ERserver
Page
 ERserver
 Sixth Edition August
 Contents
 Service Reference
 Initial Program Load IPL Information
 Appendix A. OS/400 Operating System
Trademarks
 Safety and Environmental Notices
Vii
 Battery Return Program
Product Recycling and Disposal
Environmental Design
 Safety and Environmental Notices
 Service Functions V5R2
 About Service Functions SY44-5902-03
Who should read this book
Conventions and terminology used in this book
Prerequisite and related information
 How to send your comments
ISeries Navigator
 Dedicated Service Tools DST
Dedicated Service Tools requirements
Introduction
 System paging environments
Stand-alone paging non-paging
Limited paging
 Full paging
 Accessing Dedicated Service Tools
Performing an IPL to DST
 Changing a service tools user ID
This ends the procedure
 Resetting Qsecofr service tools user ID
Performing an IPL to DST for secondary partitions
 Selecting Function 21 while the system Is operational
 Performing an alternate IPL to DST type D IPL
 Function keys in DST
 Exiting Dedicated Service Tools
DST options
Paging environment DST options IPL non-paging Limited Full
 Installing Licensed Internal Code
Installing the operating system
Perform an IPL
Work with Licensed Internal Code
 Licensed Internal Code general information
Options and function keys
 Work with disk units
 Options on the Work with Disk Units Display
Paging environment Work with disk unit options
 Paging environment Work with disk unit options
 Paging environment Work with disk unit options
 Display disk configuration
Add units to ASPs
Add units to ASPs and balance data
Work with ASPs threshold
 Enable remote load-source mirroring
Disable remote load-source mirroring
Start compression on non-configured disk units
Display disk configuration status
 Remove units from configuration
Delete user ASP
Delete ASP data
Change ASP storage threshold
 Restore disk unit data
Start device parity protection
Stop device parity protection
Exclude unit in device parity protection
 Recover disk configuration
Disk unit problem recovery procedures
Upgrade load-source utility
Replace disk unit
 Recover unknown load source
Recover mirrored load source
Recover from start compression failure
Reclaim IOP cache storage
 Work with Dedicated Service Tools environment
 Work with active service tools
 Work with service tools user IDs
Work with system devices
Resource Name
Selecting Console Type
 Work with system values
Device ID
 Work with alternate installation device
Select DST console mode
Options on the DST Console Mode display
 Start a service tool
Options on the Start a Service Tool display
 Dump to media
 Main storage dump manager option allows you to
 Dedicated Service Tools DST
 Service Functions V5R2
 Options and Function Keys
Status Conditions
 Condition Description Waiting
Stopping
Stopped
Starting
 Start Trace
 Select the Work with communications traces option
Format and print trace
 Example Format Trace Data Display
 Record timer
Record number
Data length
Record status
 Perform automatic installation of the operating system
Controller name/number
 Work with save storage and restore storage
Work with remote service support
Work with remote service support option allows you to
Save Licensed Internal Code
 Allowing access for remote service support
Activating remote service support
 Work with system partitions
Work with system capacity
Work with system security
 Dedicated Service Tools DST
 Service Functions V5R2
 Hardware Service Manager
 Hardware Service Manager options
 Paging environment Hardware service manager options
Packaging hardware resources
 Example Packaging Hardware Resources display
 Logical hardware resources
 Locate resource by name
Example Logical Hardware Resources display
 Example Locate Resource By Resource Name display
 Example Logical Hardware Resource display
 Failed and non-reporting resources
 No failed logical hardware resources were found
 System Power Control Network Spcn
Battery power unit information
 Work with service action log
Example Service Action Log Report display
 Option field
Status field
Date and time fields
SRC field
 Device concurrent maintenance
Display label location work sheet
 Frame ID
Position
Device resource name
Frame serial number
 Time delay needed in minutes
Action to be performed
 Change resource details
From packaging displays
 From logical displays
Example Change Packaging Hardware Resource Detail display
 Concurrent maintenance
Example Change Logical Hardware Resource Detail display
 Create frame information
DB1
 Example Select Packaging Model display
 Debug the resource
 Display address
Display associated resources
 Communications IOA 2620-001
 From Hardware Service Manager display
Display card gap information
 Display failed resources
Display hardware contained within package
 Display location information
Display non-reporting resources
 Display resources associated with IOP
 Display resource details
CMB01
 Resource name
Description
Type-model
Actual type-model
 Alternate service node
Alternate service telephone
Service provider
Location text
 Manufactured by IBM
Shared by multiple systems
 Display resources requiring attention
Example Hardware Resources That Require Attention display
 Display resource status
Example Hardware Resource Attention Message display
 Display system bus resources
From the Logical Hardware Resources display
 Service Functions V5R2
 Example Logical Hardware Resources on System Bus display
 Display system information
Display unresolved locations
 Print
Refresh the display
Remove non-reporting resource information
From packaging and logical displays
 Using High-Speed Link HSL specific options
Reserve frame space
 Display detail
BCC02
 This display shows the details of an HSL I/O bridge resource
 Type-model
Unknown
Operational
Not operational
 Enabled
Disabled
Not Available
Enabling
 Display system information
Internal
External
Link Speed
 Display port information
Example Port Connection Information display
 Resources associated with loop
Example Logical Hardware Associated With HSL Loops display
 Verify resources
SPD02
 Symbols on the Hardware Service Manager displays
Printing the System Configuration List
Symbol Description
 This ends the procedure
 Verification procedures
Hardware Service Manager Verify
 Verify optical storage unit
Verify diskette
Verify tape
 Verify communications
Communications test descriptions
 Service Functions V5R2
 Product Activity Log
 Service Action Log SAL
Product Activity Log PAL
Use the Product Activity Log option to
 Recovering from Product Activity Log errors while in DST
Product Activity Log location
Paging environment
 Options and function keys
Analyze log
 Display or print by log ID
Example Select Analysis Report Options display
 Change Product Activity Log sizes
Work with removable media lifetime statistics
 Symbol Explanation Action
Display or print removable media session statistics
Sort by ... function
 Address information function
Example Log Summary by Resource Name
 View description function
Hexadecimal Product Activity Log data
 Example Hexadecimal Detail Report for Resource
 Example Hexadecimal Report for Resource
 Resource Type Model Serial number Volume ID
Interpreting Product Activity Log reports
 Resource name
Subsystem Possible Names
 Resource type, model, and location
Class
Data protection lost
 System reference code
 Multiple SRC entries
Logical address format
Unit Address Value Unit Address Data Definition
 Sequence number
Secondary code
Table ID
IPL source/state
 Hexadecimal offset Length in bytes Description
Srid
 More information from hexadecimal reports
 Device Formatting Log Example unformatted information
 Example Hexadecimal Report, Device Formatting Log Template
 Array Member Formatting Log Example unformatted information
 Configuration Formatting Log Example unformatted information
 Configuration Formatting Log Template
 Needvalidp N
 Array Addendum Log Template
 Service Reference Procedures
Setting the system date and time
 System password
Determining the dominant operating system
 System unique identifier
 Identifying the consoles when the system is operational
Determining a primary or alternative console Introduction
Primary console requirements
 Locating the system’s load source from the system console
Select the Associated packaging resources option
 History file
 Continuously Powered Main Storage CPM
Low-level debug and data collecting procedures Introduction
Getting started
 Following table
Function Description Range
 Introduction
 For PowerPC-based IOPs Setting the ww Position
Setting the yy Position
Setting the zz Position
Changing the address
 Setting the ww Position
Setting the xx Position
 Displaying data from function
Logical partitions
 137
 Determining the release level of a logical partition
Locating a secondary partition’s console
Select Display partition information
 Select Hardware Service Manager
Yes No ↓ This ends the procedure
Locating a secondary partition’s load source
Yes No
 Yes No
 Closing related problems in other logical partitions
Querying logical partition time and date
Finding the SRC history list for a secondary partition
 Accessing the panel functions of a logical partition
Select Work with Partition Status
Press the function key for Include Reference Code Detail
 Selecting IPL source and mode for a secondary partition
Options on the Work with Partition Status display
Select the Work with system partitions options. option
 Example of Work with Partitions Status display
 = Power on
 = Delayed power off
= Mode normal
10 = Mode manual
11 = Mode auto
 Guest partitions
 Determining if the system has guest partitions
Determining the release level of a guest partition
Determining the hosting partition of a guest partition
 Service Reference Procedures
 Determining the power controlling system of a tower
 Example Display HSL System Information display
 Service Functions V5R2
 This ends the procedure
 Switching ownership of a tower’s switchable resources
 Example I/O Debug Function display
 Switching the mode of a tower’s switchable resources
Example Confirm Ownership Change display
 Example Confirm Mode Change display
 This ends the procedure
 Control Panel Functions
Values for IPL types, key modes, and speeds
 Function code Function selected
 Disable CPM
 System status SRC trace
 Function/data Action or description
Displays are F, S, SE, V=F, or V=S
 Mode combinations AN, BN, CN, DN, AM, BM, CM, DM
 Function/data Action or description
 Spcn SRC Formats
Function / value Action or description
 Cancel Request
System Power On
Function / data Action or description
 Fan Power Off
Bulk Power Off
Fan Power On
Bulk Power On
 Tmmm cccc
 Service Functions V5R2
 Function Subfunction Data Display
 Service Functions V5R2
 Control Panel Functions
 Control panel functions Models 270, 8xx, SB2, SB3,
 Ways to access the control panel Models 270, 8xx, SB2, SB3,
 ISeries control panel without a keystick
 Customer control panel functions Models 270, 8xx, SB2, SB3,
 Function 01 on systems with a keystick
 Press Enter to select the IPL type and exit
 Current IPL type is displayed with a
 N S
 Support-directed procedure only
Function Action or description
 Operations diagram for functions A6 and A8
Fans Power supplies
 This ends the procedure
 Extended control panel functions Models 270, 8xx, SB2, SB3
Customer Extended Panel Functions Models 270, 8xx, SB2, SB3
 Service Extended Panel Functions Models 270, 8xx, SB2, SB3
 5700
 Select Function 53 and press Enter to display
 Control Panel Functions
 Service Functions V5R2
 System Reference Code SRC Information
SRC formats
 Models 270, 8xx, SB2, and SB3
Example SRC record structure all models
 Problem
Word 1 SRC general information
Identifying SRCs
Function display Description
 Status indicators
Word 2 System status information
 Hex Digit IPL State Description
 System Reference Codes SRCs
General system and Unit Reference Code URC information
System Reference Codes SRCs
IPL Type a IPL Type B IPL Type C IPL Type D
 Lmmm
Lmmm
 Tttt Outboard failing unit type number for example
Pxxx
Rrrr LIC unit reference code URC
 LIC Unit Reference Code Groups
Bbbb Ccbb
Mmmm
 20-27
440x
441x
4A-4F
 Spcn informational concurrent maintenance SRCs
IPL status SRCs
 C1xx 100C
C100
C1xx B1xx
 C100 D009
C200
C200 11FF
C200 12FF
 C200 43FF
C200 51FF
 C200 71FF
C200 81FF
C200 82FF
C3xx
 LIC is initializing the Load Source IOP messaging functions
 Initialize RM component process management
 Authority recovery is running
 C600 432A
C600 432B
 End of CPM IPL SRCs
C600 450A
 C600 450C
C600 4A57
C600 4A60
C600 4B57
 C900 29A0
C900 29B0
C900 29C0
C900 2A80
 C900 2A90
C900 2A95
C900 2AA0
C900 2AA1
 General status SRCs
 D6xx
D900
D900 27C0
 Service Functions V5R2
 Initial Program Load IPL Information
IPL type, mode, and speed options
IPL speed recommendations
Methods to perform IPL
 Alternate installation IPL
Service processor initialization
What is initialized
IPL sequence
 Licensed Internal Code LIC initialization
Abnormal ending
 Initialization output
Data descriptions
Log entries
 Status SRCs
 Service Functions V5R2
 Licensed Internal Code
Licensed Internal Code LIC introduction
Fixes and cumulative PTF packages
 Cumulative PTF packages
PSP listings
Licensed programs
Displaying Licensed Internal Code fixes
 Overview of Licensed Internal Code Install and Restore
Code naming conventions
Group Name Description
 Utility to install Licensed Internal Code
Installing Licensed Internal Code
 Utility to restore Licensed Internal Code
Restoring Licensed Internal Code
 Authorized Program Analysis Report Apar
 System Architecture and Configuration
229
 System power overview Power supply
Battery power unit
Hardware information
 Spcn power components
Primary node
Secondary node
 Spcn menu flow
Spcn addressing
 System Architecture and Configuration
 Battery capacity test
Opt
Frame
Unit
 Fault
Write Vital Product Data VPD option
 Display Detail option
 Power sequence complete
Uepo switch
Cable type for connector J15
Cable type for connector J16
 Battery present
 Last battery capacity test date
Last battery capacity test time
Next battery capacity test date
Next battery capacity test time
 Test battery option
 System Interconnect
High Speed Link
 Multi-adapter bridge
Resource names
 Manager on page 45 and , Product Activity Log on
Name Description Example
 Hardware configuration restrictions
 High speed communications card and wrap connector wiring
Wrap connector pin to pin Connector pin Signal destination
 Cryptographic processor card and wrap connector wiring
Signal designation
Wrap connector pin to pin
Advanced PCI communications console cable
 Two-port 232/ac dc
 Isdn wrap connector and connector pin
Wrap connector pin to pin Connector pin
 Two-port communications adapter cable
 Two-port communications adapter cable wiring
 RJ-45 cable wrap connector
Communications adapter remote power-on cable
Wrap connector pin to
Description Pin
 24/X.21bis communications adapter cable
 Stage 1 V.24/X.21bis cable wrap connector wiring
24/X.21bis cable wrap connector wiring
Signal designation Wrap connector pin to pin
EIA 232 advanced PCI communications cable
 EIA 232 advanced wrap connector wiring
Signal destination Wrap connector pin to pin
Stage 1 EIA-232/X.21bis communications adapter cable
 EIA-232/X.21bis cable wrap connector wiring
EIA-232/X.21bis communications adapter cable
 36/EIA 449 high speed communications adapter cable
Rlsd A, B
 Stage 1 V.35 cable wrap connector wiring
Stage 1 V.35 communications adapter cable
Advanced PCI communications cable
 Advanced wrap connector wiring
 35 advanced wrap connector wiring
 Cable wrap connector wiring
Communications adapter cable
35/High speed communications adapter cable
 36/RS-449 advanced PCI communications cable
 36/RS-449 advanced cable wrap connector wiring
DTR-A DSR-A, CD-A
 21/High speed communications adapter cable
 Token-ring communications adapter cable and card wrap
Ethernet/IEEE 802.3 transceiver adapter cable and card wrap
 Facsimile adapter cable wrap connector wiring
Signal designation Wrap connector port a pin to port B pin
DDI transceiver adapter cable and card wrap
 PCI communications card wrap connector wiring
Unused
 Communications signal voltage levels
Interface type OFF voltage level On voltage level
 Service Functions V5R2
 Working with Storage Dumps
Main storage dump introduction
 Automatic main storage dump
 Performing a main storage dump to disk manual MSD
 Copying a main storage dump
 Work with current main storage dump
 Work with copies of main storage dumps
Display main storage dump
Copy main storage dump to media
Copy main storage dump to MSD copy
 Main storage dump status
Terminating System Reference Code SRC
MSD status Function performed
 Reporting the error
MSD status
 Additional help
 Copying the IOP storage dump to removable media All Models
 IOP dump information in the Product Activity Log All Models
 Service Functions V5R2
 Appendix A. OS/400 Operating System
DST in OS/400 full paging environment
 System Service Tools SST
Accessing system service tools
DST in OS/400 limited paging environment
 Selecting SST from the problem handling option
Entering the Start System Service Tools Strsst command
Start a service tool
SST options
 Work with diskette data recovery
Work with disk units
Options
 Appendix A. OS/400
 Example of Alter Diskette Data display
 Example of Display Diskette Data display
 How to use the Work with Diskette Data Recovery option
 Function keys SST
Work with system partitions
Work with system capacity
Work with system security
 Online problem analysis and resolution Introduction
System-detected problems
 Problem log
Messages relating to hardware failures
 Customer-detected problems
 Service support facility
Displaying OS/400 PTFs
OS/400 or LIC Apar information
 ISeries Information Center, Problem
Task to be performed What to do Location of instructions
 Varying configuration descriptions on and off
 Commonly used OS/400 service commands
OS/400 Command Function
 Endrmtspt
 Work with System Value Wrksysval Command
Wrkhdwprd
 Service attributes Dspsrva or Chgsrva commands
Commonly used service attributes
Commonly used system values
 Chgsrva CRITMSGUSR*QSYSOPR
 Change Transmit Level Chgxmtlvl command
 Work with Hardware Products Wrkhdwprd Command
 Work with Hardware Products display appears
 Save the system configuration data to the file you created
 Change Description Label Locations display appears
 Location
 Change Description Label display appears
 Verify commands
Commonly used verify commands
 Procedure
Test descriptions
 Service Functions V5R2
 Appendix A. OS/400
 External ring test
 Appendix A. OS/400
 Service Functions V5R2
 Appendix A. OS/400
 Communications tests Wireless LAN adapter card indicators
Communications interface trace
Test description
Status Data Action
 Concurrent LPDA-2 tests
 Service Functions V5R2
 Appendix A. OS/400
 Service Functions V5R2
 Appendix B. Notices
321
 Trademarks
IBM
 Appendix B. Notices
 Service Functions V5R2
 Glossary of Terms and Abbreviations
BAT. See basic assurance test
 Cpi. See characters per inch
 EBCDIC. See extended binary-coded decimal interchange code
 IPL. See initial program load
 SCS. See SNA character string
 Type D IPL. See installation IPL
 Index
AER
 Vfycmn
 Debug
 Normal
 335
 LIC SRCs
 See Misr
 PAR
 339
 See also URCs for
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