NEC NDA-30103-004 manual Configuring Automatic Greetings, Configuring Time-DependentGreetings

OpenWorX Business Attendant System User Guide Using the Wave File Recording Features

Configuring Automatic Greetings

Use the following steps to enable the Business Attendant System to play a greeting automatically.

1.From the Business Attendant Client Options dialog box (Figure 4-1 on page 52), select the Wave Files tab (Figure 6-1 on page 78).

2.Select the Automatically play greeting check box.

3.Click OK to save this parameter and exit the Business Attendant Client Options dialog box.

Configuring Time-Dependent Greetings

The Business Attendant System allows you to play a different greeting depending on the time of day.

Use the following steps to enable the Business Attendant System to use a time- dependent greeting.

1.From the Business Attendant Client Options dialog box (Figure 4-1 on page 52), select the Wave Files tab (Figure 6-1 on page 78).

2.Select the Play different greeting for AM and PM check box.

3.Click OK to save this parameter and exit the Business Attendant Client Options dialog box.

Configuring Group Greetings

The Business Attendant System can be configured to play different greetings for different groups or DIDs. The groups/DIDs are configured in the Business Attendant Administrator application. Group greetings are configured when recording greetings. (See “Recording a Greeting” on page 86 for more information.)

Use the following steps to enable the Business Attendant System to use different greetings for groups.

1.From the Business Attendant Client Options dialog box (Figure 4-1 on page 52), select the Wave Files tab (Figure 6-1 on page 78).

2.Select the Play different greeting for groups check box.

3.Click OK to save this parameter and exit the Business Attendant Client Options dialog box.

NDA-30103 Revision 4 Page 81