ERserver | IBM SY44-5902-05 specs

ERserver

iSeries

Service Functions

Version 5

SY44-5902-05

Image 3

IBM SY44-5902-05 manual ERserver

Contents

ERserver Page ERserver Sixth Edition August Contents Service Reference Initial Program Load IPL Information Trademarks Appendix A. OS/400 Operating System Vii Safety and Environmental Notices Battery Return Program Product Recycling and DisposalEnvironmental Design Safety and Environmental Notices Service Functions V5R2 Prerequisite and related information About Service Functions SY44-5902-03Who should read this book Conventions and terminology used in this book ISeries Navigator How to send your comments Dedicated Service Tools DST Dedicated Service Tools requirementsIntroduction System paging environments Stand-alone paging non-pagingLimited paging Full paging Performing an IPL to DST Accessing Dedicated Service Tools This ends the procedure Changing a service tools user ID Performing an IPL to DST for secondary partitions Resetting Qsecofr service tools user ID Selecting Function 21 while the system Is operational Performing an alternate IPL to DST type D IPL Function keys in DST Exiting Dedicated Service Tools DST optionsPaging environment DST options IPL non-paging Limited Full Work with Licensed Internal Code Installing Licensed Internal CodeInstalling the operating system Perform an IPL Options and function keys Licensed Internal Code general information Work with disk units Paging environment Work with disk unit options Options on the Work with Disk Units Display Paging environment Work with disk unit options Paging environment Work with disk unit options Work with ASPs threshold Display disk configurationAdd units to ASPs Add units to ASPs and balance data Display disk configuration status Enable remote load-source mirroringDisable remote load-source mirroring Start compression on non-configured disk units Change ASP storage threshold Remove units from configurationDelete user ASP Delete ASP data Exclude unit in device parity protection Restore disk unit dataStart device parity protection Stop device parity protection Replace disk unit Recover disk configurationDisk unit problem recovery procedures Upgrade load-source utility Reclaim IOP cache storage Recover unknown load sourceRecover mirrored load source Recover from start compression failure Work with Dedicated Service Tools environment Work with active service tools Selecting Console Type Work with service tools user IDsWork with system devices Resource Name Device ID Work with system values Work with alternate installation device Select DST console modeOptions on the DST Console Mode display Options on the Start a Service Tool display Start a service tool Dump to media Main storage dump manager option allows you to Dedicated Service Tools DST Service Functions V5R2 Status Conditions Options and Function Keys Starting Condition Description WaitingStopping Stopped Start Trace Format and print trace Select the Work with communications traces option Example Format Trace Data Display Record status Record timerRecord number Data length Controller name/number Perform automatic installation of the operating system Save Licensed Internal Code Work with save storage and restore storageWork with remote service support Work with remote service support option allows you to Activating remote service support Allowing access for remote service support Work with system partitions Work with system capacityWork with system security Dedicated Service Tools DST Service Functions V5R2 Hardware Service Manager Hardware Service Manager options Packaging hardware resources Paging environment Hardware service manager options Example Packaging Hardware Resources display Logical hardware resources Example Logical Hardware Resources display Locate resource by name Example Locate Resource By Resource Name display Example Logical Hardware Resource display Failed and non-reporting resources No failed logical hardware resources were found Battery power unit information System Power Control Network Spcn Example Service Action Log Report display Work with service action log SRC field Option fieldStatus field Date and time fields Display label location work sheet Device concurrent maintenance Frame serial number Frame IDPosition Device resource name Action to be performed Time delay needed in minutes From packaging displays Change resource details Example Change Packaging Hardware Resource Detail display From logical displays Example Change Logical Hardware Resource Detail display Concurrent maintenance DB1 Create frame information Example Select Packaging Model display Debug the resource Display associated resources Display address Communications IOA 2620-001 Display card gap information From Hardware Service Manager display Display hardware contained within package Display failed resources Display non-reporting resources Display location information Display resources associated with IOP CMB01 Display resource details Actual type-model Resource nameDescription Type-model Location text Alternate service nodeAlternate service telephone Service provider Shared by multiple systems Manufactured by IBM Example Hardware Resources That Require Attention display Display resources requiring attention Example Hardware Resource Attention Message display Display resource status From the Logical Hardware Resources display Display system bus resources Service Functions V5R2 Example Logical Hardware Resources on System Bus display Display unresolved locations Display system information From packaging and logical displays PrintRefresh the display Remove non-reporting resource information Reserve frame space Using High-Speed Link HSL specific options BCC02 Display detail This display shows the details of an HSL I/O bridge resource Not operational Type-modelUnknown Operational Enabling EnabledDisabled Not Available Link Speed Display system informationInternal External Example Port Connection Information display Display port information Example Logical Hardware Associated With HSL Loops display Resources associated with loop SPD02 Verify resources Symbols on the Hardware Service Manager displays Printing the System Configuration ListSymbol Description This ends the procedure Hardware Service Manager Verify Verification procedures Verify optical storage unit Verify disketteVerify tape Communications test descriptions Verify communications Service Functions V5R2 Product Activity Log Service Action Log SAL Product Activity Log PALUse the Product Activity Log option to Recovering from Product Activity Log errors while in DST Product Activity Log locationPaging environment Analyze log Options and function keys Example Select Analysis Report Options display Display or print by log ID Work with removable media lifetime statistics Change Product Activity Log sizes Symbol Explanation Action Display or print removable media session statisticsSort by ... function Example Log Summary by Resource Name Address information function Hexadecimal Product Activity Log data View description function Example Hexadecimal Detail Report for Resource Example Hexadecimal Report for Resource Interpreting Product Activity Log reports Resource Type Model Serial number Volume ID Subsystem Possible Names Resource name Resource type, model, and location ClassData protection lost System reference code Multiple SRC entries Logical address formatUnit Address Value Unit Address Data Definition IPL source/state Sequence numberSecondary code Table ID Srid Hexadecimal offset Length in bytes Description More information from hexadecimal reports Device Formatting Log Example unformatted information Example Hexadecimal Report, Device Formatting Log Template Array Member Formatting Log Example unformatted information Configuration Formatting Log Example unformatted information Configuration Formatting Log Template Needvalidp N Array Addendum Log Template Setting the system date and time Service Reference Procedures Determining the dominant operating system System password System unique identifier Identifying the consoles when the system is operational Determining a primary or alternative console IntroductionPrimary console requirements Select the Associated packaging resources option Locating the system’s load source from the system console History file Continuously Powered Main Storage CPM Low-level debug and data collecting procedures IntroductionGetting started Function Description Range Following table Introduction Changing the address For PowerPC-based IOPs Setting the ww PositionSetting the yy Position Setting the zz Position Setting the xx Position Setting the ww Position Logical partitions Displaying data from function 137 Determining the release level of a logical partition Locating a secondary partition’s consoleSelect Display partition information Yes No Select Hardware Service ManagerYes No ↓ This ends the procedure Locating a secondary partition’s load source Yes No Closing related problems in other logical partitions Querying logical partition time and dateFinding the SRC history list for a secondary partition Accessing the panel functions of a logical partition Select Work with Partition StatusPress the function key for Include Reference Code Detail Selecting IPL source and mode for a secondary partition Options on the Work with Partition Status displaySelect the Work with system partitions options. option Example of Work with Partitions Status display = Power on 11 = Mode auto = Delayed power off= Mode normal 10 = Mode manual Guest partitions Determining if the system has guest partitions Determining the release level of a guest partitionDetermining the hosting partition of a guest partition Service Reference Procedures Determining the power controlling system of a tower Example Display HSL System Information display Service Functions V5R2 This ends the procedure Switching ownership of a tower’s switchable resources Example I/O Debug Function display Example Confirm Ownership Change display Switching the mode of a tower’s switchable resources Example Confirm Mode Change display This ends the procedure Values for IPL types, key modes, and speeds Control Panel Functions Function code Function selected Disable CPM System status SRC trace Displays are F, S, SE, V=F, or V=S Function/data Action or description Mode combinations AN, BN, CN, DN, AM, BM, CM, DM Function/data Action or description Function / value Action or description Spcn SRC Formats Cancel Request System Power OnFunction / data Action or description Bulk Power On Fan Power OffBulk Power Off Fan Power On Tmmm cccc Service Functions V5R2 Function Subfunction Data Display Service Functions V5R2 Control Panel Functions Control panel functions Models 270, 8xx, SB2, SB3, Ways to access the control panel Models 270, 8xx, SB2, SB3, ISeries control panel without a keystick Customer control panel functions Models 270, 8xx, SB2, SB3, Function 01 on systems with a keystick Press Enter to select the IPL type and exit Current IPL type is displayed with a N S Function Action or description Support-directed procedure only Fans Power supplies Operations diagram for functions A6 and A8 This ends the procedure Customer Extended Panel Functions Models 270, 8xx, SB2, SB3 Extended control panel functions Models 270, 8xx, SB2, SB3 Service Extended Panel Functions Models 270, 8xx, SB2, SB3 5700 Select Function 53 and press Enter to display Control Panel Functions Service Functions V5R2 SRC formats System Reference Code SRC Information Example SRC record structure all models Models 270, 8xx, SB2, and SB3 Function display Description ProblemWord 1 SRC general information Identifying SRCs Word 2 System status information Status indicators Hex Digit IPL State Description IPL Type a IPL Type B IPL Type C IPL Type D System Reference Codes SRCsGeneral system and Unit Reference Code URC information System Reference Codes SRCs Lmmm Lmmm Tttt Outboard failing unit type number for example PxxxRrrr LIC unit reference code URC LIC Unit Reference Code Groups Bbbb CcbbMmmm 4A-4F 20-27440x 441x IPL status SRCs Spcn informational concurrent maintenance SRCs C1xx 100C C100C1xx B1xx C200 12FF C100 D009C200 C200 11FF C200 51FF C200 43FF C3xx C200 71FFC200 81FF C200 82FF LIC is initializing the Load Source IOP messaging functions Initialize RM component process management Authority recovery is running C600 432B C600 432A C600 450A End of CPM IPL SRCs C600 4B57 C600 450CC600 4A57 C600 4A60 C900 2A80 C900 29A0C900 29B0 C900 29C0 C900 2AA1 C900 2A90C900 2A95 C900 2AA0 General status SRCs D6xx D900D900 27C0 Service Functions V5R2 Methods to perform IPL Initial Program Load IPL InformationIPL type, mode, and speed options IPL speed recommendations IPL sequence Alternate installation IPLService processor initialization What is initialized Abnormal ending Licensed Internal Code LIC initialization Initialization output Data descriptionsLog entries Status SRCs Service Functions V5R2 Licensed Internal Code Licensed Internal Code LIC introductionFixes and cumulative PTF packages Displaying Licensed Internal Code fixes Cumulative PTF packagesPSP listings Licensed programs Overview of Licensed Internal Code Install and Restore Code naming conventionsGroup Name Description Installing Licensed Internal Code Utility to install Licensed Internal Code Restoring Licensed Internal Code Utility to restore Licensed Internal Code Authorized Program Analysis Report Apar 229 System Architecture and Configuration System power overview Power supply Battery power unitHardware information Spcn power components Primary nodeSecondary node Spcn addressing Spcn menu flow System Architecture and Configuration Unit Battery capacity testOpt Frame Write Vital Product Data VPD option Fault Display Detail option Cable type for connector J16 Power sequence completeUepo switch Cable type for connector J15 Battery present Next battery capacity test time Last battery capacity test dateLast battery capacity test time Next battery capacity test date Test battery option High Speed Link System Interconnect Resource names Multi-adapter bridge Name Description Example Manager on page 45 and , Product Activity Log on Hardware configuration restrictions Wrap connector pin to pin Connector pin Signal destination High speed communications card and wrap connector wiring Advanced PCI communications console cable Cryptographic processor card and wrap connector wiringSignal designation Wrap connector pin to pin Two-port 232/ac dc Wrap connector pin to pin Connector pin Isdn wrap connector and connector pin Two-port communications adapter cable Two-port communications adapter cable wiring Description Pin RJ-45 cable wrap connectorCommunications adapter remote power-on cable Wrap connector pin to 24/X.21bis communications adapter cable EIA 232 advanced PCI communications cable Stage 1 V.24/X.21bis cable wrap connector wiring24/X.21bis cable wrap connector wiring Signal designation Wrap connector pin to pin EIA 232 advanced wrap connector wiring Signal destination Wrap connector pin to pinStage 1 EIA-232/X.21bis communications adapter cable EIA-232/X.21bis communications adapter cable EIA-232/X.21bis cable wrap connector wiring Rlsd A, B 36/EIA 449 high speed communications adapter cable Stage 1 V.35 cable wrap connector wiring Stage 1 V.35 communications adapter cableAdvanced PCI communications cable Advanced wrap connector wiring 35 advanced wrap connector wiring Cable wrap connector wiring Communications adapter cable35/High speed communications adapter cable 36/RS-449 advanced PCI communications cable DTR-A DSR-A, CD-A 36/RS-449 advanced cable wrap connector wiring 21/High speed communications adapter cable Ethernet/IEEE 802.3 transceiver adapter cable and card wrap Token-ring communications adapter cable and card wrap Facsimile adapter cable wrap connector wiring Signal designation Wrap connector port a pin to port B pinDDI transceiver adapter cable and card wrap Unused PCI communications card wrap connector wiring Interface type OFF voltage level On voltage level Communications signal voltage levels Service Functions V5R2 Main storage dump introduction Working with Storage Dumps Automatic main storage dump Performing a main storage dump to disk manual MSD Copying a main storage dump Work with current main storage dump Copy main storage dump to MSD copy Work with copies of main storage dumpsDisplay main storage dump Copy main storage dump to media Main storage dump status Terminating System Reference Code SRCMSD status Function performed MSD status Reporting the error Additional help Copying the IOP storage dump to removable media All Models IOP dump information in the Product Activity Log All Models Service Functions V5R2 DST in OS/400 full paging environment Appendix A. OS/400 Operating System System Service Tools SST Accessing system service toolsDST in OS/400 limited paging environment SST options Selecting SST from the problem handling optionEntering the Start System Service Tools Strsst command Start a service tool Work with diskette data recovery Work with disk unitsOptions Appendix A. OS/400 Example of Alter Diskette Data display Example of Display Diskette Data display How to use the Work with Diskette Data Recovery option Work with system security Function keys SSTWork with system partitions Work with system capacity System-detected problems Online problem analysis and resolution Introduction Messages relating to hardware failures Problem log Customer-detected problems Service support facility Displaying OS/400 PTFsOS/400 or LIC Apar information Task to be performed What to do Location of instructions ISeries Information Center, Problem Varying configuration descriptions on and off OS/400 Command Function Commonly used OS/400 service commands Endrmtspt Wrkhdwprd Work with System Value Wrksysval Command Service attributes Dspsrva or Chgsrva commands Commonly used service attributesCommonly used system values Chgsrva CRITMSGUSR*QSYSOPR Change Transmit Level Chgxmtlvl command Work with Hardware Products Wrkhdwprd Command Work with Hardware Products display appears Save the system configuration data to the file you created Change Description Label Locations display appears Location Change Description Label display appears Commonly used verify commands Verify commands Test descriptions Procedure Service Functions V5R2 Appendix A. OS/400 External ring test Appendix A. OS/400 Service Functions V5R2 Appendix A. OS/400 Status Data Action Communications tests Wireless LAN adapter card indicatorsCommunications interface trace Test description Concurrent LPDA-2 tests Service Functions V5R2 Appendix A. OS/400 Service Functions V5R2 321 Appendix B. Notices IBM Trademarks Appendix B. Notices Service Functions V5R2 BAT. See basic assurance test Glossary of Terms and Abbreviations Cpi. See characters per inch EBCDIC. See extended binary-coded decimal interchange code IPL. See initial program load SCS. See SNA character string Type D IPL. See installation IPL AER Index Vfycmn Debug Normal 335 LIC SRCs See Misr PAR 339 See also URCs for Readers’ Comments We’d Like to Hear from You How satisfied are you that the information in this book isPlease tell us how we can improve this book Business Reply Mail Page SY44-5902-05