Paradyne 9126, 9126-II, 9128-II, CSU, DSU 8-8

8. Troubleshooting

8-8 September 2002 9128-A2-GB20-80

EER at Network

1 The error rate of the

received network signal

exceeds the currently

configured threshold. This

condition only occurs if the

network interface is

configured for ESF framing.

This condition clears when

the error rate falls below the

threshold value, wh ich may

take up to 15 minutes.

Verify that the network cable is

securely attached at the

network interface.

Contact your network provider.

Ethernet Link Down The communication link for

the Ethernet port is down

and the Interface Status for

the port is enabled.

Check the LAN connected to the

Ethernet port.

Internal Modem Failed The unit’s internal modem

failed to pass the self-test. Reset the FrameSaver unit (

Main

Menu

→

Control

→

Reset Device)

.

If the modem fails again, contact

your service representative.

ISDN Link Profile

Disabled

ISDN Link

Name

An ISDN backup call could

not be made because the

ISDN link profile specified

Link Name is disabled

(

Main

Menu

→

Configuration

→

ISDN

→

Link Profiles)

.

Enable the ISDN link profile if you

want to make a call.

ISDN Link Profile

Invalid,

ISDN Link Name

An ISDN backup call could

not be made because the

ISDN link profile specified

(

ISDN Link Name

) is invalid.

Check that the phone number is

correct.

ISDN Network Failed

(Active/Idle) An ISDN network failure

was detected when a

backup call was in progress

or the DBM was in Idle

mode.

Contact your network provider if

the problem persists.

LatExceed-

IP_Address,

COS

x,

DLCI

nnnn

1

An IP SLV Latency

Threshold has been

exceeded for the specified

Class Of Service of the

path.

Contact your service provider.

Table 8-1. Alarm Conditions (2 of 7)

Alarm Condition What It Indicates What To Do

1

nnnn

indicates a DLCI number of 16 through 1007.

2

frame relay link

is one of the following:

– Net1-FR1. The frame relay link specified for the network inter face, Network 1.

– Port-

n

. The frame relay link associated with a user data port.

–

ISDN Link Name

on a non-network IS D N DBM interface.

3Does not apply to a TS Access Management Link DLCI.

Contents

Main Page Contents About This Guide 1 About the FrameSaver SLV 2 User Interface and Basic Operat ion ii 3 Configuration Procedures 4 Configuration Options 5 Configuring the FrameSaver SLV Router iv 6 Security and Logins 7 Operation and Maintenance 8 Troubleshooting vi 9 Setting Up OpenLane for Fram eSa ver Devices and Activating SLM Features 10 Setting Up NetScout Manager Pl u s for FrameSaver Devices 11 Setting Up Network Health for FrameSaver De vic es A Menu Hierarchy viii B SNMP MIBs and Traps, and RMON Alarm Defaults C Router CLI Commands, Codes, and Designations D Router Command Line Summaries and Shortcuts E Connectors, Cables, and Pin Assignments Page About This Guide Purpose and Intended Audience Document Organization Section Description xii Section Description Technical Glossary Technical Manuals Library Product-Related Documents Complete Paradyne documentation for this product is available at www.paradyne.com. Select Library Technical Manuals. Document Number Document Title Conventions Used Convention Used When Used About the FrameSaver SLV System Overview 1-2 CSU/DSU-Specific Features Router-Specific Features Page 1-4 FrameSaver Diagnostic and SLM Feature Sets FrameSaver SLM Feature Set FrameSaver Diagnostic Feature Set FrameSaver Diagnostic Feature Set 1-6 Page 1-8 all one Additional FrameSaver SLV 9126-II and 9128-II Features Additional FrameSaver SLV 9128-II Features 1-10 FrameSaver SLM Feature Set OpenLane SLM System 1-12 NetScout Manager Plus and NetScout Probes User Interface and Basic Operation 2-2 Logging On Saving Configuration Options Configuration Procedures 2-4 Main Menu Menu Hierarchy Screen Work Areas Screen Format Description 2-6 Navigating the Screens Keyboard Keys Use the following keyboard keys to navigate within the screen area: Press . . . To . . . Function Keys Screen Work Areas 2-8 Selecting from a Menu Switching Between Screen Areas Selecting a Field Entering Information Screen Contents 2-10 Navigating the Routers CLI Router CLI Commands, Codes, and Designations. Router Command Line Summaries and Shortcuts. CLI Keyboard Keys Configuration Procedures Basic Configuration 3-2 Setting Up Auto-Configuration Configuration Configuration Option Areas 3-4 Accessing and Displaying Configuration Options Changing Configuration Options PVC Connections User Interface and Basic Operation 3-6 Saving Configuration Options Configuration Options 4-2 Using the Easy Install Feature Easy Install FrameSaver SLV 9128/9128-II 1-Slot Unit Installation Instructions FrameSaver SLV 9126-II 1-Slot Unit Installation Instructions FrameSaver SLV 9128/9128-II Network Access Module (NAM) Installation Instructions Using RIP with FrameSaver SLV CSU/DSUs Entering System Information and Setting the System Clock System Information 4-6 Setting Up the Modem Setting Up Call Directories for Trap Dial-Out Setting Up to Use the Modem PassThru Feature 4-8 Setting Up Au to-Configuration Setting Up Automatic Backup Configuration Selecting a Frame Relay Discovery Mode Frame Relay Discovery Mode 4-10 Automatically Removing a Circuit DLCI Records Automatically Removing a Circuit 4-12 Setting Up Dial Backup Setting Up the DBM Physical Interface Setting Up Automatic Backup Configuration Automatic Backup Configuration , Setting Up Auto-Configuration 4-14 appears . . . If you select . . . appears . . . If you select . . . When the . . . The following prompt Configuring the Criteria for Automatic Backup on page 4-104. 4-16 Modifying ISDN Link Profiles Link Profiles Restricting Automatic Backup and Configuring Backup Tim e rs Auto-Backup Criteria 4-18 Configuring the DBM Interface to Send SNMP Traps Management and Communications SNMP Traps Assigning DLCIs to a Backup Group PVC Backup Over the Network Interface Setting Up Back-to-Back Operation Changing Operating Mode Change Operating Mode 4-20 Configuration Option Tables Configuring the Overall System Configuring Frame Relay for an Interface Configuring Frame Relay and LMI for the System (CSU/DSUs) Frame Relay and LMI 4-22 Table 4-1. System Frame Relay and LMI Options (2 of 4) Table 4-1. System Frame Relay and LMI Options (3 of 4) 4-24 Table 4-1. System Frame Relay and LMI Options (4 of 4) Configuring Class of Service Definitions System Class of Service Definitions 4-26 Code Point Definitions Configuring Class of Service Definitions on page 4-25 for instructions. Table 4-3. Code Point Definitions ASCII Text 4-28 Configuring Service Level Verification Options If SLV Feature is disabled: If SLV Feature is enabled: Service Level Verification Table 4-4. Service Level Verification Options (1 of 3) Table 4-4. Service Level Verification Options (2 of 3) 4-30 Table 4-4. Service Level Verification Options (3 of 3) Configuring General System Options Configuring the DSX-1 Interface General Table 4-5. General System Options (1 of 3) 4-32 Table 4-5. General System Options (2 of 3) Table 4-5. General System Options (3 of 3) 4-34 Configuring Physical Interfaces Configuring the Network Interface Table 4-6. Network Physical In t e r face Options (2 of 4) 4-36 Table 4-6. Network Physical In t e r face Options (3 of 4) Table 4-6. Network Physical In t e r face Options (4 of 4) 4-38 Configuring a User Data Port (CSU/DSUs) Data Ports Table 4-7. Data Port Physical Interface Options (1 of 5) Table 4-7. Data Port Physical Interface Options (2 of 5) 4-40 Table 4-7. Data Port Physical Interface Options (3 of 5) Table 4-7. Data Port Physical Interface Options (4 of 5) When Port-1 or Port Use is set to Frame Relay: When Port-2 or Port Use is set to Synchronous Data: When Port-1 or Port Use is set to Frame Relay: When Port-2 or Port Use is set to Synchronous Data: 4-42 Table 4-7. Data Port Physical Interface Options (5 of 5) Configuring the DSX-1 Interface DSX-1 Table 4-8. DSX-1 Physical Interface Options (1 of 2) 4-44 Table 4-8. DSX-1 Physical Interface Options (2 of 2) Configuring the ISDN DBM Interface 4-46 Table 4-10. ISDN PRI DBM Physical Interface Options (2 of 3) 4-48 Table 4-10. ISDN PRI DBM Physical Interface Options (3 of 3) Setting Up ISDN Link Profiles ISDN Link Profiles Table 4-11. ISDN Link Profile Options (1 of 3) 4-50 Table 4-11. ISDN Link Profile Options (2 of 3) n For a PRI DBM: For a BRI DBM: Assigning Time Slots/Cross Connections 4-52 Assigning Frame Relay Time Slots to the Network Interface Time Slot Assignment Frame Relay Network Assignments Assigning DSX-1 Time Slots to the Network Interface 4-54 DSX-1 Signaling Assignments and Trunk Conditioning (Page 2) tt p s Time Slot Assignment DSX-to-Network Assignments 4-56 Table 4-12. Signaling and Trunk Conditioning Values (2 of 3) Network Side Meanings DSX-1 Side 4-58 Table 4-12. Signaling and Trunk Conditioning Values (3 of 3) Network Side Meanings DSX-1 Side Assigning a Synchronous Data Port to Network or DSX-1 Time Slots 4-60 Clearing Assignments Configuring Frame Relay for an Interface For a network link: For a user data port link: , Configuring Frame Relay for an Interface 4-62 Table 4-13. Interface Frame Relay Options (2 of 3) Table 4-13. Interface Frame Relay Options (3 of 3) 4-64 Manually Configuring DLCI Records [Network/Data Port/ISDN/Virtual Router Ports] DLCI Records Table 4-14. DLCI Record Options (2 of 4) For user data port DLCIs: For network interface DLCIs: 4-66 Table 4-14. DLCI Record Options (3 of 4) quality of service Table 4-14. DLCI Record Options (4 of 4) 4-68 Configuring PVC Connections PVC Connections Table 4-15. PVC Connection Options (2 of 4) 4-70 Table 4-15. PVC Connection Options (3 of 4) to Table 4-15. PVC Connection Options (4 of 4) 4-72 Configuring the IP Path List IP Path Connectio n Status IP Path List (Static) Setting Up Management and Communication Options 4-74 Configuring Node IP Information Node IP Table 4-17. Node IP Options (2 of 3) PVCname 4-76 Table 4-17. Node IP Options (3 of 3) , are are not Configuring Management PVCs Manually Configuring DLCI Records Configuring Node IP Information Management PVCs 4-78 Table 4-18. Management PVC Options (2 of 6) Display Conditions Interface Table 4-18. Management PVC Options (3 of 6) 4-80 Table 4-18. Management PVC Options (4 of 6) For multiplexed DLCIs: For nonmultiplexed DLCIs: Using RIP with FrameSaver SLV CSU/DSUs Table 4-18. Management PVC Options (5 of 6) 4-82 Table 4-18. Management PVC Options (6 of 6) Configuring General SNMP Management General SNMP Management 4-84 Configuring Telnet and/or FTP Ses sion Sup por t Telnet and FTP Session Table 4-20. Telnet and FTP Session Options (1 of 2) 4-86 Table 4-20. Telnet and FTP Session Options (2 of 2) Configuring SNMP NMS Security SNMP NMS Security 4-88 Configuring SNMP Traps and Trap Dial-Out SNMP MIBs and Traps, and RMON Alarm Defaults SNMP Traps Table 4-22. SNMP Traps and Trap Dial-Out Options (2 of 6) linkname 4-90 Table 4-22. SNMP Traps and Trap Dial-Out Options (3 of 6) Table 4-22. SNMP Traps and Trap Dial-Out Options (4 of 6) 4-92 Table 4-22. SNMP Traps and Trap Dial-Out Options (5 of 6) Table 4-22. SNMP Traps and Trap Dial-Out Options (6 of 6) 4-94 Configuring Ethernet Management Easy Install Ethernet Management Ethernet Management Options Screen Table 4-23. Ethernet Management Options (2 of 2) 4-96 Configuring the Communication Port Communication Port Table 4-24. Communication Port Options (1 of 5) Table 4-24. Communication Port Options (2 of 5) 4-98 Table 4-24. Communication Port Options (3 of 5) Table 4-24. Communication Port Options (4 of 5) Configuring Node IP Information 4-100 Configuring the Modem Port Operation and Maintenance, Modem Operation Operation and Maintenance Modem Operation Table 4-25. Modem Port Options (2 of 4) 4-102 Table 4-25. Modem Port Options (3 of 4) Table 4-25. Modem Port Options (4 of 4) 4-104 Configuring the Criteria for Automatic Backup Auto Backup Criteria Table 4-26. Auto Backup Criteria Options (1 of 2) Table 4-26. Auto Backup Criteria Options (2 of 2) nn:nn Page Configuring the FrameSaver SLV Router 5-2 FrameSaver SLV Router Overview Router Command Line Summaries and Shortcuts Router CLI Commands, Codes, and Designations, SNMP MIBs and Traps, and RMON Alarm Defaults IP Routing Address Resolution Protocol Configuring Ethernet Management IP Filtering Dynamic Host Configuration P rotocol Server Interface Configuration Network Address Translation IP Options Processing Applications Supported by NAT 5-6 NAT Configuration Exampl e Page 5-8 Network Address Port Translation NAPT Configuration Example Page 5-10 NAT and NAPT Configuration Example Network Address Port Translation Dynamic Host Configuration Protocol Server 5-12 DHCP Server with NAT Configuration Example DHCP Server at Remote Site Configuration Example DHCP Relay Agent 5-14 Router Security IP Router Filtering Bridge Filtering IP Filtering Land Bug Prevention Provisioning the Router Interface Router Command Line Summaries and Shortcuts 5-16 Configuring the Router Using Terminal Emulation Uploading and Downloading the Router Configuration Via the CLI Security and Logins 6-2 Limiting Access Controlling Asynchronous Terminal Access Page 6-4 Limiting Dial-In Access via the Modem Port Controlling ISDN Acc ess ISDN Call Security Disabling ISDN Access 6-6 Controlling Telnet or FTP Access Configuring Telnet and/or FTP Session Support Limiting Telnet or FTP Access Over the TS Access Management Link Limiting Telnet Access Telnet and FTP Sessions Limiting FTP Access Telnet and FTP Sessions Configuring Telnet and/or FTP Session Support Configuration 6-8 Limiting Telnet or FTP Access Over the TS Access Management Link Controlling SNMP Acces s Disabling SNMP Access 6-10 Assigning SNMP Community Names and Access Levels Configuring General SNMP Management General SNMP Management Configuration Limiting SNMP Access Through IP Addresses 6-12 Creating a Login Configuration Options, Configuring SNMP NMS Security Troubleshooting Resetting the Unit and Restoring Communication Modifying a Login Deleting a Login 6-14 Controlling Router CLI Access Creating a Login System Informatio n) (Control Menu Access Levels (Command Modes) Changing Access Levels Access Levels (Command Modes) password password Chapter 5, Configuring the FrameSaver SLV Router, Page Operation and Maintenance 7-2 Displaying System Information nnnn-nnx Identity View this field . . . To find the . . . nn.nn.nn Viewing LEDs and Control Leads 7. Operation and Maintenance 9128-A2-GB20-80 September 2002 7-5 FrameSaver SLV 9126 LEDs and Control Leads 02-17142 00-16182-01 02-17142a 7-6 Status Main Menu Display LEDs and Control Leads FrameSaver SLV 9128-II LEDs and Control Leads Status Main Menu Display LEDs and Control Leads 7-8 LED Descriptions (cont'd) (Model 9128-II only) Table 7-1. General Status LEDs (2 of 2) Label Indiction Color What It Means 7-10 Table 7-2. Network, DSX, or PRI Interface LEDs Table 7-3. User Data Port LE D (CS U/DSUs Only) Table 7-4. Ethernet Port LED (Routers Only) Control Lead Descriptions 7-12 Device Messages (Seen at an FTP Changing Software (Seen at an FTP Table 7-6. Device Messages (2 of 6) 7-14 Table 7-6. Device Messages (3 o f 6) (Seen at an FTP Upgrading System Software Table 7-6. Device Messages (4 of 6) 7-16 (FrameSaver SLV 9128-II only) Reset COM Port usage (FrameSaver SLV 9128-II only) Table 7-6. Device Messages (5 of 6) Table 7-6. Device Messages (6 of 6) 7-18 Status Information System and Test Status Messages Status System and Test Status 7-20 nnnn Change Operating Mode) Control nnnn Table 7-8. Health and Status Messages (2 of 7) 7-22 Table 7-8. Health and Status Messages (3 of 7) frame_relay_link nnnn Table 7-8. Health and Status Messages (4 of 7) 7-24 IP_ Address nnnn frame_relay_link (9000 Series Access Carrier only) Table 7-8. Health and Status Messages (6 of 7) 7-26 Time Slot Assignment nnnn Frame Relay Network As signments) Table 7-8. Health and Status Messages (7 of 7) Chapter 8, Troubleshooting, 7-28 Table 7-9. Test Status Messages (2 of 2) Network LMI-Reported DLCIs Status LMI Reported DLCIs 7-30 Table 7-10. Network LMI-Reported DLCIs Status IP Path Connection Status IP Path Connection Status Configuring the IP Path Lis t 7-32 Table 7-11. IP Path Connection Status PVC Connection Status PVC Connection Status Configuring PVC Connections 7-34 Table 7-12. PVC Connection Status (1 of 2) Name Table 7-12. PVC Connection Status (2 of 2) 7-36 Time Slot Assignment Status Timeslot Assignment Status Assigning Time Slots/Cross Connections Configuration Options, Timeslot Assignment Status DSX-1 7-38 DBM Interface Status DBM Interface Status Table 7-13. DBM Interface Status (1 of 3) Physical Caller ID ISDN Link Name: 7-40 ISDN Link Name: Table 7-13. DBM Interface Status (2 of 3) Table 7-13. DBM Interface Status (3 of 3) 7-42 Table 7-14. Most Recent and Previous Cause Value Messages (2 of 6) Message Cause 7-44 Table 7-14. Most Recent and Previous Cause Value Messages (3 of 6) Message Cause Table 7-14. Most Rec ent an d Pr evious Cause Value Messages (4 of 6) Message Cause 7-46 Table 7-14. Most Recent and Previous Cause Value Messages (5 of 6) Message Cause Table 7-14. Most Recent and Previous Cause Value Messages (6 of 6) Message Cause 7-48 IP Routing Table IP Routing Table name Table 7-15. IP Routing Table Values (2 of 2) Column What It Indicates 7-50 Performance Statistics Clearing Performance Statistics 7-52 Service Level Verification Performance Statistics Status Main Menu Service Level Verification Table 7-16. SLV Performance Statistics for Multiplexed DLCI (2 of 3) 7-54 Table 7-16. SLV Performance Statistics for Multiplexed DLCI (3 of 3) Configuring Class of Service Definitions 7-56 Table 7-17. SLV Performance Statistics for IP Enabled DLCI (2 of 2) DLCI Performance Statistics These statistics appear when DLCI is selected from the Performance Statistics menu. Status Main Menu DLCI 7-58 Table 7-18. DLCI Performance Statistics (2 of 2) Additional Performance Statistics for IP Enabled DLCI 7-60 Frame Relay Performance Statistics Status Main Menu Frame Relay Table 7-20. Frame Relay Performance Statistics (2 of 4) 7-62 Table 7-20. Frame Relay Performance Statistics (3 of 4) Table 7-20. Frame Relay Performance Statistics (4 of 4) 7-64 ESF Line Performance Statistics Status Main Menu ESF Line or Page 7-66 DBM Call Performance Statistics Clear All Statistics 7-68 Ethernet Performance Statistics The following statistics appear when Ethernet is selected from the Performance Statistics menu. Ethernet Table 7-23. Ethernet Performance Statistics Trap Event Log Health and Status Messages Status Trap Event Log SNMP MIBs and Traps, and RMON Alarm Defaults Modem Operation Activating the Modem PassThru Fe ature Canceling Modem PassThru Operation Manually Disconnecting the Modem Verifying Modem Operation 7-72 ISDN DBM Operation Forcing Backup (Disruptive) Placing a Test Call (Nondisruptive) 7-74 Verifying ISDN Lines Verifying That Backup Can Tak e Place FTP File Transfer s to/from Transferring Collected Data from to 7-76 Creating a Login in Chapter 6, Upgrading System Software Changing Software 7-78 Upgrading ISDN BRI DBM Software Identity Determining Whether a Download Is Completed Changing Software 7-80 Transferring Collected Data Troubleshooting Viewing Captured Packets from the Menu-Driven User Interface Turning Off the System Alarm Relay Page Troubleshooting 8-2 Physical Tests Lamp Test Line Loopback Problem Indicators Resetting the Unit and Restoring Communication Resetting the Unit from the Control Menu Resetting the Unit By Cycling the Power 8-4 Restoring Communication with an Improperly Configured Unit Resetting the Unit and Restoring Communication Troubleshooting Management Link Feature Configuring Node IP Information Transferring Collected Data Viewing Captured Packets from the Menu-Driven User Interface LMI Packet Capture Utility Feature Viewing Captured Packets from the Menu-Driven User Interface LMI Packet Capture Utility Display LMI Trace Log Alarms nnnn -n nnnn Reset Device) 8-8 Table 8-1. Alarm Conditions (2 of 7) Main Menu Link Profiles) nnnn Table 8-1. Alarm Conditions (3 of 7) 8-10 Table 8-1. Alarm Conditions (4 of 7) IP_ Address Table 8-1. Alarm Conditions (5 of 7) Alarm Condition What It Indicates What T o Do nnnn 8-12 frame relay link nnnn Table 8-1. Alarm Conditions (6 of 7) Table 8-1. Alarm Conditions (7 of 7) 8-14 Viewing the Trap Event Log Trap Event Log SNMP MIBs and Traps, and RMON Alarm Defaults Troubleshooting Tables Device Problems Table 8-2. Device Problems (2 of 2) Symptom Possible Cause Solutions 8-16 Frame Relay PVC Problems Table 8-3. Frame Relay PVC Problems Symptom Possible Cause Solutions ISDN DBM Problems Status Setting Up ISDN Link Profiles Configuring the ISDN DBM Interface DBM Interface Status Tests Available Test Timeout Feature DBM Tests 8-20 Starting and Stopping a Test Aborting All Tests Aborting All Tests Starting and Stopping a Test 8-22 PVC Tests PVC Loopback ISDN Call/PVC Tests Network PVC Test Data Port PVC Tests 8-24 Send Pattern Monitor Pattern Connectivity [Network PVC Tests/Data Port PVC Tests/ ISDN Call/PVC Tests] Test Ca l l ISDN Call/PVC Tests 8-26 Physical Tests [Network Physical Tests/Data Port Physical Tests/ DSX-1 Physical Tests/PRI Physical Tests] Line Loopback 8-28 Payload Loopback Repeater Loopback 8-30 DTE Loopback Data Port Physical Tests Send Line Loopback 8-32 Data Channel Loopbacks on a Frame Relay Link Send Remote Line Loopback [Network Physical Tests/PRI Physical Tests] 8-34 Send and Monitor Pattern Tests [Network Physical Tests/DSX-1 Physical Tests] IP Ping Test IP Ping Test Procedure 1 IP Ping Test Procedure 2 IP Ping Test Procedure 2 8-36 Table 8-5. Ping Options (1 of 3) Configuring Node IP Information Table 8-5. Ping Options (2 of 3) 8-38 Table 8-5. Ping Options (3 of 3) Table 8-6. Ping Responses Field Possible Values Description IP Ping Test Procedure 1 IP Ping 8-40 IP Ping Test Procedure 2 Lamp Test Setting Up OpenLane for FrameSaver Devices and Activating SLM Features 9-2 OpenLane Support of FrameSaver Devices Product-Related Documents Setting Up the OpenLane SLM System Setting Up FrameSaver Support Product-Related Documents 9-4 Ordering SLM Feature Set Activations To Find Your License Key Number The Activation Certificate 9-6 Administering and Managing SLM Activations Entering an Activation Certificate Checking Activation Certificate Status 9-8 Scheduling Activations Checking the Status of Scheduled Activations Canceling Scheduled Activations Accessing and Printing the Certificate Summary Report Page Setting Up NetScout Manager Plus for FrameSaver Devices 10-2 Preparation Adding SLV Alarms Using a Template Creating History Files Configuring NetScout Manager Plus NetScout Manager/Plus User Guide NetScout Probe User Guide NetScout Manager/Plus & NetScout Server Administrator Guide 10-4 Adding FrameSaver SLV Units to the NetScout Manager Plus Network Adding Frame Relay Agents NetScout Manager/Plus & NetScout Server Administrator Guide Verifying Domains and Groups 10-6 Correcting Domains and Groups Verifying Domains and Groups Configuring Domains in Proper ties Files NetScout Manager/Plus & NetScout Server Administrator Guide 10-8 Adding SLV Alarms Using a Template agentname filename Adding SLV Alarms Manually Editing Alarms 10-10 Adding SLV Alarms Manually Adding SLV Alarms Using a Tem pl ate 10-12 Configuring Alarms in NetScout Manager/Plus & NetScout Server Administrator Guide Creating History Files 10-14 Installing the User-Defined History Files 10-16 Monitoring a DLCIs History Data Page 10-18 Monitoring the Agent Using NetScout Manager Plus Page 10-20 Statistical Windows Supported Setting Up Network Health for FrameSaver Devices 11-2 Network Health Installation Guide Network Health Traffic Accountant Reports Guide Installation and Setup of Network Health Discovering FrameSaver Elements elements Discovering Elements 11-4 Configuring the Discovered Elements Discovering Elements Grouping Elements for Reports Managing Groups and Group Lists 11-6 Generating Reports for a Group FrameSaver SLV Plus At-a-Glance Report Running Reports from the Console Network Health Reports Guide About Service Level Reports Reports Applicable to SLV Devices 11-8 Page 11-10 A Menu Hierarchy Menus A. Menu Hierarchy A-2 MAIN MENU Status s from: A. Menu Hierarchy 9128-A2-GB20-80 September 2002 A-3 MAIN MENU Status Test Configuration Auto-Configuration Control Easy Install Auto-Configuration MAIN MENU Status Test Configuration Auto-Configuration Control Page B SNMP MIBs and Traps, and RMON Alarm Defaults B-2 MIB Support Downloading MIBs and SNMP Traps System Group (mib-2) FrameSaver Units sysDescr (system 1) (hardware version in hhhh-hhh format) (MM.mm.bb [Major.minor.build] format) [9126/9126-II/9126-IIR/9128-II] B-4 Table B-1. Paradyne Interface Objects Information (2 of 3) Table B-1. Paradyne Interface Objects Information (3 of 3) B-6 NetScout Indexes to the Interface Table (ifTable) Table B-2. NetScout Interface Objects Information (2 of 2) B-8 Standards Compliance for SNMP Traps Trap: warmStart This trap indicates that the FrameSaver unit has been reset and has stabilized. Trap: authenticationFailure Table B-3. warmStart Trap Trap What It Indicates Possible Cause Variable-Binding Traps: linkUp and linkDown Page B-12 Traps: enterprise-Specific nn B-14 Table B-7. enterprise-Specific Traps and Variable-Bindin g s ( 2 o f 3) s Table B-7. enterprise-Specific Traps and Variable-Bindin g s ( 3 o f 3) B-16 Traps: RMON-Specific RMON Alarm and Event Defaults Two traps are defined to support the Alarm and Events Groups of RMON. See Trap: dialControl [remotely/locally] Operation and Maintenance [using B-Chnl $channel] B-18 RMON Alarm and Event Defaults Traps: RMON-Specific Physical Interface Alarm Defaults B-20 Frame Relay Link Alarm Defaults Type 1MIB/Tag/OID2Interval Event Rising Threshold Falling Threshold Table B-11. Frame Relay Link Alarm Defaults (2 of 2) Type 1MIB/Tag/OID2Interval Event Rising Threshold Falling Threshold B-22 DLCI Alarm Defaults Paradyne Area Type 1MIB/Tag/OID2Interval Event Rising Threshold Falling Threshold DLCI Alarm Defaults NetScout Area Setting Up NetScout Manager Plus for FrameSaver Devices B-24 Table B-13. Static DLCI Alarm Defaults NetScout Area Type 1MIB/Tag/OID2Interval Event Rising Threshold Falling Threshold Page B-26 Object ID Cross-References (Numeric Order) Table B-15. History OID Cross-Reference ( 1 o f 5) B-28 Table B-15. History OID Cross-Reference ( 2 o f 5) Table B-15. History OID Cross-Reference ( 3 o f 5) B-30 Table B-15. History OID Cross-Reference ( 4 o f 5) See TableB-16, Alarm OID C ross-Reference for an RMON alar m OID cross-reference. Table B-15. History OID Cross-Reference ( 5 o f 5) B-32 Table B-16. Alarm OID Cross-Reference (1 of 3) Table B-16. Alarm OID Cross-Reference (2 of 3) B-34 Table B-16. Alarm OID Cross-Reference (3 of 3) C Router CLI Commands, Codes, and Designations xx:xx:xx:xx:xx:xx x.x.x.x Italics C-2 Pager Command Access Control Commands C-4 Configuration Commands save Interface Commands C-6 Table C-4. Interface Commands (2 of 3) ip address encapsulation-type encapsulation-type dlci-num C-8 IP Routing Commands intf-num next-hop-ip .sub-intf-num next-hop-ip Bridge Commands aging-time route-protocol span-tree-priority aging-time C-10 Table C-6. Bridge Commands (2 of 2) [no] bridge-group out-access-list-200num in-access-list-200num ARP Commands ip-address mac-address arp-type mac-address arp-type ip-address NAT Commands Page C-14 Table C-8. NAT Commands (3 of 3) clear ip nat translation * DHCP Server Commands end-ip-addr ip-addr [no] ip dhcp pool pool-name C-16 days domain-name minutes hours network-num prefix-length netmask network-num C-18 DHCP Relay Agent Commands max-dhcp-clients Filter (access-list) Commands C-20 Table C-11. Filter Commands (2 of 4) Table C-11. Filter Commands (3 of 4) C-22 Table C-11. Filter Commands (4 of 4) [no] ip access-group access-list-1-199num [in | out] Diagnostic Commands bytes intf-num source-ip protocol C-24 Table C-12. Diagnostic Commands (2 of 2) traceroute [protocol] nn hops Show Commands Show commands allow you to display information. Table C-13. Show Commands (1 of 4) show arp Interface x.x.x.x time xx:xx:xx:xx:xx:xx xx:xx:xx:xx:xx:xx C-26 Table C-13. Show Commands (2 of 4) show configuration {saved | unsaved} .sub-intf-num [ show ip dhcp binding [ Table C-13. Show Commands (3 of 4) show ip nat translations show ip route [ C-28 Ethernet Type Codes C-30 Protocol and Port Designations The following tables are used for filtering. ICMP Designations C-32 Table C-15. ICMP Designatio ns (2 of 2) Type Code ICMP Message Description TCP Port Designations C-34 UDP Port Designations D Router Command Line Summaries and Shortcuts Router CLI Commands, Codes, and Designations. CLI Summaries D-2 Show Command Summary .sub-intf-num intf-type intf-num s how a s how b Access Control and System Level Command Summary D-4 CLI Command Summary on pageD-6. Table D-3. CLI Commands (1 of 2) Command ac | any | no access-list Page D-6 CLI Command Default Settings E Connectors, Cables, and Pin Assignments Rear Panels E. Connectors, Cables, and Pin Assignments E-2 ENET MODEM NETDBM DSX 00-16840 The sections that follow provide pin assignments for each interface. E-4 COM Port Connector COM Port for 9126 and 9128-II (25-Position) COM Port for 9126-II (9-Position) COM Port for 9128-II Carrier Mount COM Port-to-PC Cable (Feature No. 3100-F2-550) Signal Direction Pin # E-6 COM Port-to-Terminal/Printer Cable (Feature No. 3100-F2-540) COM Port-to-Router Cables E-8 Page E-10 Gender Adapter/Changer LAN Adapter Converter and Cable DTE Port Connector E-12 Standard V.35 Straight-through Cable Standard V.35 Crossover Cable DSX-1 Connector The type of DSX-1 port connector depends on the model. DSX-1 Port for 9126, 9126-II, and Carrier Mounted 9128-II (8-Position) DSX-1 Adapter (Feature No. 9008-F1-560) Function Circuit Direction Pin Number DSX-1 Port for 1-Slot 9128-II (15-Position) T1 Network Cable (Feature No. 3100-F1-500) T1 Mass Termination Cable (Feature No. 9007-F1-500) Function Circuit Direction Pin Number Function Circuit Line # Pin # Function Circuit Line # Pin # E-16 Ethernet Port Connector Signal Direction Pin # Modem Connector ISDN DBM Connector ISDN Modular Cable Page F Technical Specifications F-2 Table F-1. NAM Technical Specifications (2 of 3) Table F-2. 1-Slot CSU/DSUs and Router Technical Specificati on s (1 of 3) Table F-1. NAM Technical Specifications (3 of 3) F-4 Table F-2. 1-Slot CSU/DSUs and Router Technical Specificati on s (2 of 3) Table F-3. 14-Slot 9000 Series Access Carrier Technical Specifications (1 of 2) Table F-2. 1-Slot CSU/DSUs and Router Technical Specifications (3 of 3) F-6 Table F-3. 14-Slot 9000 Series Access Carrier Technical Specifications (2 of 2) Table F-4. ISDN BRI DBM (Optional Feature) Technical Specifications F-8 Table F-5. ISDN PRI DBM (Optional Feature) Technical Specifications G Equipment List Cables Equipment See G-2 Page G-4 Page G-6 Cables Used for DSX-1 interface. Used for a LAN Adapter (LANA). For use in Canada. This table lists cables you can order. Description Part Number Feature Number Index Numerics A IN-2 B C Page IN-4 D E F IN-6 G H I K L IN-8 M N IN-10 O P Q R IN-12 S T IN-14 U V W Y