Line 6 TonePort KB37 Light is off on Line 6 hardware, Line 6 hardware does not power up, No sound

Models: TonePort DI TonePort UX8 GX UX1 UX2 TonePort KB37

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Line 6 POD Farm 1.01 – Troubleshooting

Hardware Volume - The Volume or Output knob on your Line 6 hardware determines the overall volume of everything you hear coming out the analog Outs/Main outs. Be sure it is turned up sufficiently to get a usable output. Note that this also affects the Headphone level on some Line 6 units, while others offer a separate Headphone volume knob.

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Light is off on Line 6 hardware

If the light or front panel meters on your POD Studio, GuitarPort or TonePort hardware does not light up, it means that the is not receiving power from the USB connection. (TonePort UX8 includes a Power switch, so you of course should be sure to turn it on!) See USB Errors.

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Line 6 hardware does not power up

The light on top or front panel meters of the POD Studio, TonePort and GuitarPort hardware comes on to show that it is receiving power and when the driver is correctly initialized and ready to go. These units’ lights should come on solidly whenever connected via USB to your computer successfully. If it does not, or if the indicator light is red rather than green, or if the front panel lights are blinking, see the discussion of USB Errors.

Multiple computers: Using POD Farm on more than one computer

You can install and use POD Farm with more than one computer if you like. You may need to first Authorize your Line 6 device on the new computer the first time you go to use POD Farm Plug-In or to run in Standalone operation. It’s a simple process really - Just connect your Line 6 hardware to the computer you’d like to use and run Line 6 Monkey - please check the Start Here chapter for info. You won’t be able to access any POD Farm features without your Line 6 hardware connected. If you’ve purchased POD Farm Plug-In for iLok, then once your license is downloaded to your iLok USB key you can run POD Farm Plug-In on any computer as long as you have the iLok key connected - no Line 6 USB audio interface is required with the iLok license.

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No sound

There are a number of things that could be wrong here. Let’s start with the simple stuff, and work our way through the possibilities for the Line 6 hardware:

Line 6 hardware output volume – Be sure the knob on the your device is turned up, that it is connected properly to your headphones, speakers or audio system, that the power is on for your speakers or audio system, and that their volume(s) are turned up. Try playing something else through the speakers, audio system or headphones to make sure they’re working. Try switching audio cables too since they sometimes can be the problem. If you are running POD Farm in Standalone operation, be sure the POD Farm Source Select input menu for each Tone path is correctly set to the input(s) you are plugged into.

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Line 6 TonePort KB37, TonePort UX8, GX, UX1, UX2 Light is off on Line 6 hardware, Line 6 hardware does not power up, No sound