Option field

Use the Option field to perform the following functions:

vDisplay the failing item information

This option displays the possible failing items along with part action, description, location, and SRC word information. Choose the Help function key for more information about each of these fields.

vClose a NEW entry

After a problem has been fixed, select this option to change the status to

CLOSED.

This option allows you to mark service action log entries with the appropriate status of the repair. For more information on status, see “Status field”.

vDelete a CLOSED entry

Select this option to remove a CLOSED problem from the service action log. A deleted entry will not appear the next time you view the service action log.

Status field

This field indicates the status of the entry as one of the following:

vNEW

This indicates that no action has been taken. The entry has not been closed or deleted.

vCLOSED

This indicates that a NEW entry has been fixed and closed.

vDELETED

This indicates that the entry will not appear the next time you view the service action log.

To remove a CLOSED problem from the service action log, select the Delete a CLOSED entry option from the Service Actions Log Report display.

Date and time fields

These fields display the time and date of the first occurrence of a system reference code (SRC) for a resource during the time range specified.

SRC field

This field shows the system reference code (SRC) that was logged against the resource.

Resource field

This field displays the resource against which the problem was logged.

Isolated field

This field indicates whether or not online isolation functions have been performed on an error.

When No is displayed in this field, perform problem analysis to further isolate the error. Note the SRC that is displayed and go to “Starting Point for All Problems” in the Problem Analysis book for your system.

When Yes is displayed in this field, it indicates that the system has performed online isolation functions on the error.

Count field

This field indicates the number of SRC occurrences for the resource that is indicated in the Resource field.

Chapter 2. Hardware Service Manager 57

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IBM SY44-5902-05 Option field, Status field, Date and time fields, SRC field, Resource field, Isolated field, Count field