HOW TO ORDER ACCESSORIESAND REPLACEMENT PARTS

ENGLISH

To order accessories or replacement parts for your Stand Mixer in the 50 United States, District of Columbia, and Puerto Rico,

call toll-free 1-800-541-6390 Monday through Friday,

8 a.m. to 8 p.m. (Eastern Time), or Saturday, 10 a.m. to 5 p.m.

Or write to:

Customer Satisfaction Center KitchenAid Portable Appliances P.O. Box 218

St. Joseph, MI 49085- 0218

To order accessories or replacement parts for your Stand Mixer in Canada, call toll-free 1- 800-807- 6777.

Or write to:

Customer Interaction Centre KitchenAid Canada

1901 Minnesota Court Mississauga, ON L5N 3A7

To order accessories or replacement parts for your Stand Mixer in Mexico, call toll-free

01- 800- 024-17-17 (JV Distribuciones) Or

01-800 - 902-31- 00 (Industrias Birtman)

TROUBLESHOOTING PROBLEMS

Please read the following before calling your service center.

1.The Stand Mixer may warm up during use. Under heavy loads with extended mixing time periods, you may not be able to comfortably touch the top of the Stand Mixer. This is normal.

2.The Stand Mixer may emit a pungent odor, especially when new. This is common with electric motors.

3.If the Flat Beater hits the bowl, stop the Stand Mixer. See “Beater to Bowl Clearance,” page 14.

Keep a copy of the sales receipt showing the date of purchase. Proof of purchase will assure you of in-warranty service.

If your Stand Mixer should malfunction or fail to operate, please check the following:

–Is the Stand Mixer plugged in?

–Is the fuse in the circuit to the Stand Mixer in working order? If you have a circuit breaker box, be sure the circuit is closed.

–Turn the Stand Mixer off for 10-15 seconds, then turn it back on. If the mixer still does not start, allow it to cool for 30 minutes before turning it

back on.

If the problem cannot be fixed with the steps provided in this section, then contact KitchenAid or an Authorized Service Center:

USA/Puerto Rico: 1-800-541-6390

Canada: 1-800-807-6777

Mexico: 01-800-024-17-17 (JV Distribuciones) Or

01-800-902-31-00 (Industrias Birtman)

See the KitchenAid Warranty and Service section on page 6 for additional details. Do not return the Stand Mixer to the retailer – they do not provide service.

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