NEC NDA-30103-004 manual BASQueueDB.mdb file, and

Error Messages			OpenWorX Business Attendant System User Guide
	Table 6-6 Business Attendant Client Error Messages
	Message		Cause	Action
	Database error:	•	Database error	Note the error code, try the
				action again, and contact
				support if you receive the
				error.
	Destination number was forwarded	•	The destination phone had	Change the destination’s
	unanswered back to us. Canceling transfer!		forwarded calls sent to the	forwarding to the desired
			Operator.	location or send the current
				call to the destination’s voice
				mail.
	Dialed number was either forwarded back to	•	The destination phone had	Verify that the destination’s
	attendant or it was a monitored number.		forwarded calls sent to the	phone number is valid. If the
			Operator.	number is valid, change the
		•	The destination phone is a	destination’s forwarding to
				the desired location.
			monitored number.
	Error connecting to NEC Application Server	•	The Business Attendant	Verify that the Business
			Server machine name is	Attendant System Client
			invalid.	installation was successful.
	Error: BAS Server compact and repair routine	•	A Client was logged in when	Report the error to the
	resulted in an error. Continue with call		the Server was scheduled to	Administrator. The
	processing but report unusual behavior to an		run the compact and repair	Administrator should
	administrator immediately.		routine on the	consult log for error codes
			BASQueueDB.mdb file, and	and try to reschedule the
			an error occurred.	compact and repair routine
				to non-business hours, if
				possible, to cut down on the
				chances of a locked
				Database.
	Error: Failed to read Server name.	•	Failed to read the registry on	Verify that the Business
			the Server machine.	Attendant System Client
				installation was successful.
	Failed to login to the Business Attendant	•	The security device will only	Verify the purchase
	System Server. The number of allowable users		allow a certain number of	agreement for the number of
	was exceeded.		Clients to log in to the system.	Clients allowed.
	Hold request failed. Please try again.	•	Call processing error	Try again and check the
				OAI.log file on the
				OpenWorX Server for
				detailed error information.
	New password cannot be blank	•	The user left the Password	Blank passwords are not
			field blank when changing an	allowed. Enter a password.
			existing password or entering
			a new password.
	Old password is incorrect.	•	The user entered an incorrect	Re-enter the old password.
			password while attempting to
			change the password.

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