NEC NDA-30103-004 Configuring the Number of Calls Recorded, Configuring the Notification Warning

Using the Wave File Recording Features	OpenWorX Business Attendant System User Guide
	Table 6-3 Wave File Device Options
Option	Recording and Play Back Method

	Recording is done from both the adjunct
Dterm PC Line and Phone	telephone and the far party. The recording is
	played back to both the adjunct telephone and
	the far party.

Note: The Sample Rate, Sample Size, and Stereo fields are related to the wave file format. These fields can be changed if they are enabled. The higher the sample rate chosen, the better the recording quality, but the more disk space is needed for every second of recording. For example, to record a wave file for one second at 11KHz uses 10.78 KB disk space, at 22KHz uses 21.53KB disk space, and 44KHz uses 43.06KB disk space.

4.If available, select the desired sample rate from the Sample Rate group box.

5.If available, select the desired sample size from the Sample Size group box.

6.If desired, click the Stereo check box to record in Stereo.

Note: In addition to the sample rate, the Input Gain and Wave Volume affect the

record and playback quality of your wave files. These items can be set through the Dterm PC Board Configure software that comes with your Dterm PC Board

Package. The Dterm PC Installation Guide for Dterm PC Series III contains detailed information about wave device settings. The Input Gain and Wave Volume for selected wave devices can be adjusted before or during recording or playing back wave file.

7.Click OK. The Wave Input/Output Device dialog box closes and the Business Attendant Client Options dialog box displays.

8.Click OK to save this parameter and exit the Business Attendant Client Options dialog box.

Configuring the Number of Calls Recorded

The Business Attendant System can record up to the last five calls. Use the following steps to configure the number of calls the Business Attendant System records automatically.

1.From the Business Attendant Client Options dialog box (Figure 4-1 on page 52), select the Wave Files tab (Figure 6-1 on page 78).

2.Enter the number of calls, ranging from 1 to 5, that the Business Attendant System will record in the Record last calls field.

3.Click OK to save this parameter and exit the Business Attendant Client Options dialog box.

Configuring the Notification Warning

Use the following steps to configure how long the conversation is recorded before the BAS reminds the attendant that the call is being recorded.

1.From the Business Attendant Client Options dialog box (Figure 4-1 on page 52), select the Wave Files tab (Figure 6-1 on page 78).

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