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IBM SY44-5902-05 manual ERserver

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ERserver

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Service Functions

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SY44-5902-05

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IBM SY44-5902-05 manual ERserver

Contents

ERserver Page ERserver Sixth Edition August Contents Service Reference Initial Program Load IPL Information Trademarks Appendix A. OS/400 Operating SystemVii Safety and Environmental NoticesBattery Return Program Product Recycling and DisposalEnvironmental Design Safety and Environmental Notices Service Functions V5R2 Prerequisite and related information About Service Functions SY44-5902-03Who should read this book Conventions and terminology used in this bookISeries Navigator How to send your commentsDedicated Service Tools DST Dedicated Service Tools requirementsIntroduction System paging environments Stand-alone paging non-pagingLimited paging Full paging Performing an IPL to DST Accessing Dedicated Service ToolsThis ends the procedure Changing a service tools user IDPerforming an IPL to DST for secondary partitions Resetting Qsecofr service tools user IDSelecting Function 21 while the system Is operational Performing an alternate IPL to DST type D IPL Function keys in DST Exiting Dedicated Service Tools DST optionsPaging environment DST options IPL non-paging Limited Full Work with Licensed Internal Code Installing Licensed Internal CodeInstalling the operating system Perform an IPLOptions and function keys Licensed Internal Code general informationWork with disk units Paging environment Work with disk unit options Options on the Work with Disk Units DisplayPaging environment Work with disk unit options Paging environment Work with disk unit options Work with ASPs threshold Display disk configurationAdd units to ASPs Add units to ASPs and balance dataDisplay disk configuration status Enable remote load-source mirroringDisable remote load-source mirroring Start compression on non-configured disk unitsChange ASP storage threshold Remove units from configurationDelete user ASP Delete ASP dataExclude unit in device parity protection Restore disk unit dataStart device parity protection Stop device parity protectionReplace disk unit Recover disk configurationDisk unit problem recovery procedures Upgrade load-source utilityReclaim IOP cache storage Recover unknown load sourceRecover mirrored load source Recover from start compression failureWork with Dedicated Service Tools environment Work with active service tools Selecting Console Type Work with service tools user IDsWork with system devices Resource NameDevice ID Work with system valuesWork with alternate installation device Select DST console modeOptions on the DST Console Mode display Options on the Start a Service Tool display Start a service toolDump to media Main storage dump manager option allows you to Dedicated Service Tools DST Service Functions V5R2 Status Conditions Options and Function KeysStarting Condition Description WaitingStopping StoppedStart Trace Format and print trace Select the Work with communications traces optionExample Format Trace Data Display Record status Record timerRecord number Data lengthController name/number Perform automatic installation of the operating systemSave Licensed Internal Code Work with save storage and restore storageWork with remote service support Work with remote service support option allows you toActivating remote service support Allowing access for remote service supportWork with system partitions Work with system capacityWork with system security Dedicated Service Tools DST Service Functions V5R2 Hardware Service Manager Hardware Service Manager options Packaging hardware resources Paging environment Hardware service manager optionsExample Packaging Hardware Resources display Logical hardware resources Example Logical Hardware Resources display Locate resource by nameExample Locate Resource By Resource Name display Example Logical Hardware Resource display Failed and non-reporting resources No failed logical hardware resources were found Battery power unit information System Power Control Network SpcnExample Service Action Log Report display Work with service action logSRC field Option fieldStatus field Date and time fieldsDisplay label location work sheet Device concurrent maintenanceFrame serial number Frame IDPosition Device resource nameAction to be performed Time delay needed in minutesFrom packaging displays Change resource detailsExample Change Packaging Hardware Resource Detail display From logical displaysExample Change Logical Hardware Resource Detail display Concurrent maintenanceDB1 Create frame informationExample Select Packaging Model display Debug the resource Display associated resources Display addressCommunications IOA 2620-001 Display card gap information From Hardware Service Manager displayDisplay hardware contained within package Display failed resourcesDisplay non-reporting resources Display location informationDisplay resources associated with IOP CMB01 Display resource detailsActual type-model Resource nameDescription Type-modelLocation text Alternate service nodeAlternate service telephone Service providerShared by multiple systems Manufactured by IBMExample Hardware Resources That Require Attention display Display resources requiring attentionExample Hardware Resource Attention Message display Display resource statusFrom the Logical Hardware Resources display Display system bus resourcesService Functions V5R2 Example Logical Hardware Resources on System Bus display Display unresolved locations Display system informationFrom packaging and logical displays PrintRefresh the display Remove non-reporting resource informationReserve frame space Using High-Speed Link HSL specific optionsBCC02 Display detailThis display shows the details of an HSL I/O bridge resource Not operational Type-modelUnknown OperationalEnabling EnabledDisabled Not AvailableLink Speed Display system informationInternal ExternalExample Port Connection Information display Display port informationExample Logical Hardware Associated With HSL Loops display Resources associated with loopSPD02 Verify resourcesSymbols on the Hardware Service Manager displays Printing the System Configuration ListSymbol Description This ends the procedure Hardware Service Manager Verify Verification proceduresVerify optical storage unit Verify disketteVerify tape Communications test descriptions Verify communicationsService Functions V5R2 Product Activity Log Service Action Log SAL Product Activity Log PALUse the Product Activity Log option to Recovering from Product Activity Log errors while in DST Product Activity Log locationPaging environment Analyze log Options and function keysExample Select Analysis Report Options display Display or print by log IDWork with removable media lifetime statistics Change Product Activity Log sizesSymbol Explanation Action Display or print removable media session statisticsSort by ... function Example Log Summary by Resource Name Address information functionHexadecimal Product Activity Log data View description functionExample Hexadecimal Detail Report for Resource Example Hexadecimal Report for Resource Interpreting Product Activity Log reports Resource Type Model Serial number Volume IDSubsystem Possible Names Resource nameResource type, model, and location ClassData protection lost System reference code Multiple SRC entries Logical address formatUnit Address Value Unit Address Data Definition IPL source/state Sequence numberSecondary code Table IDSrid Hexadecimal offset Length in bytes DescriptionMore information from hexadecimal reports Device Formatting Log Example unformatted information Example Hexadecimal Report, Device Formatting Log Template Array Member Formatting Log Example unformatted information Configuration Formatting Log Example unformatted information Configuration Formatting Log Template Needvalidp N Array Addendum Log Template Setting the system date and time Service Reference ProceduresDetermining the dominant operating system System passwordSystem unique identifier Identifying the consoles when the system is operational Determining a primary or alternative console IntroductionPrimary console requirements Select the Associated packaging resources option Locating the system’s load source from the system consoleHistory file Continuously Powered Main Storage CPM Low-level debug and data collecting procedures IntroductionGetting started Function Description Range Following tableIntroduction Changing the address For PowerPC-based IOPs Setting the ww PositionSetting the yy Position Setting the zz PositionSetting the xx Position Setting the ww PositionLogical partitions Displaying data from function137 Determining the release level of a logical partition Locating a secondary partition’s consoleSelect Display partition information Yes No Select Hardware Service ManagerYes No ↓ This ends the procedure Locating a secondary partition’s load sourceYes No Closing related problems in other logical partitions Querying logical partition time and dateFinding the SRC history list for a secondary partition Accessing the panel functions of a logical partition Select Work with Partition StatusPress the function key for Include Reference Code Detail Selecting IPL source and mode for a secondary partition Options on the Work with Partition Status displaySelect the Work with system partitions options. option Example of Work with Partitions Status display = Power on 11 = Mode auto = Delayed power off= Mode normal 10 = Mode manualGuest partitions Determining if the system has guest partitions Determining the release level of a guest partitionDetermining the hosting partition of a guest partition Service Reference Procedures Determining the power controlling system of a tower Example Display HSL System Information display Service Functions V5R2 This ends the procedure Switching ownership of a tower’s switchable resources Example I/O Debug Function display Example Confirm Ownership Change display Switching the mode of a tower’s switchable resourcesExample Confirm Mode Change display This ends the procedure Values for IPL types, key modes, and speeds Control Panel FunctionsFunction code Function selected Disable CPM System status SRC trace Displays are F, S, SE, V=F, or V=S Function/data Action or descriptionMode combinations AN, BN, CN, DN, AM, BM, CM, DM Function/data Action or description Function / value Action or description Spcn SRC FormatsCancel Request System Power OnFunction / data Action or description Bulk Power On Fan Power OffBulk Power Off Fan Power OnTmmm cccc Service Functions V5R2 Function Subfunction Data Display Service Functions V5R2 Control Panel Functions Control panel functions Models 270, 8xx, SB2, SB3, Ways to access the control panel Models 270, 8xx, SB2, SB3, ISeries control panel without a keystick Customer control panel functions Models 270, 8xx, SB2, SB3, Function 01 on systems with a keystick Press Enter to select the IPL type and exit Current IPL type is displayed with a N S Function Action or description Support-directed procedure onlyFans Power supplies Operations diagram for functions A6 and A8This ends the procedure Customer Extended Panel Functions Models 270, 8xx, SB2, SB3 Extended control panel functions Models 270, 8xx, SB2, SB3Service Extended Panel Functions Models 270, 8xx, SB2, SB3 5700 Select Function 53 and press Enter to display Control Panel Functions Service Functions V5R2 SRC formats System Reference Code SRC InformationExample SRC record structure all models Models 270, 8xx, SB2, and SB3Function display Description ProblemWord 1 SRC general information Identifying SRCsWord 2 System status information Status indicatorsHex Digit IPL State Description IPL Type a IPL Type B IPL Type C IPL Type D System Reference Codes SRCsGeneral system and Unit Reference Code URC information System Reference Codes SRCsLmmm LmmmTttt Outboard failing unit type number for example PxxxRrrr LIC unit reference code URC LIC Unit Reference Code Groups Bbbb CcbbMmmm 4A-4F 20-27440x 441xIPL status SRCs Spcn informational concurrent maintenance SRCsC1xx 100C C100C1xx B1xx C200 12FF C100 D009C200 C200 11FFC200 51FF C200 43FFC3xx C200 71FFC200 81FF C200 82FFLIC is initializing the Load Source IOP messaging functions Initialize RM component process management Authority recovery is running C600 432B C600 432AC600 450A End of CPM IPL SRCsC600 4B57 C600 450CC600 4A57 C600 4A60C900 2A80 C900 29A0C900 29B0 C900 29C0C900 2AA1 C900 2A90C900 2A95 C900 2AA0General status SRCs D6xx D900D900 27C0 Service Functions V5R2 Methods to perform IPL Initial Program Load IPL InformationIPL type, mode, and speed options IPL speed recommendationsIPL sequence Alternate installation IPLService processor initialization What is initializedAbnormal ending Licensed Internal Code LIC initializationInitialization output Data descriptionsLog entries Status SRCs Service Functions V5R2 Licensed Internal Code Licensed Internal Code LIC introductionFixes and cumulative PTF packages Displaying Licensed Internal Code fixes Cumulative PTF packagesPSP listings Licensed programsOverview of Licensed Internal Code Install and Restore Code naming conventionsGroup Name Description Installing Licensed Internal Code Utility to install Licensed Internal CodeRestoring Licensed Internal Code Utility to restore Licensed Internal CodeAuthorized Program Analysis Report Apar 229 System Architecture and ConfigurationSystem power overview Power supply Battery power unitHardware information Spcn power components Primary nodeSecondary node Spcn addressing Spcn menu flowSystem Architecture and Configuration Unit Battery capacity testOpt FrameWrite Vital Product Data VPD option FaultDisplay Detail option Cable type for connector J16 Power sequence completeUepo switch Cable type for connector J15Battery present Next battery capacity test time Last battery capacity test dateLast battery capacity test time Next battery capacity test dateTest battery option High Speed Link System InterconnectResource names Multi-adapter bridgeName Description Example Manager on page 45 and , Product Activity Log onHardware configuration restrictions Wrap connector pin to pin Connector pin Signal destination High speed communications card and wrap connector wiringAdvanced PCI communications console cable Cryptographic processor card and wrap connector wiringSignal designation Wrap connector pin to pinTwo-port 232/ac dc Wrap connector pin to pin Connector pin Isdn wrap connector and connector pinTwo-port communications adapter cable Two-port communications adapter cable wiring Description Pin RJ-45 cable wrap connectorCommunications adapter remote power-on cable Wrap connector pin to24/X.21bis communications adapter cable EIA 232 advanced PCI communications cable Stage 1 V.24/X.21bis cable wrap connector wiring24/X.21bis cable wrap connector wiring Signal designation Wrap connector pin to pinEIA 232 advanced wrap connector wiring Signal destination Wrap connector pin to pinStage 1 EIA-232/X.21bis communications adapter cable EIA-232/X.21bis communications adapter cable EIA-232/X.21bis cable wrap connector wiringRlsd A, B 36/EIA 449 high speed communications adapter cableStage 1 V.35 cable wrap connector wiring Stage 1 V.35 communications adapter cableAdvanced PCI communications cable Advanced wrap connector wiring 35 advanced wrap connector wiring Cable wrap connector wiring Communications adapter cable35/High speed communications adapter cable 36/RS-449 advanced PCI communications cable DTR-A DSR-A, CD-A 36/RS-449 advanced cable wrap connector wiring21/High speed communications adapter cable Ethernet/IEEE 802.3 transceiver adapter cable and card wrap Token-ring communications adapter cable and card wrapFacsimile adapter cable wrap connector wiring Signal designation Wrap connector port a pin to port B pinDDI transceiver adapter cable and card wrap Unused PCI communications card wrap connector wiringInterface type OFF voltage level On voltage level Communications signal voltage levelsService Functions V5R2 Main storage dump introduction Working with Storage DumpsAutomatic main storage dump Performing a main storage dump to disk manual MSD Copying a main storage dump Work with current main storage dump Copy main storage dump to MSD copy Work with copies of main storage dumpsDisplay main storage dump Copy main storage dump to mediaMain storage dump status Terminating System Reference Code SRCMSD status Function performed MSD status Reporting the errorAdditional help Copying the IOP storage dump to removable media All Models IOP dump information in the Product Activity Log All Models Service Functions V5R2 DST in OS/400 full paging environment Appendix A. OS/400 Operating SystemSystem Service Tools SST Accessing system service toolsDST in OS/400 limited paging environment SST options Selecting SST from the problem handling optionEntering the Start System Service Tools Strsst command Start a service toolWork with diskette data recovery Work with disk unitsOptions Appendix A. OS/400 Example of Alter Diskette Data display Example of Display Diskette Data display How to use the Work with Diskette Data Recovery option Work with system security Function keys SSTWork with system partitions Work with system capacitySystem-detected problems Online problem analysis and resolution IntroductionMessages relating to hardware failures Problem logCustomer-detected problems Service support facility Displaying OS/400 PTFsOS/400 or LIC Apar information Task to be performed What to do Location of instructions ISeries Information Center, ProblemVarying configuration descriptions on and off OS/400 Command Function Commonly used OS/400 service commandsEndrmtspt Wrkhdwprd Work with System Value Wrksysval CommandService attributes Dspsrva or Chgsrva commands Commonly used service attributesCommonly used system values Chgsrva CRITMSGUSR*QSYSOPR Change Transmit Level Chgxmtlvl command Work with Hardware Products Wrkhdwprd Command Work with Hardware Products display appears Save the system configuration data to the file you created Change Description Label Locations display appears Location Change Description Label display appears Commonly used verify commands Verify commandsTest descriptions ProcedureService Functions V5R2 Appendix A. OS/400 External ring test Appendix A. OS/400 Service Functions V5R2 Appendix A. OS/400 Status Data Action Communications tests Wireless LAN adapter card indicatorsCommunications interface trace Test descriptionConcurrent LPDA-2 tests Service Functions V5R2 Appendix A. OS/400 Service Functions V5R2 321 Appendix B. NoticesIBM TrademarksAppendix B. Notices Service Functions V5R2 BAT. See basic assurance test Glossary of Terms and AbbreviationsCpi. See characters per inch EBCDIC. See extended binary-coded decimal interchange code IPL. See initial program load SCS. See SNA character string Type D IPL. See installation IPL AER IndexVfycmn Debug Normal 335 LIC SRCs See Misr PAR 339 See also URCs for Readers’ Comments We’d Like to Hear from You How satisfied are you that the information in this book isPlease tell us how we can improve this book Business Reply Mail Page SY44-5902-05