IBM SY44-5902-05 Performing a main storage dump to disk manual MSD

Main Storage Dump Occurred

S/N 10 xxxx

The system has failed. Report the following information to your IBM service representative.

SRC word 1 . . . . . . : B6005121

SRC word 2 . . . . . . : 08B0005D

SRC word 3 . . . . . . : 00000000

SRC word 4 . . . . . . : 00000000

SRC word 5 . . . . . . : 00000000

SRC word 6 . . . . . . : 00000000

SRC word 7 . . . . . . : 00000000

SRC word 8 . . . . . . : 00000000

SRC word 9 . . . . . . : 00000000

Type/Model/Feature . . : 9406 0820 23BB

Warning: The Main Storage Dump (MSD) must be copied for service. Failure to copy the Main Storage Dump will limit

the ability to diagnose the failure.

Press Enter to copy the MSD for service or view the MSD.

F3=Exit F12=Cancel

Figure 81. Example MSDM SRC display that appears on the console when an MSD occurs.

Attention! Unless the current MSD is copied to removable media or the MSD library, the dump data in main storage will be lost when the system performs an IPL at the end of the dump process. To copy the MSD, press the Enter key. When the Main Storage Dump Manager display appears, go to “Copying a main storage dump” on page 272.

If you select F3/F12 to exit Main Storage Dump Manager without copying the

MSD, the following message appears:

Main storage dump has not been copied for service.

Selecting F3/F12 a second time ends the main storage dump manager function, and the system performs an IPL again.

Performing a main storage dump to disk (manual MSD)

To start a main storage dump, perform the following procedure:

1.Attention: Ask the customer to verify that no interactive jobs are running.

a.Make sure the console is powered on.

b.Note the current IPL mode. This will need to be restored when done with the dump process.

c.Select Manual IPL mode.

d.Use the Increment (↑) or Decrement (↓) button to display Function 22 (main storage dump).

If you are running on a secondary partition, you need to request a dump from the logical partitions service tool.

Note: Prior to pressing function 22, check to see whether function 34 is available in the panel (see “Function 34–Retry MSD or CPM IPL” on page 170). If it is available, then the system is attempting to run a

Chapter 10. Working with Storage Dumps 271