Appendix A. OS/400 Operating System, Trademarks | IBM SY44-5902-05

Determining whether main storage dump data
was written to disk	.	276
Reporting the error	.	276
Additional help	.	277
Performing an IOP storage dump to disk (Models
150, 170, 250, 4xx, 50x, 51x, 530, 53S, 6xx, 7xx, SB1,
S20, S30, and S40)	.	277
Performing a service processor storage dump
(Models 270, 8xx, SB2, SB3, and 890) . . . .	. 277
Copying the IOP storage dump to removable
media (All Models)	.	278
Copying the service processor storage dump to
removable media (Models 270, 8xx, SB2, SB3, and

890). . . . . . . . . . . . . . . . 278 Performing an IOP dump using hardware service

manager (All Models)	.	279
IOP dump information in the Product Activity Log
(All Models)	.	279

Appendix A. OS/400 Operating System 281

DST in OS/400 full paging environment . . . . 281 DST in OS/400 limited paging environment . . . 282 System Service Tools (SST) . . . . . . . . . 282 Accessing system service tools. . . . . . . 282 SST options . . . . . . . . . . . . . 283 Function keys (SST) . . . . . . . . . . 289 Online problem analysis and resolution . . . . 290 Introduction . . . . . . . . . . . . . 290 System-detected problems . . . . . . . . 290 Customer-detected problems . . . . . . . 292

Service support facility	.	.	293
Displaying OS/400 PTFs	.	.	293
OS/400 or LIC APAR information . . . .	.	. 293
How to reset an I/O processor card while the
system is up and running	.	.	295
Varying configuration descriptions on and off	.	. 295
Commonly used OS/400 service commands .	.	. 296

Work with System Value (WRKSYSVAL)

Command . . . . . . . . . . . . . 298 Service attributes (DSPSRVA or CHGSRVA) commands . . . . . . . . . . . . . 299 Change Transmit Level (CHGXMTLVL)

command . . . . . . . . . . . . . 301 Work with Hardware Products (WRKHDWPRD) Command . . . . . . . . . . . . . 302

Verify commands	.	.	308
Commonly used verify commands . . .	.	. 308
Verify communications	.	.	308
Communications tests	.	.	316
Wireless LAN adapter card indicators . .	.	. 316
Communications interface trace . . . .	.	. 316
Concurrent LPDA-2 tests	.	.	317

Appendix B. Notices	.	321
Trademarks . . . . . . . . . . . . . . 322
Glossary of Terms and Abbreviations		325
Index	.	331

viService Functions V5R2

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IBM SY44-5902-05 manual Appendix A. OS/400 Operating System, Trademarks

Contents

ERserver Page ERserver Sixth Edition August Contents Service Reference Initial Program Load IPL Information Appendix A. OS/400 Operating System Trademarks Safety and Environmental Notices Vii Environmental Design Battery Return ProgramProduct Recycling and Disposal Safety and Environmental Notices Service Functions V5R2 About Service Functions SY44-5902-03 Who should read this bookConventions and terminology used in this book Prerequisite and related information How to send your comments ISeries Navigator Introduction Dedicated Service Tools DSTDedicated Service Tools requirements Limited paging System paging environmentsStand-alone paging non-paging Full paging Accessing Dedicated Service Tools Performing an IPL to DST Changing a service tools user ID This ends the procedure Resetting Qsecofr service tools user ID Performing an IPL to DST for secondary partitions Selecting Function 21 while the system Is operational Performing an alternate IPL to DST type D IPL Function keys in DST Paging environment DST options IPL non-paging Limited Full Exiting Dedicated Service ToolsDST options Installing Licensed Internal Code Installing the operating systemPerform an IPL Work with Licensed Internal Code Licensed Internal Code general information Options and function keys Work with disk units Options on the Work with Disk Units Display Paging environment Work with disk unit options Paging environment Work with disk unit options Paging environment Work with disk unit options Display disk configuration Add units to ASPsAdd units to ASPs and balance data Work with ASPs threshold Enable remote load-source mirroring Disable remote load-source mirroringStart compression on non-configured disk units Display disk configuration status Remove units from configuration Delete user ASPDelete ASP data Change ASP storage threshold Restore disk unit data Start device parity protectionStop device parity protection Exclude unit in device parity protection Recover disk configuration Disk unit problem recovery proceduresUpgrade load-source utility Replace disk unit Recover unknown load source Recover mirrored load sourceRecover from start compression failure Reclaim IOP cache storage Work with Dedicated Service Tools environment Work with active service tools Work with service tools user IDs Work with system devicesResource Name Selecting Console Type Work with system values Device ID Options on the DST Console Mode display Work with alternate installation deviceSelect DST console mode Start a service tool Options on the Start a Service Tool display Dump to media Main storage dump manager option allows you to Dedicated Service Tools DST Service Functions V5R2 Options and Function Keys Status Conditions Condition Description Waiting StoppingStopped Starting Start Trace Select the Work with communications traces option Format and print trace Example Format Trace Data Display Record timer Record numberData length Record status Perform automatic installation of the operating system Controller name/number Work with save storage and restore storage Work with remote service supportWork with remote service support option allows you to Save Licensed Internal Code Allowing access for remote service support Activating remote service support Work with system security Work with system partitionsWork with system capacity Dedicated Service Tools DST Service Functions V5R2 Hardware Service Manager Hardware Service Manager options Paging environment Hardware service manager options Packaging hardware resources Example Packaging Hardware Resources display Logical hardware resources Locate resource by name Example Logical Hardware Resources display Example Locate Resource By Resource Name display Example Logical Hardware Resource display Failed and non-reporting resources No failed logical hardware resources were found System Power Control Network Spcn Battery power unit information Work with service action log Example Service Action Log Report display Option field Status fieldDate and time fields SRC field Device concurrent maintenance Display label location work sheet Frame ID PositionDevice resource name Frame serial number Time delay needed in minutes Action to be performed Change resource details From packaging displays From logical displays Example Change Packaging Hardware Resource Detail display Concurrent maintenance Example Change Logical Hardware Resource Detail display Create frame information DB1 Example Select Packaging Model display Debug the resource Display address Display associated resources Communications IOA 2620-001 From Hardware Service Manager display Display card gap information Display failed resources Display hardware contained within package Display location information Display non-reporting resources Display resources associated with IOP Display resource details CMB01 Resource name DescriptionType-model Actual type-model Alternate service node Alternate service telephoneService provider Location text Manufactured by IBM Shared by multiple systems Display resources requiring attention Example Hardware Resources That Require Attention display Display resource status Example Hardware Resource Attention Message display Display system bus resources From the Logical Hardware Resources display Service Functions V5R2 Example Logical Hardware Resources on System Bus display Display system information Display unresolved locations Print Refresh the displayRemove non-reporting resource information From packaging and logical displays Using High-Speed Link HSL specific options Reserve frame space Display detail BCC02 This display shows the details of an HSL I/O bridge resource Type-model UnknownOperational Not operational Enabled DisabledNot Available Enabling Display system information InternalExternal Link Speed Display port information Example Port Connection Information display Resources associated with loop Example Logical Hardware Associated With HSL Loops display Verify resources SPD02 Symbol Description Symbols on the Hardware Service Manager displaysPrinting the System Configuration List This ends the procedure Verification procedures Hardware Service Manager Verify Verify tape Verify optical storage unitVerify diskette Verify communications Communications test descriptions Service Functions V5R2 Product Activity Log Use the Product Activity Log option to Service Action Log SALProduct Activity Log PAL Paging environment Recovering from Product Activity Log errors while in DSTProduct Activity Log location Options and function keys Analyze log Display or print by log ID Example Select Analysis Report Options display Change Product Activity Log sizes Work with removable media lifetime statistics Sort by ... function Symbol Explanation ActionDisplay or print removable media session statistics Address information function Example Log Summary by Resource Name View description function Hexadecimal Product Activity Log data Example Hexadecimal Detail Report for Resource Example Hexadecimal Report for Resource Resource Type Model Serial number Volume ID Interpreting Product Activity Log reports Resource name Subsystem Possible Names Data protection lost Resource type, model, and locationClass System reference code Unit Address Value Unit Address Data Definition Multiple SRC entriesLogical address format Sequence number Secondary codeTable ID IPL source/state Hexadecimal offset Length in bytes Description Srid More information from hexadecimal reports Device Formatting Log Example unformatted information Example Hexadecimal Report, Device Formatting Log Template Array Member Formatting Log Example unformatted information Configuration Formatting Log Example unformatted information Configuration Formatting Log Template Needvalidp N Array Addendum Log Template Service Reference Procedures Setting the system date and time System password Determining the dominant operating system System unique identifier Primary console requirements Identifying the consoles when the system is operationalDetermining a primary or alternative console Introduction Locating the system’s load source from the system console Select the Associated packaging resources option History file Getting started Continuously Powered Main Storage CPMLow-level debug and data collecting procedures Introduction Following table Function Description Range Introduction For PowerPC-based IOPs Setting the ww Position Setting the yy PositionSetting the zz Position Changing the address Setting the ww Position Setting the xx Position Displaying data from function Logical partitions 137 Select Display partition information Determining the release level of a logical partitionLocating a secondary partition’s console Select Hardware Service Manager Yes No ↓ This ends the procedureLocating a secondary partition’s load source Yes No Yes No Finding the SRC history list for a secondary partition Closing related problems in other logical partitionsQuerying logical partition time and date Press the function key for Include Reference Code Detail Accessing the panel functions of a logical partitionSelect Work with Partition Status Select the Work with system partitions options. option Selecting IPL source and mode for a secondary partitionOptions on the Work with Partition Status display Example of Work with Partitions Status display = Power on = Delayed power off = Mode normal10 = Mode manual 11 = Mode auto Guest partitions Determining the hosting partition of a guest partition Determining if the system has guest partitionsDetermining the release level of a guest partition Service Reference Procedures Determining the power controlling system of a tower Example Display HSL System Information display Service Functions V5R2 This ends the procedure Switching ownership of a tower’s switchable resources Example I/O Debug Function display Switching the mode of a tower’s switchable resources Example Confirm Ownership Change display Example Confirm Mode Change display This ends the procedure Control Panel Functions Values for IPL types, key modes, and speeds Function code Function selected Disable CPM System status SRC trace Function/data Action or description Displays are F, S, SE, V=F, or V=S Mode combinations AN, BN, CN, DN, AM, BM, CM, DM Function/data Action or description Spcn SRC Formats Function / value Action or description Function / data Action or description Cancel RequestSystem Power On Fan Power Off Bulk Power OffFan Power On Bulk Power On Tmmm cccc Service Functions V5R2 Function Subfunction Data Display Service Functions V5R2 Control Panel Functions Control panel functions Models 270, 8xx, SB2, SB3, Ways to access the control panel Models 270, 8xx, SB2, SB3, ISeries control panel without a keystick Customer control panel functions Models 270, 8xx, SB2, SB3, Function 01 on systems with a keystick Press Enter to select the IPL type and exit Current IPL type is displayed with a N S Support-directed procedure only Function Action or description Operations diagram for functions A6 and A8 Fans Power supplies This ends the procedure Extended control panel functions Models 270, 8xx, SB2, SB3 Customer Extended Panel Functions Models 270, 8xx, SB2, SB3 Service Extended Panel Functions Models 270, 8xx, SB2, SB3 5700 Select Function 53 and press Enter to display Control Panel Functions Service Functions V5R2 System Reference Code SRC Information SRC formats Models 270, 8xx, SB2, and SB3 Example SRC record structure all models Problem Word 1 SRC general informationIdentifying SRCs Function display Description Status indicators Word 2 System status information Hex Digit IPL State Description System Reference Codes SRCs General system and Unit Reference Code URC informationSystem Reference Codes SRCs IPL Type a IPL Type B IPL Type C IPL Type D Lmmm Lmmm Rrrr LIC unit reference code URC Tttt Outboard failing unit type number for examplePxxx Mmmm LIC Unit Reference Code GroupsBbbb Ccbb 20-27 440x441x 4A-4F Spcn informational concurrent maintenance SRCs IPL status SRCs C1xx B1xx C1xx 100CC100 C100 D009 C200C200 11FF C200 12FF C200 43FF C200 51FF C200 71FF C200 81FFC200 82FF C3xx LIC is initializing the Load Source IOP messaging functions Initialize RM component process management Authority recovery is running C600 432A C600 432B End of CPM IPL SRCs C600 450A C600 450C C600 4A57C600 4A60 C600 4B57 C900 29A0 C900 29B0C900 29C0 C900 2A80 C900 2A90 C900 2A95C900 2AA0 C900 2AA1 General status SRCs D900 27C0 D6xxD900 Service Functions V5R2 Initial Program Load IPL Information IPL type, mode, and speed optionsIPL speed recommendations Methods to perform IPL Alternate installation IPL Service processor initializationWhat is initialized IPL sequence Licensed Internal Code LIC initialization Abnormal ending Log entries Initialization outputData descriptions Status SRCs Service Functions V5R2 Fixes and cumulative PTF packages Licensed Internal CodeLicensed Internal Code LIC introduction Cumulative PTF packages PSP listingsLicensed programs Displaying Licensed Internal Code fixes Group Name Description Overview of Licensed Internal Code Install and RestoreCode naming conventions Utility to install Licensed Internal Code Installing Licensed Internal Code Utility to restore Licensed Internal Code Restoring Licensed Internal Code Authorized Program Analysis Report Apar System Architecture and Configuration 229 Hardware information System power overview Power supplyBattery power unit Secondary node Spcn power componentsPrimary node Spcn menu flow Spcn addressing System Architecture and Configuration Battery capacity test OptFrame Unit Fault Write Vital Product Data VPD option Display Detail option Power sequence complete Uepo switchCable type for connector J15 Cable type for connector J16 Battery present Last battery capacity test date Last battery capacity test timeNext battery capacity test date Next battery capacity test time Test battery option System Interconnect High Speed Link Multi-adapter bridge Resource names Manager on page 45 and , Product Activity Log on Name Description Example Hardware configuration restrictions High speed communications card and wrap connector wiring Wrap connector pin to pin Connector pin Signal destination Cryptographic processor card and wrap connector wiring Signal designationWrap connector pin to pin Advanced PCI communications console cable Two-port 232/ac dc Isdn wrap connector and connector pin Wrap connector pin to pin Connector pin Two-port communications adapter cable Two-port communications adapter cable wiring RJ-45 cable wrap connector Communications adapter remote power-on cableWrap connector pin to Description Pin 24/X.21bis communications adapter cable Stage 1 V.24/X.21bis cable wrap connector wiring 24/X.21bis cable wrap connector wiringSignal designation Wrap connector pin to pin EIA 232 advanced PCI communications cable Stage 1 EIA-232/X.21bis communications adapter cable EIA 232 advanced wrap connector wiringSignal destination Wrap connector pin to pin EIA-232/X.21bis cable wrap connector wiring EIA-232/X.21bis communications adapter cable 36/EIA 449 high speed communications adapter cable Rlsd A, B Advanced PCI communications cable Stage 1 V.35 cable wrap connector wiringStage 1 V.35 communications adapter cable Advanced wrap connector wiring 35 advanced wrap connector wiring 35/High speed communications adapter cable Cable wrap connector wiringCommunications adapter cable 36/RS-449 advanced PCI communications cable 36/RS-449 advanced cable wrap connector wiring DTR-A DSR-A, CD-A 21/High speed communications adapter cable Token-ring communications adapter cable and card wrap Ethernet/IEEE 802.3 transceiver adapter cable and card wrap DDI transceiver adapter cable and card wrap Facsimile adapter cable wrap connector wiringSignal designation Wrap connector port a pin to port B pin PCI communications card wrap connector wiring Unused Communications signal voltage levels Interface type OFF voltage level On voltage level Service Functions V5R2 Working with Storage Dumps Main storage dump introduction Automatic main storage dump Performing a main storage dump to disk manual MSD Copying a main storage dump Work with current main storage dump Work with copies of main storage dumps Display main storage dumpCopy main storage dump to media Copy main storage dump to MSD copy MSD status Function performed Main storage dump statusTerminating System Reference Code SRC Reporting the error MSD status Additional help Copying the IOP storage dump to removable media All Models IOP dump information in the Product Activity Log All Models Service Functions V5R2 Appendix A. OS/400 Operating System DST in OS/400 full paging environment DST in OS/400 limited paging environment System Service Tools SSTAccessing system service tools Selecting SST from the problem handling option Entering the Start System Service Tools Strsst commandStart a service tool SST options Options Work with diskette data recoveryWork with disk units Appendix A. OS/400 Example of Alter Diskette Data display Example of Display Diskette Data display How to use the Work with Diskette Data Recovery option Function keys SST Work with system partitionsWork with system capacity Work with system security Online problem analysis and resolution Introduction System-detected problems Problem log Messages relating to hardware failures Customer-detected problems OS/400 or LIC Apar information Service support facilityDisplaying OS/400 PTFs ISeries Information Center, Problem Task to be performed What to do Location of instructions Varying configuration descriptions on and off Commonly used OS/400 service commands OS/400 Command Function Endrmtspt Work with System Value Wrksysval Command Wrkhdwprd Commonly used system values Service attributes Dspsrva or Chgsrva commandsCommonly used service attributes Chgsrva CRITMSGUSR*QSYSOPR Change Transmit Level Chgxmtlvl command Work with Hardware Products Wrkhdwprd Command Work with Hardware Products display appears Save the system configuration data to the file you created Change Description Label Locations display appears Location Change Description Label display appears Verify commands Commonly used verify commands Procedure Test descriptions Service Functions V5R2 Appendix A. OS/400 External ring test Appendix A. OS/400 Service Functions V5R2 Appendix A. OS/400 Communications tests Wireless LAN adapter card indicators Communications interface traceTest description Status Data Action Concurrent LPDA-2 tests Service Functions V5R2 Appendix A. OS/400 Service Functions V5R2 Appendix B. Notices 321 Trademarks IBM Appendix B. Notices Service Functions V5R2 Glossary of Terms and Abbreviations BAT. See basic assurance test Cpi. See characters per inch EBCDIC. See extended binary-coded decimal interchange code IPL. See initial program load SCS. See SNA character string Type D IPL. See installation IPL Index AER Vfycmn Debug Normal 335 LIC SRCs See Misr PAR 339 See also URCs for Please tell us how we can improve this book Readers’ Comments We’d Like to Hear from YouHow satisfied are you that the information in this book is Business Reply Mail Page SY44-5902-05