Introduction | OpenWorX Business Attendant System User Guide |
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How This Guide is Organized
Chapter 1 - Introduction
This chapter outlines how to use the manual, including the actual manual organization, chapter layout, keyboard conventions, function keys, and basic terminology for the Business Attendant System.
Chapter 2 - Getting Started
This chapter gives a detailed overview of the Business Attendant System and its functions and features, including the hardware and software requirements, screen format, and menu descriptions.
Chapter 3 - Processing Calls
This chapter describes how to perform call processing procedures in the Business
Attendant Client application.
Chapter 4 - Configuring the User Options
This chapter shows you how to customize the Business Attendant Client to meet your preferences and change your password.
Chapter 5 - Working With the Directory
This chapter describes how to use the Business Attendant Client directories, including how to add, modify, and delete individual directory entries.
Chapter 6 - Using the Wave File Recording Features
This chapter shows you how to work with recorded greetings and recorded calls in the Business Attendant Client.
Appendix A - Error Messages
This appendix describes the error messages that can be encountered when using the Business Attendant System Client application, including the potential causes of the error, and suggested solutions to resolve the error.
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