OpenWorX Business Attendant System User Guide | Getting Started |
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Chapter 2 Getting Started
Overview
The Business Attendant System brings the functionality of an attendant console to the PC. The Business Attendant Client gives you the ability to handle calls quickly and efficiently with features that include call parking, page retrieval, and internal and external directory assistance.
Chapter Topics
•About the Business Attendant Client Windows
•Line Status Window
•Directory Window
•Speed Dials Window
•Running the Business Attendant Client Application
About the Business Attendant Client Windows
The Business Attendant Client application is composed of the following three windows:
Line Status
Contains all of the call processing functions. This is the main window of the
Business Attendant System.
Speed Dials
Contains speed dial buttons which you can set up to dial frequently called numbers.
Directory
Contains the internal and external phone directories.
The Line Status window is described in the following section. For more information about the Directory window, see “Directory Window” on page 19. For more information about the Speed Dials window, see “Speed Dials Window” on page 21.
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