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OpenWorX Business Attendant System User Guide

Using the Wave File Recording Features

 

 

Setting Up Call Recording Wave File Input/Output Devices

Use the following steps to select the wave file input and output devices for recording and playing back calls.

1.To select the device that will be used to record the calls, click the Change button beside the Input field in the Call Conversation group box (Figure 6-5). The Wave Input Device dialog box displays (Figure 6-3).

Figure 6-6 Wave Input Device dialog box

2.To select the device that will be used to play back the wave files of the calls, click the Change button beside the Output field in the Call Conversation group box (Figure 6-5). The Wave Output Device dialog box displays (Figure 6-3).

Figure 6-7 Wave Output Device dialog box

3.Select the device that will be used to record and play back the recorded call wave files from the following options in the drop-down list.

Table 6-3 Wave File Device Options

Option

Recording and Play Back Method

Stereo Mic/Speakers

Phone Voice Channel

Recording is done from the Mic input and the recording is played back through the speakers. To use this device for recording and playing

back wave files, plug a microphone into the Dterm PC board’s microphone jack and plug in a speaker to the Dterm PC Board’s SPKR jack.

Recording is done with the adjunct telephone, recording over the dial tone. The recording is played back to the phone.

NDA-30103 Revision 4

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NEC NDA-30103-004 manual Stereo Mic/Speakers Phone Voice Channel