IBM SY44-5902-05 manual Reporting the error, MSD status

Models: SY44-5902-05

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MSD status

11 A1xx 300x

11A6xx4404

11B1xx 4998 or 11 B1xx4698 or 11 B2xx5117

Function performed

Main storage dump successful completion. See “Copying a main storage dump” on page 272.

A valid main storage dump exists. Perform a complete IPL and try the MSD procedure again.

Note: x can be any hexadecimal character (0 through 9, A through F).

Error recovery for dumps

Determining whether main storage dump data was written to disk

Perform the following steps to determine whether a main storage dump data was written to disk:

1.If the Main Storage Dump Occurred display appears on the system console, then the first part of the main storage dump data has been written to disk. Go to “Copying a main storage dump” on page 272 to save the main storage dump.

2.If the main storage dump terminated with an SRC displayed on the control panel, and the Main Storage Dump Occurred display does not appear on the system console do the following:

a.Check to see if function 34 is available at the control panel.

b.If function 34 is available, select function 34 at the control panel and press Enter at the control panel to attempt a retry of the dump IPL.

If the Main Storage Dump Occurred display appears on the system console, function 34 was successful and the main storage dump data is not lost. Go to “Copying a main storage dump” on page 272 to save the main storage dump.

c.If function 34 is not available or if the terminating SRC continues to be displayed at the control panel, then the main storage dump data has been lost. The only remaining data that might be available is the main storage dump residue, a service processor storage dump, and all of the System Reference Code data words. Go to “Reporting the error” to collect as much data as possible.

Reporting the error

The main storage dump failure needs to be reported with all of the data that can be collected. Collect and record or save the following data:

1.Save the SRC data words:

a.Set the control panel key mode to Manual.

b.Record all of the SRC data words available from function 11 through function 20.

2.Save the service processor control storage data dump.

a.Select control panel function 70 and press Enter. See “Performing an IOP storage dump to disk (Models 150, 170, 250, 4xx, 50x, 51x, 530, 53S, 6xx, 7xx, SB1, S20, S30, and S40)” on page 277 or “Performing a service processor storage dump (Models 270, 8xx, SB2, SB3, and 890)” on page 277.

276Service Functions V5R2

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IBM SY44-5902-05 manual Reporting the error, MSD status