Pioneer AVIC-N5 operation manual Appendix Error Messages, 154 En

Appendix

Appendix

Error Messages

When problems occur with AV source playback, an error message appears on the display. Refer to the table below to identify the problem, then take the suggested corrective action. If the error persists, contact your dealer or your nearest PIONEER Service Center.

The messages in “( )” will appear on the “Rear display”.

Message	Cause	Action (See)
Reading error	Dirty	Clean disc.
(ERROR-02-XX)
	Scratched disc	Replace disc.
	The disc is loaded upside down	Check that the disc is loaded correctly.
Mechanism error	Electrical or mechanical	Press RESET button. (Refer to Page 28 in this
		manual.)
Region code error (DIFFERENT	The disc does not have the same re-	Replace the DVD-Video with one bearing the
REGION DISC)	gion number as the navigation sys-	correct region number.
	tem.
NON-PLAYABLE DISC	This type of disc cannot be played	Replace the disc with one the navigation sys-
	by the navigation system	tem can play.
Thermal error (THERMAL PRO-	The temperature of the navigation	Wait until the unit’s temperature returns to
TECTION IN MOTION)	system is outside of the normal op-	within normal operating limits.
	erating range
Error not defined (ERROR-FF-	Undefined error	Press RESET button. (Refer to Page 28 in this
FF)		manual.)
Non-playable tracks are	Files that are protected by digital	The protected files are skipped.
skipped. (FILE SKIPPED)	rights management.

Impossible to play all tracks. (PROCETED DISC,DRM Pro- tected)

All the files on the inserted disc are Replace disc. secured by DRM.

Flash writing error. Impossible	The playback history for VOD con-	• Try saving again.
to write on the flash. (CAN	tents cannot be saved for some rea-	• If the message appears frequently, consult
NOT SAVE DATA)	son.	your dealer.
Authorization Error (AUTHOR- The device does not match the de-		Check whether this device has been regis-
IZATION ERROR)	vice registered with the VOD provi-	tered with the VOD provider.
	der. VOD contents cannot be played
	back.
NON-PLAYABLE FILE	VOD rental contents file error	• Try saving again.
		• If the message appears frequently, consult
		your dealer.
	Played back a disc with incompati-	Playback a disc with compatible format.
	ble format.
ERROR-11	Connected an iPod with no charge.	• Turn [iPod Charge] is [On] and reconnect
		the iPod.
		• Connect a charged iPod.
ERROR-21	The iPod version is not compatible.	Use an iPod with a compatible version.

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