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IBM SY44-5902-05 manual This ends the procedure

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158Service Functions V5R2

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IBM SY44-5902-05 manual This ends the procedure

Contents

ERserver Page ERserver Sixth Edition August Contents Service Reference Initial Program Load IPL Information Appendix A. OS/400 Operating System TrademarksSafety and Environmental Notices ViiProduct Recycling and Disposal Battery Return ProgramEnvironmental Design Safety and Environmental Notices Service Functions V5R2 About Service Functions SY44-5902-03 Who should read this bookConventions and terminology used in this book Prerequisite and related informationHow to send your comments ISeries NavigatorDedicated Service Tools requirements Dedicated Service Tools DSTIntroduction Stand-alone paging non-paging System paging environmentsLimited paging Full paging Accessing Dedicated Service Tools Performing an IPL to DSTChanging a service tools user ID This ends the procedureResetting Qsecofr service tools user ID Performing an IPL to DST for secondary partitionsSelecting Function 21 while the system Is operational Performing an alternate IPL to DST type D IPL Function keys in DST DST options Exiting Dedicated Service ToolsPaging environment DST options IPL non-paging Limited Full Installing Licensed Internal Code Installing the operating systemPerform an IPL Work with Licensed Internal CodeLicensed Internal Code general information Options and function keysWork with disk units Options on the Work with Disk Units Display Paging environment Work with disk unit optionsPaging environment Work with disk unit options Paging environment Work with disk unit options Display disk configuration Add units to ASPsAdd units to ASPs and balance data Work with ASPs thresholdEnable remote load-source mirroring Disable remote load-source mirroringStart compression on non-configured disk units Display disk configuration statusRemove units from configuration Delete user ASPDelete ASP data Change ASP storage thresholdRestore disk unit data Start device parity protectionStop device parity protection Exclude unit in device parity protectionRecover disk configuration Disk unit problem recovery proceduresUpgrade load-source utility Replace disk unitRecover unknown load source Recover mirrored load sourceRecover from start compression failure Reclaim IOP cache storageWork with Dedicated Service Tools environment Work with active service tools Work with service tools user IDs Work with system devicesResource Name Selecting Console TypeWork with system values Device IDSelect DST console mode Work with alternate installation deviceOptions on the DST Console Mode display Start a service tool Options on the Start a Service Tool displayDump to media Main storage dump manager option allows you to Dedicated Service Tools DST Service Functions V5R2 Options and Function Keys Status ConditionsCondition Description Waiting StoppingStopped StartingStart Trace Select the Work with communications traces option Format and print traceExample Format Trace Data Display Record timer Record numberData length Record statusPerform automatic installation of the operating system Controller name/numberWork with save storage and restore storage Work with remote service supportWork with remote service support option allows you to Save Licensed Internal CodeAllowing access for remote service support Activating remote service supportWork with system capacity Work with system partitionsWork with system security Dedicated Service Tools DST Service Functions V5R2 Hardware Service Manager Hardware Service Manager options Paging environment Hardware service manager options Packaging hardware resourcesExample Packaging Hardware Resources display Logical hardware resources Locate resource by name Example Logical Hardware Resources displayExample Locate Resource By Resource Name display Example Logical Hardware Resource display Failed and non-reporting resources No failed logical hardware resources were found System Power Control Network Spcn Battery power unit informationWork with service action log Example Service Action Log Report displayOption field Status fieldDate and time fields SRC fieldDevice concurrent maintenance Display label location work sheetFrame ID PositionDevice resource name Frame serial numberTime delay needed in minutes Action to be performedChange resource details From packaging displaysFrom logical displays Example Change Packaging Hardware Resource Detail displayConcurrent maintenance Example Change Logical Hardware Resource Detail displayCreate frame information DB1Example Select Packaging Model display Debug the resource Display address Display associated resourcesCommunications IOA 2620-001 From Hardware Service Manager display Display card gap informationDisplay failed resources Display hardware contained within packageDisplay location information Display non-reporting resourcesDisplay resources associated with IOP Display resource details CMB01Resource name DescriptionType-model Actual type-modelAlternate service node Alternate service telephoneService provider Location textManufactured by IBM Shared by multiple systemsDisplay resources requiring attention Example Hardware Resources That Require Attention displayDisplay resource status Example Hardware Resource Attention Message displayDisplay system bus resources From the Logical Hardware Resources displayService Functions V5R2 Example Logical Hardware Resources on System Bus display Display system information Display unresolved locationsPrint Refresh the displayRemove non-reporting resource information From packaging and logical displaysUsing High-Speed Link HSL specific options Reserve frame spaceDisplay detail BCC02This display shows the details of an HSL I/O bridge resource Type-model UnknownOperational Not operationalEnabled DisabledNot Available EnablingDisplay system information InternalExternal Link SpeedDisplay port information Example Port Connection Information displayResources associated with loop Example Logical Hardware Associated With HSL Loops displayVerify resources SPD02Printing the System Configuration List Symbols on the Hardware Service Manager displaysSymbol Description This ends the procedure Verification procedures Hardware Service Manager VerifyVerify diskette Verify optical storage unitVerify tape Verify communications Communications test descriptionsService Functions V5R2 Product Activity Log Product Activity Log PAL Service Action Log SALUse the Product Activity Log option to Product Activity Log location Recovering from Product Activity Log errors while in DSTPaging environment Options and function keys Analyze logDisplay or print by log ID Example Select Analysis Report Options displayChange Product Activity Log sizes Work with removable media lifetime statisticsDisplay or print removable media session statistics Symbol Explanation ActionSort by ... function Address information function Example Log Summary by Resource NameView description function Hexadecimal Product Activity Log dataExample Hexadecimal Detail Report for Resource Example Hexadecimal Report for Resource Resource Type Model Serial number Volume ID Interpreting Product Activity Log reportsResource name Subsystem Possible NamesClass Resource type, model, and locationData protection lost System reference code Logical address format Multiple SRC entriesUnit Address Value Unit Address Data Definition Sequence number Secondary codeTable ID IPL source/stateHexadecimal offset Length in bytes Description SridMore information from hexadecimal reports Device Formatting Log Example unformatted information Example Hexadecimal Report, Device Formatting Log Template Array Member Formatting Log Example unformatted information Configuration Formatting Log Example unformatted information Configuration Formatting Log Template Needvalidp N Array Addendum Log Template Service Reference Procedures Setting the system date and timeSystem password Determining the dominant operating systemSystem unique identifier Determining a primary or alternative console Introduction Identifying the consoles when the system is operationalPrimary console requirements Locating the system’s load source from the system console Select the Associated packaging resources optionHistory file Low-level debug and data collecting procedures Introduction Continuously Powered Main Storage CPMGetting started Following table Function Description RangeIntroduction For PowerPC-based IOPs Setting the ww Position Setting the yy PositionSetting the zz Position Changing the addressSetting the ww Position Setting the xx PositionDisplaying data from function Logical partitions137 Locating a secondary partition’s console Determining the release level of a logical partitionSelect Display partition information Select Hardware Service Manager Yes No ↓ This ends the procedureLocating a secondary partition’s load source Yes NoYes No Querying logical partition time and date Closing related problems in other logical partitionsFinding the SRC history list for a secondary partition Select Work with Partition Status Accessing the panel functions of a logical partitionPress the function key for Include Reference Code Detail Options on the Work with Partition Status display Selecting IPL source and mode for a secondary partitionSelect the Work with system partitions options. option Example of Work with Partitions Status display = Power on = Delayed power off = Mode normal10 = Mode manual 11 = Mode autoGuest partitions Determining the release level of a guest partition Determining if the system has guest partitionsDetermining the hosting partition of a guest partition Service Reference Procedures Determining the power controlling system of a tower Example Display HSL System Information display Service Functions V5R2 This ends the procedure Switching ownership of a tower’s switchable resources Example I/O Debug Function display Switching the mode of a tower’s switchable resources Example Confirm Ownership Change displayExample Confirm Mode Change display This ends the procedure Control Panel Functions Values for IPL types, key modes, and speedsFunction code Function selected Disable CPM System status SRC trace Function/data Action or description Displays are F, S, SE, V=F, or V=SMode combinations AN, BN, CN, DN, AM, BM, CM, DM Function/data Action or description Spcn SRC Formats Function / value Action or descriptionSystem Power On Cancel RequestFunction / data Action or description Fan Power Off Bulk Power OffFan Power On Bulk Power OnTmmm cccc Service Functions V5R2 Function Subfunction Data Display Service Functions V5R2 Control Panel Functions Control panel functions Models 270, 8xx, SB2, SB3, Ways to access the control panel Models 270, 8xx, SB2, SB3, ISeries control panel without a keystick Customer control panel functions Models 270, 8xx, SB2, SB3, Function 01 on systems with a keystick Press Enter to select the IPL type and exit Current IPL type is displayed with a N S Support-directed procedure only Function Action or descriptionOperations diagram for functions A6 and A8 Fans Power suppliesThis ends the procedure Extended control panel functions Models 270, 8xx, SB2, SB3 Customer Extended Panel Functions Models 270, 8xx, SB2, SB3Service Extended Panel Functions Models 270, 8xx, SB2, SB3 5700 Select Function 53 and press Enter to display Control Panel Functions Service Functions V5R2 System Reference Code SRC Information SRC formatsModels 270, 8xx, SB2, and SB3 Example SRC record structure all modelsProblem Word 1 SRC general informationIdentifying SRCs Function display DescriptionStatus indicators Word 2 System status informationHex Digit IPL State Description System Reference Codes SRCs General system and Unit Reference Code URC informationSystem Reference Codes SRCs IPL Type a IPL Type B IPL Type C IPL Type DLmmm LmmmPxxx Tttt Outboard failing unit type number for exampleRrrr LIC unit reference code URC Bbbb Ccbb LIC Unit Reference Code GroupsMmmm 20-27 440x441x 4A-4FSpcn informational concurrent maintenance SRCs IPL status SRCsC100 C1xx 100CC1xx B1xx C100 D009 C200C200 11FF C200 12FFC200 43FF C200 51FFC200 71FF C200 81FFC200 82FF C3xxLIC is initializing the Load Source IOP messaging functions Initialize RM component process management Authority recovery is running C600 432A C600 432BEnd of CPM IPL SRCs C600 450AC600 450C C600 4A57C600 4A60 C600 4B57C900 29A0 C900 29B0C900 29C0 C900 2A80C900 2A90 C900 2A95C900 2AA0 C900 2AA1General status SRCs D900 D6xxD900 27C0 Service Functions V5R2 Initial Program Load IPL Information IPL type, mode, and speed optionsIPL speed recommendations Methods to perform IPLAlternate installation IPL Service processor initializationWhat is initialized IPL sequenceLicensed Internal Code LIC initialization Abnormal endingData descriptions Initialization outputLog entries Status SRCs Service Functions V5R2 Licensed Internal Code LIC introduction Licensed Internal CodeFixes and cumulative PTF packages Cumulative PTF packages PSP listingsLicensed programs Displaying Licensed Internal Code fixesCode naming conventions Overview of Licensed Internal Code Install and RestoreGroup Name Description Utility to install Licensed Internal Code Installing Licensed Internal CodeUtility to restore Licensed Internal Code Restoring Licensed Internal CodeAuthorized Program Analysis Report Apar System Architecture and Configuration 229Battery power unit System power overview Power supplyHardware information Primary node Spcn power componentsSecondary node Spcn menu flow Spcn addressingSystem Architecture and Configuration Battery capacity test OptFrame UnitFault Write Vital Product Data VPD optionDisplay Detail option Power sequence complete Uepo switchCable type for connector J15 Cable type for connector J16Battery present Last battery capacity test date Last battery capacity test timeNext battery capacity test date Next battery capacity test timeTest battery option System Interconnect High Speed LinkMulti-adapter bridge Resource namesManager on page 45 and , Product Activity Log on Name Description ExampleHardware configuration restrictions High speed communications card and wrap connector wiring Wrap connector pin to pin Connector pin Signal destinationCryptographic processor card and wrap connector wiring Signal designationWrap connector pin to pin Advanced PCI communications console cableTwo-port 232/ac dc Isdn wrap connector and connector pin Wrap connector pin to pin Connector pinTwo-port communications adapter cable Two-port communications adapter cable wiring RJ-45 cable wrap connector Communications adapter remote power-on cableWrap connector pin to Description Pin24/X.21bis communications adapter cable Stage 1 V.24/X.21bis cable wrap connector wiring 24/X.21bis cable wrap connector wiringSignal designation Wrap connector pin to pin EIA 232 advanced PCI communications cableSignal destination Wrap connector pin to pin EIA 232 advanced wrap connector wiringStage 1 EIA-232/X.21bis communications adapter cable EIA-232/X.21bis cable wrap connector wiring EIA-232/X.21bis communications adapter cable36/EIA 449 high speed communications adapter cable Rlsd A, BStage 1 V.35 communications adapter cable Stage 1 V.35 cable wrap connector wiringAdvanced PCI communications cable Advanced wrap connector wiring 35 advanced wrap connector wiring Communications adapter cable Cable wrap connector wiring35/High speed communications adapter cable 36/RS-449 advanced PCI communications cable 36/RS-449 advanced cable wrap connector wiring DTR-A DSR-A, CD-A21/High speed communications adapter cable Token-ring communications adapter cable and card wrap Ethernet/IEEE 802.3 transceiver adapter cable and card wrapSignal designation Wrap connector port a pin to port B pin Facsimile adapter cable wrap connector wiringDDI transceiver adapter cable and card wrap PCI communications card wrap connector wiring UnusedCommunications signal voltage levels Interface type OFF voltage level On voltage levelService Functions V5R2 Working with Storage Dumps Main storage dump introductionAutomatic main storage dump Performing a main storage dump to disk manual MSD Copying a main storage dump Work with current main storage dump Work with copies of main storage dumps Display main storage dumpCopy main storage dump to media Copy main storage dump to MSD copyTerminating System Reference Code SRC Main storage dump statusMSD status Function performed Reporting the error MSD statusAdditional help Copying the IOP storage dump to removable media All Models IOP dump information in the Product Activity Log All Models Service Functions V5R2 Appendix A. OS/400 Operating System DST in OS/400 full paging environmentAccessing system service tools System Service Tools SSTDST in OS/400 limited paging environment Selecting SST from the problem handling option Entering the Start System Service Tools Strsst commandStart a service tool SST optionsWork with disk units Work with diskette data recoveryOptions Appendix A. OS/400 Example of Alter Diskette Data display Example of Display Diskette Data display How to use the Work with Diskette Data Recovery option Function keys SST Work with system partitionsWork with system capacity Work with system securityOnline problem analysis and resolution Introduction System-detected problemsProblem log Messages relating to hardware failuresCustomer-detected problems Displaying OS/400 PTFs Service support facilityOS/400 or LIC Apar information ISeries Information Center, Problem Task to be performed What to do Location of instructionsVarying configuration descriptions on and off Commonly used OS/400 service commands OS/400 Command FunctionEndrmtspt Work with System Value Wrksysval Command WrkhdwprdCommonly used service attributes Service attributes Dspsrva or Chgsrva commandsCommonly used system values Chgsrva CRITMSGUSR*QSYSOPR Change Transmit Level Chgxmtlvl command Work with Hardware Products Wrkhdwprd Command Work with Hardware Products display appears Save the system configuration data to the file you created Change Description Label Locations display appears Location Change Description Label display appears Verify commands Commonly used verify commandsProcedure Test descriptionsService Functions V5R2 Appendix A. OS/400 External ring test Appendix A. OS/400 Service Functions V5R2 Appendix A. OS/400 Communications tests Wireless LAN adapter card indicators Communications interface traceTest description Status Data ActionConcurrent LPDA-2 tests Service Functions V5R2 Appendix A. OS/400 Service Functions V5R2 Appendix B. Notices 321Trademarks IBMAppendix B. Notices Service Functions V5R2 Glossary of Terms and Abbreviations BAT. See basic assurance testCpi. See characters per inch EBCDIC. See extended binary-coded decimal interchange code IPL. See initial program load SCS. See SNA character string Type D IPL. See installation IPL Index AERVfycmn Debug Normal 335 LIC SRCs See Misr PAR 339 See also URCs for How satisfied are you that the information in this book is Readers’ Comments We’d Like to Hear from YouPlease tell us how we can improve this book Business Reply Mail Page SY44-5902-05