
10
Troubleshooting
Symptom | Possible Cause | Remedy |
The edge of the copy is dirty. | Either the document pad or | Clean the document pad or |
| the document transfer belt is | the document transfer belt |
| dirty. | with a soft cloth dampened |
|
| with mild detergent. Refer to |
|
| p. |
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| The selected copy paper size | Select a copy paper size that |
| is larger than the document | is the same as the size of the |
| (with Zoom set to “× 1.000”). | document. Refer to p. |
|
| Otherwise, set Zoom to “Auto |
|
| Size” to enlarge the copy to |
|
| the selected paper size. |
|
| Refer to p. |
|
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|
| The orientation of the | Select a copy paper size that |
| document is different from | is the same as the size of the |
| the orientation of the copy | document. Otherwise, select |
| (with Zoom set to “× 1.000”). | a copy orientation that is the |
|
| same as the orientation of |
|
| the document. |
|
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|
| The copy was reduced to a | Select a zoom ratio that |
| size smaller than the copy | adjusts the document size to |
| paper (a Custom Zoom | the selected paper size. |
| setting was selected). | Refer to p. |
|
| set Zoom to “Auto Size” to |
|
| reduce the copy to the |
|
| selected paper size. Refer to |
|
| p. |
|
|
|
The image is not aligned | The document is not | Correctly position the |
properly on the paper. | positioned correctly. | document against the |
|
| document width scale. Refer |
|
| to p. |
|
| document into the duplexing |
|
| document feeder, and then |
|
| slide the document guides |
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| against it. Refer to p. |
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|
|
| The document is not | Open the duplexing |
| positioned correctly in the | document feeder, and |
| duplexing document feeder. | correctly position the |
|
| document against the |
|
| document width scale. Refer |
|
| to p. |
|
|
|
| The original glass is dirty | Wipe the glass with a soft dry |
| (while using the duplexing | cloth. Refer to p. |
| document feeder). |
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| The document guides are not | Slide the document guides |
| positioned along the edges | against the edges of the |
| of the paper. | paper. |
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| Curled paper was loaded into | Flatten the paper before |
| the paper drawer. | loading it. |
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