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348 pages, 3.89 Mb
Using the Utility Programs
268
PC Server 704 User's
Handbook
Contents
Main
Second Edition (September 1996)
Contents
iv
Page
vi
Page
Page
Safety Information
Laser Compliance Statement
x
Lithium Battery Notice
Page
About This Book
How This Book is Organized
xiv
Notices Used in This Book
Related Publications
xvi
Welcome and Thank You
Page
Chapter 1. Introducing the PC Server 704
2
Features at a Glance
Getting Help on the World Wide Web
IBM PC Server Startup Support
4
About ServerGuide
Server Controls
6
Page
Status Indicators
8
Page
Expansion Slots and Input/Output Connectors
10
Page
Padlock Loops and Power Supplies
12
Page
Expansion Bays
14
Page
Moving the Server
16
Before You Begin
Starting the Server
18
Page
20
Using the CD-ROM Drive
Page
Arranging Your Workspace
Comfort
Glare and Lighting
Air Circulation
24
Electrical Outlets and Cable Lengths
Page
Chapter 2. Installing Your Software
Installing an Operating System
Using ServerGuide
28
Before You Begin
30
OS/2 SMP 2.11 Installation
OS/2 LAN Server 4.0 Installation
32
Page
Windows NT Server 3.51 Installation
34
Software Considerations
Device Drivers
Hardware Device Drivers
36
Installation Checklist
Chapter 3. Configuring Your Server
Configuration Overview
40
Using the Setup Program
Changing Settings
Starting the Setup Program
42
Recording and Restoring Default Settings
Disabling the Diskette Drive
44
Using the System Configuration Utility Program
@
46
Backing Up the SCU Program Diskette
Starting the System Configuration Utility Program
Step 1: About System Configuration
Step 2: Add and Remove Boards
48
Step 3: Change Configuration Settings
Advanced Options:
Step 4: Save Configuration
Step 5: Switch/Jumper Settings
50
Utilities
Step 6: Exit
Recording the SCU Program Settings
Defining Security
Password Overview
52
Page
Administrative Password
54
User Password
Setting the Drive-Startup Sequence
56
Secure Mode
Configuring EISA, ISA, and PCI Adapters
58
Configuring ISA or EISA Features and Options
Configuration Files
Diagnostic Files
Device Drivers
60
Sample Applications
Configuration Conflicts
Resolving Hardware Configuration Conflicts
62
Resolving Software Configuration Conflicts
Changing the Software Configuration
Using the SCSISelect Utility Program
Starting the SCSISelect Utility Program
64
SCSISelect Utility Program Options
Configure/View Host Adapter Settings
SCSI Disk Utilities
Using the Low-Level Format Program
When To Use the Low-Level Format Program
66
20
Configuring the 100/10 PCI Ethernet Adapter
Installing Multiple Adapters
Configuring for Windows NT Server 3.51
68
Troubleshooting
Configuring for Other Operating Systems
Duplexing
Configuring for Full-Duplex
Fast Ethernet Cabling
70
Fast Ethernet Hubs
Shared Hubs
Switched Hubs
Configuring Other Network Adapters
Page
Chapter 4. Installing Options
Before You Begin
74
Electrical Safety
11
13
76
Handling Static-Sensitive Devices
10
Preparing to Install Options
78
Page
80
Removing the Side Covers
12
11
82
Removing the Top Cover
12
84
Page
Installing a Microprocessor
86
Page
17
7b
88
Page
90
Page
92
Page
94
Page
Page
Page
Page
Page
100
Page
102
Removing a Microprocessor
17
7b
104
Page
106
Page
108
Page
110
Page
112
Installing Memory-Module Kits
114
Page
16
116
Page
118
Page
15a
120
Page
122
Page
Removing Memory-Module Kits
16
124
Page
126
Page
128
Page
130
Installing Video Memory
132
Page
134
Page
136
Replacing the Real-Time Clock
138
Page
140
Page
142
Installing Adapters
144
Considerations
Installation Procedure
15a
146
Page
148
Verifying Compatibility between Network Adapters and Device Drivers
150
Removing Adapters
14
152
Page
154
Page
Installing Internal Drives
156
Internal Drive Bays
Considerations
158
SCSI Drives
SCSI IDs
160
Page
Termination (Internal SCSI Devices)
162
Preinstallation Steps (All Bays)
164
Installing a 5.25-inch Removable-Media Drive
166
Page
168
Page
170
Page
172
Installing a Drive in a Hot-Swap Bay
174
Page
176
Page
178
Page
Removing Internal Drives
180
Removing a 5.25-Inch Removable-Media Drive
182
Page
184
Page
186
Page
Removing a Hot-Swap Drive
188
Page
190
Page
192
Page
Adding Power Supplies
194
Page
196
Removing Power Supplies
198
Page
Security Procedures
200
Completing the Installation
Installing the Top Cover
12
202
Installing the Side Covers
11
12
204
Page
206
Connecting External Options
Connecting External SCSI Devices
Cabling Requirements
208
Setting SCSI IDs for External Devices
Installation Procedure
210
Page
Page
Chapter 5. Solving Problems
Getting Started
18
214
Overview of the Diagnostic Tools
Power-On Self-Test (POST)
POST Beep Codes
Test Programs
216
Error Messages
POST Error Messages
POST Beep Codes
Diagnostic Error Messages
Software-Generated Error Messages
Troubleshooting Charts
Option Diskettes
About the Test Programs
The Main Menu of the Diagnostic Diskette
220
Program Navigation
Using the Function Keys
222
Using the Command Line Options
224
IntruderAlert
Starting the Test Programs
The Test Group Window
Test Group Specifications:
226
Using the Module Tests
Changing Selected Tests in Test Groups
Creating Test Scripts
228
Test Options
230
Page
POST Error Message Table
232
Page
234
Page
236
Page
238
Page
240
Page
242
SCSI Messages
Beep Codes
Beep Code Chart for Server Startup
244
Troubleshooting
246
Page
248
Page
250
Page
252
Troubleshooting the 100/10 PCI Ethernet Adapter
Network Connection Problems
100/10 PCI Ethernet Adapter Troubleshooting Chart
254
Troubleshooting the 100/10 PCI Ethernet Adapter
Troubleshooting Other Network Adapters
256
Troubleshooting Other Network Adapters
Network Adapter Troubleshooting Chart
Identifying Problems through Status Indicators
Power Supply Status Indicators
258
Hot-swap Drive Status Indicators
The following table describes the SCSI drive status conditions that the LEDs indicate.
260
Checking the System for Damage
After Dropping It
Obvious damage:
No obvious damage:
After Spilling Liquid on It
If liquid gets on the keyboard:
262
If liquid gets inside the monitor:
If liquid gets inside the system:
Installing Additional Test Programs
USERDIAG.CFG Example
264
Using the Utility Programs
Formatting Diskettes
Using the File Editor
266
Page
Page
Chapter 6. Getting Help, Service, and Information
Before You Call for Service
Using the HelpWare Support Family
Using Electronic Support Services
270
Getting Information by Fax
Getting Help by Telephone
Getting Help Around the World
272
Purchasing Additional HelpWare Services
Using the World Wide Web
Enhanced PC Support Line
900-Number Operating System and Hardware Support Line
Network and Server Support Line
274
Ordering Support Line Services
Warranty and Repair Services
Obtaining IBM Operating System Updates
276
Page
Page
Appendix A. Server Records Record the Identification Numbers
Installed Device Records
280
Table 8 (Page 1 of 2). System ConfigurationUtility Program Defaultsand Changes
Table 8 (Page 2 of 2). System ConfigurationUtility Program Defaultsand Changes
282
Table 9. PC Server704 Defaults andChanges
Table 10. RAM DefaultSettings and Changes
Record expansion slot configuration information for your server in Table 11.
284
Table 11. Expansion Slot Configuration Information
Page
Table 12. Internal Drivesand Devices
286
Table 13. ExternalDrives and Devices
The System Board
288
Changing Jumper and Switch Settings
Changing a Jumper Setting
Setting SCSI ID Jumpers
290
Page
Setting System-Board Configuration Jumpers
Table 15 summarizes the settings for the system-board configuration jumpers.
292
Enabling BIOS Recovery Mode (J6A1)
294
Setting the BIOS Boot Block Jumper (J6A1)
Setting the Video-Sleep-Register Address (J6A2)
296
Page
Setting the BIOS Write Jumper (J6A4)
19
298
Setting System-Board Configuration Switches
Resetting NVRAM and the RTC (Switch S6A1-1)
300
Clearing All Passwords (Switch S6A1-2)
302
Appendix B. Notices
Trademarks
304
Index Numerics
A
B
306
C
308
Page
D
310
Page
E
312
F
G
H
314
I
J
316
K
L
M
318
N
O
P
320
Page
322
Q
R
S
324
Page
326
T
U
V
328
W