OpenWorX Business Attendant System User Guide | Using the Wave File Recording Features |
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Setting Up Call Recording Wave File Input/Output Devices
Use the following steps to select the wave file input and output devices for recording and playing back calls.
1.To select the device that will be used to record the calls, click the Change button beside the Input field in the Call Conversation group box (Figure
Figure
2.To select the device that will be used to play back the wave files of the calls, click the Change button beside the Output field in the Call Conversation group box (Figure
Figure
3.Select the device that will be used to record and play back the recorded call wave files from the following options in the
Table
Option | Recording and Play Back Method |
Stereo Mic/Speakers
Phone Voice Channel
Recording is done from the Mic input and the recording is played back through the speakers. To use this device for recording and playing
back wave files, plug a microphone into the Dterm PC board’s microphone jack and plug in a speaker to the Dterm PC Board’s SPKR jack.
Recording is done with the adjunct telephone, recording over the dial tone. The recording is played back to the phone.
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