OpenWorX Business Attendant System User Guide | Processing Calls |
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3.The message list can be sorted in the ascending or descending order by any of the fields displayed. To sort the list in the ascending order by a given field, click the column header of the appropriate field. Click on the column header again to sort the list by the field in descending order.
4.To read the text of the message,
5.Do one of the following:
•Click Delete to delete the selected message. The message is deleted from the message database.
•Click Close to exit the View Messages window without deleting the message. The View Messages window closes.
Note: A read message will only be retained in the database for the amount of time configured in the Business Attendant Administrator. It will be deleted after the configured amount of time elapses. (Refer to the Business Attendant System Administration Guide for more information.)
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