services, HelpWare provides a wide variety of extended services that address almost any need.
Using Electronic Support Services
If you have a modem, you can get help from several popular services. Bulletin boards and online information services provide assistance through
Technical information is available on a wide range of topics, such as:
ŸHardware setup and configuration
ŸPreinstalled software
ŸOS/2, DOS, and Windows
ŸNetworking
ŸCommunications
ŸMultimedia
In addition, the latest device driver updates are available.
The IBM PC Company Bulletin Board System (BBS) can be reached 24 hours a day, 7 days a week. Modem speeds of up to 14 400 baud are supported. Long distance telephone charges might apply. To access the PC Company BBS:
ŸIn the U.S., call
ŸIn Canada:
–In Halifax, call
–In Montreal, call
–In Toronto, call
–In Vancouver, call
–In Winnipeg, call
Commercial online services that contain information about IBM products include:
ŸCompuServe
Use the following GO words: APTIVA, IBMPS2, ThinkPad, PowerPC, ValuePoint, IBMSVR, or IBMOBI.
ŸPRODIGY
