IBM 704 manual 100/10 PCI Ethernet Adapter Troubleshooting Chart, Adapter Problem Action

Troubleshooting the 100/10 PCI Ethernet Adapter

ŸMake sure that you are using the correct drivers.

ŸCheck for operating system-specific causes for the problem.

ŸTest the adapter.

Select Test adapter from the Main Menu on the Ethernet adapter Configuration and Drivers diskette. How you test the adapter depends on which operating system you are using (see “Configuring Other Network Adapters” on page 71).

100/10 PCI Ethernet Adapter Troubleshooting Chart

You can use the following troubleshooting chart to find solutions to 100/10 PCI Ethernet adapter problems that have definite symptoms.

Adapter Problem Action

The Setup program reports the adapter's interrupt as “0” or “255.”

The PCI BIOS is not configuring the adapter correctly.

The Setup program reports	The PCI BIOS is not configuring the adapter
“No PCI Bus.”	correctly.
Workstation stops running	Change the PCI BIOS interrupt settings.
when loading drivers.
LNK LED does not light.	Check the following:
	Ÿ Make sure that you have loaded the network
	drivers.
	Ÿ Check all connections at the adapter and the
	hub.
	Ÿ Use another port on the hub.
	Ÿ If you forced the duplex mode, make sure that
	you also force the speed to either 10 or 100.
	Ÿ Make sure that the hub port is configured for
	the correct speed (10 Mbps or 100 Mbps).
	Ÿ If you manually configured the duplex mode,
	make sure that you manually configure the
	speed also. See “Installing Multiple Adapters”
	on page 68 for more information.
The ACT LED does not	Check the following:
light.	Ÿ Make sure that you have loaded the network
	drivers.
	Ÿ The network might be idle. Try sending data
	from this workstation.
	Ÿ Use another Ethernet adapter (see “Installing
	Adapters” on page 143).

254PC Server 704 User's Handbook