ERserver | IBM SY44-5902-05 instruction

ERserver

iSeries

Service Functions

Version 5

SY44-5902-05

Image 1

IBM SY44-5902-05 manual ERserver

Contents

ERserver Page ERserver Sixth Edition August Contents Service Reference Initial Program Load IPL Information Trademarks Appendix A. OS/400 Operating System Vii Safety and Environmental Notices Product Recycling and Disposal Battery Return ProgramEnvironmental Design Safety and Environmental Notices Service Functions V5R2 Who should read this book About Service Functions SY44-5902-03Conventions and terminology used in this book Prerequisite and related information ISeries Navigator How to send your comments Dedicated Service Tools requirements Dedicated Service Tools DSTIntroduction Stand-alone paging non-paging System paging environmentsLimited paging Full paging Performing an IPL to DST Accessing Dedicated Service Tools This ends the procedure Changing a service tools user ID Performing an IPL to DST for secondary partitions Resetting Qsecofr service tools user ID Selecting Function 21 while the system Is operational Performing an alternate IPL to DST type D IPL Function keys in DST DST options Exiting Dedicated Service ToolsPaging environment DST options IPL non-paging Limited Full Installing the operating system Installing Licensed Internal CodePerform an IPL Work with Licensed Internal Code Options and function keys Licensed Internal Code general information Work with disk units Paging environment Work with disk unit options Options on the Work with Disk Units Display Paging environment Work with disk unit options Paging environment Work with disk unit options Add units to ASPs Display disk configurationAdd units to ASPs and balance data Work with ASPs threshold Disable remote load-source mirroring Enable remote load-source mirroringStart compression on non-configured disk units Display disk configuration status Delete user ASP Remove units from configurationDelete ASP data Change ASP storage threshold Start device parity protection Restore disk unit dataStop device parity protection Exclude unit in device parity protection Disk unit problem recovery procedures Recover disk configurationUpgrade load-source utility Replace disk unit Recover mirrored load source Recover unknown load sourceRecover from start compression failure Reclaim IOP cache storage Work with Dedicated Service Tools environment Work with active service tools Work with system devices Work with service tools user IDsResource Name Selecting Console Type Device ID Work with system values Select DST console mode Work with alternate installation deviceOptions on the DST Console Mode display Options on the Start a Service Tool display Start a service tool Dump to media Main storage dump manager option allows you to Dedicated Service Tools DST Service Functions V5R2 Status Conditions Options and Function Keys Stopping Condition Description WaitingStopped Starting Start Trace Format and print trace Select the Work with communications traces option Example Format Trace Data Display Record number Record timerData length Record status Controller name/number Perform automatic installation of the operating system Work with remote service support Work with save storage and restore storageWork with remote service support option allows you to Save Licensed Internal Code Activating remote service support Allowing access for remote service support Work with system capacity Work with system partitionsWork with system security Dedicated Service Tools DST Service Functions V5R2 Hardware Service Manager Hardware Service Manager options Packaging hardware resources Paging environment Hardware service manager options Example Packaging Hardware Resources display Logical hardware resources Example Logical Hardware Resources display Locate resource by name Example Locate Resource By Resource Name display Example Logical Hardware Resource display Failed and non-reporting resources No failed logical hardware resources were found Battery power unit information System Power Control Network Spcn Example Service Action Log Report display Work with service action log Status field Option fieldDate and time fields SRC field Display label location work sheet Device concurrent maintenance Position Frame IDDevice resource name Frame serial number Action to be performed Time delay needed in minutes From packaging displays Change resource details Example Change Packaging Hardware Resource Detail display From logical displays Example Change Logical Hardware Resource Detail display Concurrent maintenance DB1 Create frame information Example Select Packaging Model display Debug the resource Display associated resources Display address Communications IOA 2620-001 Display card gap information From Hardware Service Manager display Display hardware contained within package Display failed resources Display non-reporting resources Display location information Display resources associated with IOP CMB01 Display resource details Description Resource nameType-model Actual type-model Alternate service telephone Alternate service nodeService provider Location text Shared by multiple systems Manufactured by IBM Example Hardware Resources That Require Attention display Display resources requiring attention Example Hardware Resource Attention Message display Display resource status From the Logical Hardware Resources display Display system bus resources Service Functions V5R2 Example Logical Hardware Resources on System Bus display Display unresolved locations Display system information Refresh the display PrintRemove non-reporting resource information From packaging and logical displays Reserve frame space Using High-Speed Link HSL specific options BCC02 Display detail This display shows the details of an HSL I/O bridge resource Unknown Type-modelOperational Not operational Disabled EnabledNot Available Enabling Internal Display system informationExternal Link Speed Example Port Connection Information display Display port information Example Logical Hardware Associated With HSL Loops display Resources associated with loop SPD02 Verify resources Printing the System Configuration List Symbols on the Hardware Service Manager displaysSymbol Description This ends the procedure Hardware Service Manager Verify Verification procedures Verify diskette Verify optical storage unitVerify tape Communications test descriptions Verify communications Service Functions V5R2 Product Activity Log Product Activity Log PAL Service Action Log SALUse the Product Activity Log option to Product Activity Log location Recovering from Product Activity Log errors while in DSTPaging environment Analyze log Options and function keys Example Select Analysis Report Options display Display or print by log ID Work with removable media lifetime statistics Change Product Activity Log sizes Display or print removable media session statistics Symbol Explanation ActionSort by ... function Example Log Summary by Resource Name Address information function Hexadecimal Product Activity Log data View description function Example Hexadecimal Detail Report for Resource Example Hexadecimal Report for Resource Interpreting Product Activity Log reports Resource Type Model Serial number Volume ID Subsystem Possible Names Resource name Class Resource type, model, and locationData protection lost System reference code Logical address format Multiple SRC entriesUnit Address Value Unit Address Data Definition Secondary code Sequence numberTable ID IPL source/state Srid Hexadecimal offset Length in bytes Description More information from hexadecimal reports Device Formatting Log Example unformatted information Example Hexadecimal Report, Device Formatting Log Template Array Member Formatting Log Example unformatted information Configuration Formatting Log Example unformatted information Configuration Formatting Log Template Needvalidp N Array Addendum Log Template Setting the system date and time Service Reference Procedures Determining the dominant operating system System password System unique identifier Determining a primary or alternative console Introduction Identifying the consoles when the system is operationalPrimary console requirements Select the Associated packaging resources option Locating the system’s load source from the system console History file Low-level debug and data collecting procedures Introduction Continuously Powered Main Storage CPMGetting started Function Description Range Following table Introduction Setting the yy Position For PowerPC-based IOPs Setting the ww PositionSetting the zz Position Changing the address Setting the xx Position Setting the ww Position Logical partitions Displaying data from function 137 Locating a secondary partition’s console Determining the release level of a logical partitionSelect Display partition information Yes No ↓ This ends the procedure Select Hardware Service ManagerLocating a secondary partition’s load source Yes No Yes No Querying logical partition time and date Closing related problems in other logical partitionsFinding the SRC history list for a secondary partition Select Work with Partition Status Accessing the panel functions of a logical partitionPress the function key for Include Reference Code Detail Options on the Work with Partition Status display Selecting IPL source and mode for a secondary partitionSelect the Work with system partitions options. option Example of Work with Partitions Status display = Power on = Mode normal = Delayed power off10 = Mode manual 11 = Mode auto Guest partitions Determining the release level of a guest partition Determining if the system has guest partitionsDetermining the hosting partition of a guest partition Service Reference Procedures Determining the power controlling system of a tower Example Display HSL System Information display Service Functions V5R2 This ends the procedure Switching ownership of a tower’s switchable resources Example I/O Debug Function display Example Confirm Ownership Change display Switching the mode of a tower’s switchable resources Example Confirm Mode Change display This ends the procedure Values for IPL types, key modes, and speeds Control Panel Functions Function code Function selected Disable CPM System status SRC trace Displays are F, S, SE, V=F, or V=S Function/data Action or description Mode combinations AN, BN, CN, DN, AM, BM, CM, DM Function/data Action or description Function / value Action or description Spcn SRC Formats System Power On Cancel RequestFunction / data Action or description Bulk Power Off Fan Power OffFan Power On Bulk Power On Tmmm cccc Service Functions V5R2 Function Subfunction Data Display Service Functions V5R2 Control Panel Functions Control panel functions Models 270, 8xx, SB2, SB3, Ways to access the control panel Models 270, 8xx, SB2, SB3, ISeries control panel without a keystick Customer control panel functions Models 270, 8xx, SB2, SB3, Function 01 on systems with a keystick Press Enter to select the IPL type and exit Current IPL type is displayed with a N S Function Action or description Support-directed procedure only Fans Power supplies Operations diagram for functions A6 and A8 This ends the procedure Customer Extended Panel Functions Models 270, 8xx, SB2, SB3 Extended control panel functions Models 270, 8xx, SB2, SB3 Service Extended Panel Functions Models 270, 8xx, SB2, SB3 5700 Select Function 53 and press Enter to display Control Panel Functions Service Functions V5R2 SRC formats System Reference Code SRC Information Example SRC record structure all models Models 270, 8xx, SB2, and SB3 Word 1 SRC general information ProblemIdentifying SRCs Function display Description Word 2 System status information Status indicators Hex Digit IPL State Description General system and Unit Reference Code URC information System Reference Codes SRCsSystem Reference Codes SRCs IPL Type a IPL Type B IPL Type C IPL Type D Lmmm Lmmm Pxxx Tttt Outboard failing unit type number for exampleRrrr LIC unit reference code URC Bbbb Ccbb LIC Unit Reference Code GroupsMmmm 440x 20-27441x 4A-4F IPL status SRCs Spcn informational concurrent maintenance SRCs C100 C1xx 100CC1xx B1xx C200 C100 D009C200 11FF C200 12FF C200 51FF C200 43FF C200 81FF C200 71FFC200 82FF C3xx LIC is initializing the Load Source IOP messaging functions Initialize RM component process management Authority recovery is running C600 432B C600 432A C600 450A End of CPM IPL SRCs C600 4A57 C600 450CC600 4A60 C600 4B57 C900 29B0 C900 29A0C900 29C0 C900 2A80 C900 2A95 C900 2A90C900 2AA0 C900 2AA1 General status SRCs D900 D6xxD900 27C0 Service Functions V5R2 IPL type, mode, and speed options Initial Program Load IPL InformationIPL speed recommendations Methods to perform IPL Service processor initialization Alternate installation IPLWhat is initialized IPL sequence Abnormal ending Licensed Internal Code LIC initialization Data descriptions Initialization outputLog entries Status SRCs Service Functions V5R2 Licensed Internal Code LIC introduction Licensed Internal CodeFixes and cumulative PTF packages PSP listings Cumulative PTF packagesLicensed programs Displaying Licensed Internal Code fixes Code naming conventions Overview of Licensed Internal Code Install and RestoreGroup Name Description Installing Licensed Internal Code Utility to install Licensed Internal Code Restoring Licensed Internal Code Utility to restore Licensed Internal Code Authorized Program Analysis Report Apar 229 System Architecture and Configuration Battery power unit System power overview Power supplyHardware information Primary node Spcn power componentsSecondary node Spcn addressing Spcn menu flow System Architecture and Configuration Opt Battery capacity testFrame Unit Write Vital Product Data VPD option Fault Display Detail option Uepo switch Power sequence completeCable type for connector J15 Cable type for connector J16 Battery present Last battery capacity test time Last battery capacity test dateNext battery capacity test date Next battery capacity test time Test battery option High Speed Link System Interconnect Resource names Multi-adapter bridge Name Description Example Manager on page 45 and , Product Activity Log on Hardware configuration restrictions Wrap connector pin to pin Connector pin Signal destination High speed communications card and wrap connector wiring Signal designation Cryptographic processor card and wrap connector wiringWrap connector pin to pin Advanced PCI communications console cable Two-port 232/ac dc Wrap connector pin to pin Connector pin Isdn wrap connector and connector pin Two-port communications adapter cable Two-port communications adapter cable wiring Communications adapter remote power-on cable RJ-45 cable wrap connectorWrap connector pin to Description Pin 24/X.21bis communications adapter cable 24/X.21bis cable wrap connector wiring Stage 1 V.24/X.21bis cable wrap connector wiringSignal designation Wrap connector pin to pin EIA 232 advanced PCI communications cable Signal destination Wrap connector pin to pin EIA 232 advanced wrap connector wiringStage 1 EIA-232/X.21bis communications adapter cable EIA-232/X.21bis communications adapter cable EIA-232/X.21bis cable wrap connector wiring Rlsd A, B 36/EIA 449 high speed communications adapter cable Stage 1 V.35 communications adapter cable Stage 1 V.35 cable wrap connector wiringAdvanced PCI communications cable Advanced wrap connector wiring 35 advanced wrap connector wiring Communications adapter cable Cable wrap connector wiring35/High speed communications adapter cable 36/RS-449 advanced PCI communications cable DTR-A DSR-A, CD-A 36/RS-449 advanced cable wrap connector wiring 21/High speed communications adapter cable Ethernet/IEEE 802.3 transceiver adapter cable and card wrap Token-ring communications adapter cable and card wrap Signal designation Wrap connector port a pin to port B pin Facsimile adapter cable wrap connector wiringDDI transceiver adapter cable and card wrap Unused PCI communications card wrap connector wiring Interface type OFF voltage level On voltage level Communications signal voltage levels Service Functions V5R2 Main storage dump introduction Working with Storage Dumps Automatic main storage dump Performing a main storage dump to disk manual MSD Copying a main storage dump Work with current main storage dump Display main storage dump Work with copies of main storage dumpsCopy main storage dump to media Copy main storage dump to MSD copy Terminating System Reference Code SRC Main storage dump statusMSD status Function performed MSD status Reporting the error Additional help Copying the IOP storage dump to removable media All Models IOP dump information in the Product Activity Log All Models Service Functions V5R2 DST in OS/400 full paging environment Appendix A. OS/400 Operating System Accessing system service tools System Service Tools SSTDST in OS/400 limited paging environment Entering the Start System Service Tools Strsst command Selecting SST from the problem handling optionStart a service tool SST options Work with disk units Work with diskette data recoveryOptions Appendix A. OS/400 Example of Alter Diskette Data display Example of Display Diskette Data display How to use the Work with Diskette Data Recovery option Work with system partitions Function keys SSTWork with system capacity Work with system security System-detected problems Online problem analysis and resolution Introduction Messages relating to hardware failures Problem log Customer-detected problems Displaying OS/400 PTFs Service support facilityOS/400 or LIC Apar information Task to be performed What to do Location of instructions ISeries Information Center, Problem Varying configuration descriptions on and off OS/400 Command Function Commonly used OS/400 service commands Endrmtspt Wrkhdwprd Work with System Value Wrksysval Command Commonly used service attributes Service attributes Dspsrva or Chgsrva commandsCommonly used system values Chgsrva CRITMSGUSR*QSYSOPR Change Transmit Level Chgxmtlvl command Work with Hardware Products Wrkhdwprd Command Work with Hardware Products display appears Save the system configuration data to the file you created Change Description Label Locations display appears Location Change Description Label display appears Commonly used verify commands Verify commands Test descriptions Procedure Service Functions V5R2 Appendix A. OS/400 External ring test Appendix A. OS/400 Service Functions V5R2 Appendix A. OS/400 Communications interface trace Communications tests Wireless LAN adapter card indicatorsTest description Status Data Action Concurrent LPDA-2 tests Service Functions V5R2 Appendix A. OS/400 Service Functions V5R2 321 Appendix B. Notices IBM Trademarks Appendix B. Notices Service Functions V5R2 BAT. See basic assurance test Glossary of Terms and Abbreviations Cpi. See characters per inch EBCDIC. See extended binary-coded decimal interchange code IPL. See initial program load SCS. See SNA character string Type D IPL. See installation IPL AER Index Vfycmn Debug Normal 335 LIC SRCs See Misr PAR 339 See also URCs for How satisfied are you that the information in this book is Readers’ Comments We’d Like to Hear from YouPlease tell us how we can improve this book Business Reply Mail Page SY44-5902-05