Procedures

Introduction

OpenWorX Business Attendant System User Guide

 

 

Procedures

Step-by-step instructions are numbered. Simply follow the numbered steps to perform the desired function.

Sometimes in step-by-step instructions, you will have more than one option to complete the task. These options are presented in bulleted lists, as shown in the following example:

1.Do one of the following to add a field to the Employee directory.

Select the desired field from the Employee field and click Add.

Double-click the desired field from the Employee field.

To select all of the available fields, click Add all.

Keyboard Conventions

The general keys used throughout Business Attendant System are:

 

Table 1-2 General Key Conventions

 

 

 

Key

 

Action

 

 

 

Arrow keys

 

Scrolls among options within a menu or field.

 

 

 

Backspace

 

Erases the character to the left of the cursor.

 

 

 

Enter

 

Accepts a selection or field entry. Also will transfer to

 

 

an entered number or selected entry in the directory.

 

 

 

ESC

 

Exits the current screen or action and moves to the

 

 

previous screen or action.

 

 

 

Function keys

 

Provide direct access to the different tasks that an

 

 

attendant can perform. Refer to “Summary of Shortcut

 

 

and Function Keys” on page 5 for a brief description of

 

 

the function keys and their assigned functions.

 

 

 

Tab

 

Moves forward through fields and options.

 

 

 

Shift+Tab

 

Moves backward through fields and options.

 

 

 

CTRL+Tab

 

Moves forward through tabs.

 

 

 

CTRL+Shift+Tab

 

Moves backward through tabs.

 

 

 

Space Bar

 

Answers an incoming call or answers a held call when

 

 

there are no more queued calls.

 

 

 

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NDA-30103 Revision 4

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NEC NDA-30103-004 manual Procedures, Keyboard Conventions