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IBM manual Viii PC Server 704 Users Handbook

Models: 704

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Troubleshooting Install Error codes Password Select Load Setup Defaults Status Indicators Connecting External Options Warranty Configuring Your Server Solving Problems

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viiiPC Server 704 User's Handbook

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IBM manual Viii PC Server 704 Users Handbook

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Contents

IBM Second Edition September Contents Configuring Your Server Configuring Other Network Adapters103 Getting Help, Service, and Information Record the Identification Numbers 279 Viii PC Server 704 Users Handbook Safety Information To Connect To Disconnect Turn everything OFFLaser Compliance Statement Laser radiation when open. Avoid direct eye exposureLaser radiation when open. Avoid direct exposure to beam Lithium Battery Notice Do notXii PC Server 704 Users Handbook About This Book How This Book is OrganizedWelcome and Thank You About This Book Related Publications Welcome and Thank You Xviii PC Server 704 Users Handbook Introducing the PC Server This chapter contains Features at a Glance Getting Help on the World Wide Web IBM PC Server Startup SupportAbout ServerGuide About ServerGuideServer Controls Introducing the PC Server 704 Status Indicators CD-ROMIntroducing the PC Server 704 Expansion Slots and Input/Output Connectors Expansion Slots and Input/Output ConnectorsExpansion Slots and Input/Output Connectors Padlock Loops and Power Supplies Power-Good Light PS Current-Good Light Description Expansion Bays Page Moving the Server Moving the ServerBefore You Begin Starting the Server Starting the ServerPower On/Off Button Power-On Light Starting the Server Using the CD-ROM Drive PC Server 704 Users Handbook Arranging Your Workspace Arranging Your WorkspaceComfort Glare and Lighting Air CirculationElectrical Outlets and Cable Lengths Arranging Your Workspace Installing Your Software Using ServerGuide Installing an Operating SystemUsing ServerGuide Before You Begin PC Server 704 Users Handbook OS/2 SMP 2.11 Installation OS/2 LAN Server 4.0 Installation Installing Your Software Windows NT Server 3.51 Installation Software Considerations Device Drivers Device DriversHardware Device Drivers Installation Checklist Installation ChecklistInstall options Learn about your server and the system utility programsInstallation Checklist Complete setting up your PC Server Install device driversInstall option files Install application programsConfiguring Your Server Configuration Overview ConfigurationSetup Program Using the Setup ProgramChanging Settings Starting the Setup Program Select Exit Saving Changes Recording and Restoring Default SettingsSelect Load Setup Defaults Disabling the Diskette Drive Select Floppy OptionsUsing the System Configuration Utility Program System Configuration UtilityBacking Up the SCU Program Diskette Action Press KeyStarting the System Configuration Utility Program About System ConfigurationAdd and Remove Boards Change Configuration Settings Option DescriptionSave Configuration Switch/Jumper SettingsRecording the SCU Program Settings UtilitiesExit Options DescriptionSecurity Password OverviewDefining Security Type of Password Results Administrative Password Set Administrative Password screen appearsUser Password Setting the Drive-Startup Sequence Select Peripheral Configuration GroupSecure Mode Configuring EISA, ISA, and PCI Adapters Configuring EISA, ISA, and PCI AdaptersISA/EISA Configuration Configuring ISA or Eisa Features and OptionsConfiguration Files Diagnostic Files Device DriversSample Applications Configuration ConflictsConfiguration Conflicts Resolving Hardware Configuration Conflicts Resolving Software Configuration Conflicts Changing the Software ConfigurationUsing the SCSISelect Utility Program Starting the SCSISelect Utility ProgramSCSISelect Utility Program Options SCSISelect Utility ProgramScsi Disk Utilities Configure/View Host Adapter SettingsScsi Controller Description Settings Using the Low-Level Format Program When To Use the Low-Level Format ProgramStarting the Low-Level Format Program Select Scsi Disk UtilitiesConfiguring the 100/10 PCI Ethernet Adapter Configuring the 100/10 PCI Ethernet AdapterConfiguring for Windows NT Server Installing Multiple AdaptersConfiguring for Other Operating Systems TroubleshootingSelect Installing 100/10 PCI Ethernet adapter drivers DuplexingConfiguring for Full-Duplex Setting Duplex ModeDriver How To Set Duplex Mode Fast Ethernet CablingConfiguring Other Network Adapters Switched HubsConfiguring Other Network Adapters Shared HubsConfiguring Other Network Adapters Installing Options Before You Begin Electrical Safety Electrical SafetyElectrical Safety Handling Static-Sensitive Devices Handling Static-Sensitive DevicesBefore you begin Preparing to Install OptionsPreparing to Install Options Preparing to Install Options Preparing to Install Options Removing the Side Covers Removing the Side CoversRemoving the Side Covers Removing the Top Cover Removing the Top CoverAngle or less What to do next? Installing a Microprocessor Installing a MicroprocessorInstalling a Microprocessor Before you begin Installing a Microprocessor Installing a Microprocessor Installing a Microprocessor Installing a Microprocessor Installing a Microprocessor Installing a Microprocessor Installing a Microprocessor Installing a Microprocessor Installing a Microprocessor Installing a Microprocessor Installing a Microprocessor Installing a Microprocessor Installing a Microprocessor Installing a Microprocessor What to do next? Removing a Microprocessor Removing a MicroprocessorRemoving a Microprocessor Removing a Microprocessor Removing a Microprocessor Removing a Microprocessor Removing a Microprocessor Removing a Microprocessor Removing a Microprocessor Removing a Microprocessor What to do next? Installing Memory-Module Kits Installing Memory-Module KitsAvailable Memory-Module Configurations Bank One Bank Two Total MemoryInstalling Memory-Module Kits Before you begin J16 Bank J14 J12 J10 J15 J13 Installing Memory-Module Kits Installing Memory-Module Kits Static Devices Installing Memory-Module Kits Installing Memory-Module Kits What to do next? Installing Memory-Module Kits Removing Memory-Module Kits Removing Memory-Module KitsRemoving Memory-Module Kits Removing Memory-Module Kits Static Devices Removing Memory-Module Kits Removing Memory-Module Kits What to do next? Installing Video Memory Installing Video MemoryInstalling Video Memory Static Devices Installing Video Memory Installing Video Memory What to do next? Replacing the Real-Time Clock Replacing the Real-Time ClockReplacing the Real-Time Clock Replacing the Real-Time Clock Replacing the Real-Time Clock Replacing the Real-Time Clock What to do next? Installing Adapters Installing AdaptersKeyboard Connector Considerations Installation Procedure Installing Adapters Installing Adapters Installing Adapters What to do next? Removing Adapters Removing AdaptersRemoving Adapters Removing Adapters Removing Adapters What to do next? Installing Internal Drives Installing Internal DrivesInternal Drive Bays Considerations Bay or Bank Drive Width Drive Type Drive Height Scsi DrivesMaximum Allowable Drive Sizes Bay Scsi IDsAutomatically Assigned Scsi IDs Installing Internal Drives Scsi IDs for Hot-Swap Drives Bay PinsTermination Internal Scsi Devices Preinstallation Steps All Bays What to do next? Installing a 5.25-inch Removable-Media Drive Installing Internal Drives Installing Internal Drives Installing Internal Drives Installing Internal Drives Installing Internal Drives Installing Internal Drives What to do next? Installing a Drive in a Hot-Swap Bay Installing Internal Drives DevicesStatic Installing Internal Drives Installing Internal Drives What to do next? Installing Internal Drives Removing Internal Drives Removing Internal DrivesRemoving a 5.25-Inch Removable-Media Drive Removing Internal Drives Removing Internal Drives DevicesStatic Removing Internal Drives What to do next? Removing Internal Drives Removing a Hot-Swap Drive Hard Disk Drive Status Indicators Indicator State Description LightRemoving Internal Drives DevicesStatic What to do next? Removing Internal Drives Adding Power Supplies Adding Power SuppliesAdding Power Supplies What to do next? Before you begin, be sure you have Removing Power SuppliesRemoving Power Supplies Removing Power Supplies What to do next? Security Procedures Security ProceduresInstalling the Top Cover Completing the InstallationInstalling the Top Cover Angle or less Installing the Side Covers Installing the Side CoversInstalling the Side Covers Installing the Side Covers What to do next? Connecting External Options Connecting External OptionsConnecting External Scsi Devices Cabling Requirements Setting Scsi IDs for External Devices Installation Procedure What to do next? Connecting External Options Solving Problems Getting Started Overview of the Diagnostic ToolsOverview of the Diagnostic Tools Power-On Self-Test Post Post Beep Codes Test ProgramsPost Beep Codes Error MessagesPost Error Messages Troubleshooting Charts Diagnostic Error MessagesSoftware-Generated Error Messages Option DiskettesAbout the Test Programs About the Test ProgramsMain Menu of the Diagnostic Diskette Using the Function Keys Program NavigationAbout the Test Programs F10 Using the Command Line Options INT10Keyboard Pointing device or mouseMemory System information/UtilitiesStarting the Test Programs Starting the Test ProgramsIntruderAlert Test Group Window Cmos RAMUsing the Module Tests Changing Selected Tests in Test Groups Creating Test ScriptsTest Options AsciiStarting the Test Programs Starting the Test Programs Post Message Description Post Error Message TablePost Error Messages Action Post Error Messages Post Error Messages 0195 Cmos system options have not been set Make sure that nothing is resting on the keyboard Post Error Messages Post Error Messages Post Error Messages 0903 Nvram Data is invalid because Nvram was cleared Post Error Messages Scsi Messages Description Scsi MessagesScsi Messages Beep Code Chart for Server Startup Beep CodesBeep Codes Beep Code DescriptionCD-ROM Drive Problems Action TroubleshootingTroubleshooting Diskette Drive Problems Action Monitor Self-Tests ActionMonitor Problems Action Keyboard, Mouse Or Pointing Device Problems General Problems ActionIntermittent Problems Action Keyboard, Mouse Or Pointing Device Problems Action Memory Problems ActionOption Problems Action Parallel Port Problems ActionSerial Port Problems Action Printer Problems ActionSoftware Problems Action Troubleshooting the 100/10 PCI Ethernet Adapter Troubleshooting the 100/10 PCI Ethernet AdapterNetwork Connection Problems 100/10 PCI Ethernet Adapter Troubleshooting Chart Adapter Problem ActionTroubleshooting the 100/10 PCI Ethernet Adapter Troubleshooting Other Network Adapters Troubleshooting Other Network AdaptersNetwork Adapter Troubleshooting Chart Identifying Problems through Status Indicators Power Supply Status IndicatorsCurrent OK Hot-swap Drive Status IndicatorsPower Supply OK Status LED Checking the System for Damage After Dropping ItObvious damage No obvious damageAfter Spilling Liquid on It If liquid gets on the keyboardIf liquid gets inside the monitor If liquid gets inside the systemInstalling Additional Test Programs Installing Additional Test ProgramsParameter USERDIAG.CFG ExampleProgram Name Test Description Using the Utility Programs Using the File EditorUsing the Utility Programs Formatting DiskettesUsing the Utility Programs Using the Utility Programs Using the Utility Programs Using the HelpWare Support Family Getting Help, Service, and InformationBefore You Call for Service Using Electronic Support Services Support Getting Information by FaxGetting Help by Telephone Getting Help Around the World Enhanced PC Support Line Purchasing Additional HelpWare ServicesUsing the World Wide Web Number Operating System and Hardware Support Line Network and Server Support LineOrdering Support Line Services Warranty and Repair ServicesObtaining IBM Operating System Updates Ordering Publications PC Server 704 Users Handbook Appendix A. Server Records Record the Identification Numbers PC Server 704 Identification NumbersInstalled Device Records Device RecordsPeripheral Configuration Group System PerformanceMemory Subsystem Onboard Disk ControllersMenu Options Default Value New Value Additional Information Boot Subsystem GroupScsi ROM Bios Options Group Console RedirectionOptions Default Value New Value Additional Information PC Server 704 Defaults and ChangesRAM Default Settings and Changes EISA/ISA Configuration Expansion Option Description SlotCD-ROM Internal Drives and Devices LocationExternal Drives and Devices Location External DevicesSystem Board System BoardChanging Jumper and Switch Settings Changing Jumper and Switch SettingsChanging a Jumper Setting Setting Scsi ID JumpersChanging Jumper and Switch Settings Setting System-Board Configuration Jumpers Setting System-Board Configuration JumpersDefault Scsi IDs for Hot-Swap Drives 1 of 2. Configuration Jumper SettingsEnabling Bios Recovery Mode J6A1 2 of 2. Configuration Jumper SettingsJ6A1 Recovery Bios Recovery Setting the Bios Boot Block Jumper J6A1 Setting the Video-Sleep-Register Address J6A2 J6A2 46E8 3C3 Video Sleep Setting the Bios Write Jumper J6A4 Setting System-Board Configuration Switches Resetting Nvram and the RTC Switch S6A1-1Setting System-Board Configuration Switches Configuration Switch SettingsS6A1 Clearing All Passwords Switch S6A1-2 Setting System-Board Configuration Switches Appendix B. Notices TrademarksTrademarks Accessing IndexAdding See also the Users ReferenceSee the Users Reference BaysCables Scsi ID See also the Users Reference modem and fax requirements forNvram See the Scsi Software Users GuidePC Server 704 Users Handbook See also the Users Reference See also the Users Reference adapters DiskettesDrives location Post See also the Users Reference arrays Features securitySee the Users Reference fee services LED Internal drives Jumpers See also the Users Reference adjusting See also the Scsi Software Users GuideSee also the Users Reference bank 113 See also the Users Reference capabilities 1 descriptionSee also the Users Reference connector See the Users Reference laser compliance statement x productOptional power supply 3 options Passwords Svga See also the Users Reference description See also password See also the Scsi Software UsersAdding board-support Setting See also the Users Reference sizes See also jumpers changing 62 configurationSee the Users Reference system utility programs Test programs Index IBM