Options
Preparing to Install Options
Before you begin
 Preparing to Install Options
 Preparing to Install Options
 Removing the Side Covers
Removing the Side Covers
 Removing the Side Covers
 Removing the Top Cover
Removing the Top Cover
 Angle or less
 What to do next?
 Installing a Microprocessor
Installing a Microprocessor
 Installing a Microprocessor Before you begin
 Installing a Microprocessor
 Installing a Microprocessor
 Installing a Microprocessor
 Installing a Microprocessor
 Installing a Microprocessor
 Installing a Microprocessor
 Installing a Microprocessor
 Installing a Microprocessor
 Installing a Microprocessor
 Installing a Microprocessor
 Installing a Microprocessor
 Installing a Microprocessor
 Installing a Microprocessor
 Installing a Microprocessor
 What to do next?
 Removing a Microprocessor
Removing a Microprocessor
 Removing a Microprocessor
 Removing a Microprocessor
 Removing a Microprocessor
 Removing a Microprocessor
 Removing a Microprocessor
 Removing a Microprocessor
 Removing a Microprocessor
 Removing a Microprocessor
 What to do next?
 Installing Memory-Module Kits
Installing Memory-Module Kits
 Available Memory-Module Configurations
Bank One Bank Two Total Memory
 Installing Memory-Module Kits Before you begin
 J16 Bank J14 J12 J10 J15 J13
 Installing Memory-Module Kits
 Installing Memory-Module Kits
 Static Devices
 Installing Memory-Module Kits
 Installing Memory-Module Kits
 What to do next?
 Installing Memory-Module Kits
 Removing Memory-Module Kits
Removing Memory-Module Kits
 Removing Memory-Module Kits
 Removing Memory-Module Kits
 Static Devices
 Removing Memory-Module Kits
 Removing Memory-Module Kits
 What to do next?
 Installing Video Memory
Installing Video Memory
 Installing Video Memory
 Static Devices
 Installing Video Memory
 Installing Video Memory
 What to do next?
 Replacing the Real-Time Clock
Replacing the Real-Time Clock
 Replacing the Real-Time Clock
 Replacing the Real-Time Clock
 Replacing the Real-Time Clock
 Replacing the Real-Time Clock
 What to do next?
 Installing Adapters
Installing Adapters
 Keyboard Connector
 Considerations
 Installation Procedure
 Installing Adapters
 Installing Adapters
 Installing Adapters
 What to do next?
 Removing Adapters
Removing Adapters
 Removing Adapters
 Removing Adapters
 Removing Adapters
 What to do next?
 Installing Internal Drives
Installing Internal Drives
 Internal Drive Bays
 Considerations
 Scsi Drives
Maximum Allowable Drive Sizes
Bay or Bank Drive Width Drive Type Drive Height
 Scsi IDs
Automatically Assigned Scsi IDs
Bay
 Installing Internal Drives
 Bay Pins
Termination Internal Scsi Devices
Scsi IDs for Hot-Swap Drives
 Preinstallation Steps All Bays
 What to do next?
 Installing a 5.25-inch Removable-Media Drive
 Installing Internal Drives
 Installing Internal Drives
 Installing Internal Drives
 Installing Internal Drives
 Installing Internal Drives
 Installing Internal Drives
 What to do next?
 Installing a Drive in a Hot-Swap Bay
 Installing Internal Drives
 DevicesStatic
 Installing Internal Drives
 Installing Internal Drives
 What to do next?
 Installing Internal Drives
 Removing Internal Drives
Removing Internal Drives
 Removing a 5.25-Inch Removable-Media Drive
 Removing Internal Drives
 Removing Internal Drives
 DevicesStatic
 Removing Internal Drives
 What to do next?
 Removing Internal Drives
 Removing a Hot-Swap Drive
 Hard Disk Drive Status Indicators
Indicator State Description Light
 Removing Internal Drives
 DevicesStatic
 What to do next?
 Removing Internal Drives
 Adding Power Supplies
Adding Power Supplies
 Adding Power Supplies
 What to do next?
 Removing Power Supplies
Removing Power Supplies
Before you begin, be sure you have
 Removing Power Supplies
 What to do next?
 Security Procedures
Security Procedures
 Completing the Installation
Installing the Top Cover
Installing the Top Cover
 Angle or less
 Installing the Side Covers
Installing the Side Covers
 Installing the Side Covers
 Installing the Side Covers
 What to do next?
 Connecting External Options
Connecting External Scsi Devices
Connecting External Options
 Cabling Requirements
 Setting Scsi IDs for External Devices
 Installation Procedure
 What to do next?
 Connecting External Options
 Solving Problems
 Overview of the Diagnostic Tools
Overview of the Diagnostic Tools
Getting Started
 Power-On Self-Test Post
 Post Beep Codes
Test Programs
 Error Messages
Post Error Messages
Post Beep Codes
 Troubleshooting Charts
Diagnostic Error Messages
Software-Generated Error Messages
Option Diskettes
 About the Test Programs
About the Test Programs
 Main Menu of the Diagnostic Diskette
 Using the Function Keys
Program Navigation
 About the Test Programs F10
 Using the Command Line Options
INT10
 Keyboard
Pointing device or mouse
Memory
System information/Utilities
 Starting the Test Programs
IntruderAlert
Starting the Test Programs
 Test Group Window
Cmos RAM
 Using the Module Tests
 Changing Selected Tests in Test Groups
Creating Test Scripts
 Test Options
Ascii
 Starting the Test Programs
 Starting the Test Programs
 Post Error Message Table
Post Error Messages
Post Message Description
 Action
 Post Error Messages
 Post Error Messages
 0195 Cmos system options have not been set
 Make sure that nothing is resting on the keyboard
 Post Error Messages
 Post Error Messages
 Post Error Messages
 0903 Nvram Data is invalid because Nvram was cleared
 Post Error Messages
 Scsi Messages
Scsi Messages
Scsi Messages Description
 Beep Code Chart for Server Startup
Beep Codes
Beep Codes
Beep Code Description
 Troubleshooting
Troubleshooting
CD-ROM Drive Problems Action
 Diskette Drive Problems Action
Monitor Self-Tests Action
 Monitor Problems Action
 General Problems Action
Intermittent Problems Action
Keyboard, Mouse Or Pointing Device Problems
 Keyboard, Mouse Or Pointing Device Problems Action
Memory Problems Action
 Option Problems Action
Parallel Port Problems Action
 Serial Port Problems Action
Printer Problems Action
 Software Problems Action
 Troubleshooting the 100/10 PCI Ethernet Adapter
Network Connection Problems
Troubleshooting the 100/10 PCI Ethernet Adapter
 100/10 PCI Ethernet Adapter Troubleshooting Chart
Adapter Problem Action
 Troubleshooting the 100/10 PCI Ethernet Adapter
 Troubleshooting Other Network Adapters
Troubleshooting Other Network Adapters
 Network Adapter Troubleshooting Chart
 Identifying Problems through Status Indicators
Power Supply Status Indicators
 Hot-swap Drive Status Indicators
Power Supply OK Status
Current OK
 LED
 Checking the System for Damage
After Dropping It
Obvious damage
No obvious damage
 After Spilling Liquid on It
If liquid gets on the keyboard
If liquid gets inside the monitor
If liquid gets inside the system
 Installing Additional Test Programs
Installing Additional Test Programs
 USERDIAG.CFG Example
Program Name Test Description
Parameter
 Using the Utility Programs
Using the File Editor
Using the Utility Programs
Formatting Diskettes
 Using the Utility Programs
 Using the Utility Programs
 Using the Utility Programs
 Getting Help, Service, and Information
Before You Call for Service
Using the HelpWare Support Family
 Using Electronic Support Services
 Getting Information by Fax
Getting Help by Telephone
Support
 Getting Help Around the World
 Purchasing Additional HelpWare Services
Using the World Wide Web
Enhanced PC Support Line
 Number Operating System and Hardware Support Line
Network and Server Support Line
 Ordering Support Line Services
Warranty and Repair Services
 Obtaining IBM Operating System Updates
 Ordering Publications
 PC Server 704 Users Handbook
 Appendix A. Server Records Record the Identification Numbers
PC Server 704 Identification Numbers
 Installed Device Records
Device Records
 Peripheral Configuration Group
System Performance
Memory Subsystem
Onboard Disk Controllers
 Menu Options Default Value New Value Additional Information
Boot Subsystem Group
Scsi ROM Bios Options Group
Console Redirection
 PC Server 704 Defaults and Changes
RAM Default Settings and Changes
Options Default Value New Value Additional Information
 EISA/ISA Configuration
Expansion Option Description Slot
 CD-ROM
 Internal Drives and Devices
Location
 External Drives and Devices
Location External Devices
 System Board
System Board
 Changing Jumper and Switch Settings
Changing Jumper and Switch Settings
 Changing a Jumper Setting
Setting Scsi ID Jumpers
 Changing Jumper and Switch Settings
 Setting System-Board Configuration Jumpers
Setting System-Board Configuration Jumpers
Default Scsi IDs for Hot-Swap Drives
1 of 2. Configuration Jumper Settings
 Enabling Bios Recovery Mode J6A1
2 of 2. Configuration Jumper Settings
 J6A1 Recovery Bios Recovery
 Setting the Bios Boot Block Jumper J6A1
 Setting the Video-Sleep-Register Address J6A2
 J6A2 46E8 3C3 Video Sleep
 Setting the Bios Write Jumper J6A4
 Setting System-Board Configuration Switches
Resetting Nvram and the RTC Switch S6A1-1
Setting System-Board Configuration Switches
Configuration Switch Settings
 S6A1
 Clearing All Passwords Switch S6A1-2
 Setting System-Board Configuration Switches
 Appendix B. Notices
Trademarks
 Trademarks
 Accessing
Index
 Adding
See also the Users Reference
 Bays
Cables
See the Users Reference
 Scsi ID
See also the Users Reference modem and fax requirements for
 Nvram
See the Scsi Software Users Guide
 PC Server 704 Users Handbook
 See also the Users Reference
 Diskettes
Drives location
See also the Users Reference adapters
 Post
 Features security
See the Users Reference fee services
See also the Users Reference arrays
 LED
 Internal drives
 Jumpers
 See also the Users Reference adjusting
See also the Scsi Software Users Guide
See also the Users Reference bank 113
See also the Users Reference capabilities 1 description
 See also the Users Reference connector
See the Users Reference laser compliance statement x product
 Optional power supply 3 options
 Passwords
 Svga
 See also the Users Reference description
 See also password
See also the Scsi Software Users
 Adding board-support
 Setting
 See also jumpers changing 62 configuration
See the Users Reference system utility programs
See also the Users Reference sizes
 Test programs
 Index
 IBM