Chapter 5. Solving Problems

This chapter contains information to help you solve some of the simpler problems you might have with your IBM PC Server 704. For more complex technical problems, see Chapter 6, “Getting Help, Service, and Information” on page 269.

This chapter contains:

Getting Started

213

Overview of the Diagnostic Tools

213

Power-OnSelf-Test (POST)

215

POST Beep Codes

216

Test Programs

216

Error Messages

217

Troubleshooting Charts

218

Option Diskettes

218

About the Test Programs

219

The Main Menu of the Diagnostic Diskette

220

Program Navigation

221

IntruderAlert

225

Starting the Test Programs

225

Using the Module Tests

227

Changing Selected Tests in Test Groups

228

Creating Test Scripts

228

Test Options

229

POST Error Message Table

232

SCSI Messages

243

Beep Codes

244

Troubleshooting

245

Troubleshooting the 100/10 PCI Ethernet Adapter

253

Troubleshooting Other Network Adapters

256

Identifying Problems through Status Indicators

258

Checking the System for Damage

261

After Dropping It

261

After Spilling Liquid on It

262

Installing Additional Test Programs

263

Using the Utility Programs

265

Formatting Diskettes

265

Using the File Editor

265

 Copyright IBM Corp. 1996

213

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IBM 704 manual Solving Problems, This chapter contains