Troubleshooting

Option Problems

Action

An IBM option that was

Verify that:

just installed does not

1.

The option is designed for the system.

work.

2.

You followed the installation instructions that were

 

 

 

supplied with the option.

 

3.

The option is installed correctly.

 

4.

You have not loosened any other installed options

 

 

or cables.

 

5.

You updated the configuration information.

 

 

Whenever you change the memory or an option,

 

 

you must update the configuration by running the

 

 

System Configuration Utility program (see

 

 

Chapter 3, “Configuring Your Server” on page 39).

 

If all of the above items are correct, start the test

 

programs. If the test programs find no problem, have

 

the system and the option serviced.

 

 

An IBM option that used

Verify that all of the option hardware and cable

to work does not work

connections are secure.

now.

If the option comes with its own test instructions, use

 

 

those instructions to test the option.

 

If the items above are correct and the test programs

 

found no problem, have the system and the option

 

serviced.

 

If the failing option is a SCSI option, verify that:

 

1.

The cables for all external SCSI options are

 

 

connected correctly.

 

2.

The last option in each SCSI chain, or the end of

 

 

the SCSI cable, is terminated correctly. (See “SCSI

 

 

Drives” on page 159 for more information on SCSI

 

 

terminators.)

 

3.

All external SCSI options are turned on. External

 

 

SCSI options must be turned on before the system

 

 

is turned on.

 

If the problem recurs, have the system serviced.

 

 

 

 

Parallel Port Problems

Action

 

 

 

The number of parallel ports displayed is less than the number of parallel ports installed.

Verify that:

1.Each port is assigned a unique address.

2.The parallel-port adapter, if you installed one, is seated properly.

If the items above are correct, have the system serviced.

250PC Server 704 User's Handbook

Page 268
Image 268
IBM 704 manual Option Problems Action, Parallel Port Problems Action