In addition, if you purchased an IBM PC Server, you are eligible for PC Server Startup Support for 90 days after installation. This service provides assistance for:
ŸSetting up your network operating system
ŸInstalling and configuring interface cards
ŸInstalling and configuring network adapters
Please have the following information ready when you call:
ŸSerial numbers of your server, monitor, and other components, or your proof of purchase
ŸDescription of the problem
ŸExact wording of any error messages
ŸHardware and software configuration information for your system
If possible, be at your server when you call.
These services are available 24 hours a day, 7 days a week (excluding some holidays).*
ŸIn the U.S. and Puerto Rico, call
ŸIn Canada, call
ŸIn all other countries, contact your IBM reseller or IBM marketing representative.
Getting Help Around the World
If you need to move your server to another country, you can register for International Warranty Service. When you register with the International Warranty Service Office, you will receive an International Warranty Service Certificate that is honored virtually worldwide, wherever IBM or IBM resellers sell and service IBM PC products.
For more information or to register for International Warranty
Service in the U.S. or Canada, call
*Response time may vary depending on the number and nature of calls received.
