Getting Help on the World Wide Web

You can access the latest information about product compatibility and configuration on the World Wide Web. This information is updated as new PC Server products are announced. The following is a sample of the information available at http://www.pc.ibm.com/servers/ on the World Wide Web.

ŸCurrent updates to device drivers, flash BIOS, and other code.

ŸA listing of products that have been tested for compatibility with IBM PC Servers.

ŸCertification and compatibility information about Network operating systems (NOS) and operating systems (OS).

For additional information, service, or assistance, see Chapter 6, “Getting Help, Service, and Information” on page 269.

IBM PC Server Startup Support

The IBM PC Server Startup Support program provides comprehensive telephone assistance 24 hours a day, 7 days a week, during the first 90 days after installation of your server at no additional charge.* IBM gives you direct access to trained specialists who can help you set up, install, and configure your server.

Help is available for IBM and non-IBM network operating systems, network interface adapters, and other optional peripherals. To receive a list of the network products supported by the IBM PC Server Startup Support program, call the IBM PC Company Automated Fax System at 1-800-426-3395 in the U.S., or call

1-800-465-3299 in Canada, and ask for document number 16125. For more information about this program, or for help with the installation of your server:

ŸIn the U.S., call IBM at 1-800-772-2227.

ŸIn Canada, call IBM at 1-800-565-3344.

*Response time may vary depending on the number and nature of calls received.

4PC Server 704 User's Handbook

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IBM 704 manual Getting Help on the World Wide Web, IBM PC Server Startup Support