If a cumulative PTF package was not applied to the system in the last three months, instruct the customer to load the most recent cumulative PTF package. To display the cumulative PTF packages that are on your system, see “Displaying OS/400 PTFs” on page 293.

Cumulative PTF packages

PTFs are stacked on the cumulative PTF removable media in the following order:

vHIPER Licensed Internal Code fixes

vHIPER OS/400 PTFs

vHIPER licensed program PTFs

vNon-HIPER Licensed Internal Code fixes

vNon-HIPER OS/400 PTFs

vNon-HIPER LPP PTFs

The cumulative PTF package contains the majority of the PTFs that were available approximately one month before the package date. Additional PTFs are available through the IBM software support center.

PSP listings

Obtain information about preventive service planning (PSP) by contacting the customer’s software service provider.

Before generating a LIC APAR, ask your next level of support to screen the APAR and enter the symptoms of the problem into the service support system.

Licensed programs

Licensed programs are represented by names in the form xxxxyyy, where xxxx is the base operating system software and yyy is a unique, 3-character alphanumeric identifier. For more information on code naming conventions, see iSeries Licensed Internal Code Diagnostic Aids - Volume 1 .

Displaying Licensed Internal Code fixes

Use the following information to determine the Licensed Internal Code fixes that are on the system. To determine the operating system fixes that are on the system, see “Displaying OS/400 PTFs” on page 293.

Perform the following to display Licensed Internal Code fixes:

1.Access DST (see “Accessing Dedicated Service Tools” on page 4).

2.Select the Work with Licensed Internal Code option from the Use Dedicated Service Tools (DST) display.

3.Select the Display Licensed Internal Code option.

4.Select the Fix information option.

5.Select F4 (Prompt) to display a list of Licensed Internal Code fixes. The status information is displayed (pending, or applied permanently or temporarily).

6.To display detailed information about a specific fix, use the Select option.

v On the Display Fix Information display, use the function keys to display PTF requirements, supersede information, and dependent fix information.

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IBM SY44-5902-05 manual Cumulative PTF packages, PSP listings, Licensed programs, Displaying Licensed Internal Code fixes