5.Do one of the following:

OpenWorX Business Attendant System User Guide

Processing Calls

 

 

3.The message list can be sorted in the ascending or descending order by any of the fields displayed. To sort the list in the ascending order by a given field, click the column header of the appropriate field. Click on the column header again to sort the list by the field in descending order.

4.To read the text of the message, double-click the message entry. The message text displays in the Message edit box. Some of the check boxes to the right of the Message edit box may be selected. Once the message is read, the status of the message changes from unread to read, and the Time field indicates the time that the message was read. The employee’s message waiting lamp is turned off when the message is marked read and there are no more unread messages.

5.Do one of the following:

Click Delete to delete the selected message. The message is deleted from the message database.

Click Close to exit the View Messages window without deleting the message. The View Messages window closes.

Note: A read message will only be retained in the database for the amount of time configured in the Business Attendant Administrator. It will be deleted after the configured amount of time elapses. (Refer to the Business Attendant System Administration Guide for more information.)

NDA-30103 Revision 4

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NEC NDA-30103-004 manual Do one of the following