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Q-Logic 5600 manual Downloading a Support File, Upgrading the Switch Using License Keys

Models: 5600

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4 – Managing Switches Downloading a Support File

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4.12

Downloading a Support File

The Download Support File menu option assembles all log files and switch memory data into a core dump file (dump_support.tgz). This file can be sent to technical support personnel for troubleshooting switch problems. The menu option is not accessible (displayed) for switches that don't support the download support file function.

To create a support file, do the following:

1.On the faceplate display, open the Switch menu, and select Download Support File.

2.In the Download Support File dialog, click the Browse button to define a location for the support file or type the path in the text field.

3.Click the Start button to begin the process of creating and downloading the support file to your workstation. Observe the status in the Status area.

4.After the support file is saved to your workstation, click the Close button to close the Download Support File dialog.

4.13

Upgrading the Switch Using License Keys

A (port) license key is a password that you can purchase from your switch distributor or authorized reseller to upgrade your switch. License keys vary according to the features you purchase. To display the Feature Licenses dialog, open the Switch menu and select Features. A port license key enables you to upgrade the switch to a 12-, 16-, or 20-port switch. The switch can come from the factory as an 8-, 12-, 16-, or 20-port switch enabling ports 0-7, 0-11, 0-15, or 0-20 respectively.

NOTE: Upgrading a switch using Port Licensing through an in-band switch is not recommended because traffic is disrupted. However, SANsurfer Switch Manager does not prevent the user from doing so.

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Q-Logic 5600 manual Downloading a Support File, Upgrading the Switch Using License Keys

Contents

SANbox 5600 Series Switch Managment User’s Guide SANbox 5600 Series Switch Management User’s Guide Document Revision HistoryTable of Contents Section Managing Fabrics SANbox 5600 Series Switch Management User’s Guide Managing Switches SectionSANbox 5600 Series Switch Management User’s Guide Section Managing Ports Appendix a Command Line Interface Glossary Index List of Figures List of Tables SANbox 5600 Series Switch Management User’s Guide Related Materials Intended AudienceJdom License Introduction Jdom License Availability Technical SupportTraining Contact Information Support HeadquartersUsing SANsurfer Switch Manager Workstation Requirements Installing the Management ApplicationWorkstation Requirements SANsurfer Switch Manager SMS Installation for Windows SANsurfer Management SuiteChglax.bat SMS Installation for Linux SMS Installation for Solaris Change directories to the package location Install the new SANsurfer Switch Manager packageLocate and execute the file sbmoversms.sh Starting SANsurfer Switch Manager ‰ For Linux or Solaris enter the SANsurfer commandInitial Startup Dialog SANsurfer Switch Manager Window Exiting SANsurfer Switch Manager Save Default Fabric View File DialogUninstalling SANsurfer Switch Manager Load Default Fabric File DialogSMS Uninstall Standalone UninstallChanging the Encryption Key for the Default Fabric View File Saving and Opening Fabric View FilesSetting SANsurfer Switch Manager Preferences Using Online Help Viewing Software Version and Copyright InformationSANsurfer Switch Manager User Interface Faceplate DisplayMenu Bars Topology Display MenuFaceplate Display Menu Shortcut KeysTool Bar Tool Bar ButtonsFabric Tree Fabric TreeGraphic Window Working Status IndicatorData Window and Tabs Using the Topology Display Switch and Link StatusSelecting Switches and Links Working with Switches and LinksArranging Switches in the Display Opening the Faceplate and Topology Display Popup Menus Topology Data WindowsUsing the Faceplate Display 11. Faceplate DisplayWorking with Ports Port Views and StatusSelecting Ports Opening the Faceplate Popup Menu Faceplate Data WindowsPage Managing Fabrics Radius ServersAdding a Radius Server Add ServerManaging Fabrics Radius Servers Removing a Radius Server Remove ServerEditing Radius Server Information Edit Server InformationModifying Authentication Order Radius Server Information Modify Authentication Order Radius Server InformationConnection Security Securing a FabricFabric security consists of the following Security Consistency Checklist User Account SecurityDevice Security Edit Security Dialog Edit Security DialogCreating a Security Set Create Security Group Dialog Creating a Security GroupCreate Security Group Member Dialog Create a Security Group Member DialogManaging Fabrics Securing a Fabric Creating a Security Group Member Editing the Security Configuration on a Switch Using the Security Config Dialog Viewing Properties of a Security Set, Group, or MemberActivating a Security Set Archiving a Security Configuration to a FileDeactivating a Security Set Fabric Services Configured Security Data WindowActive Security Data Window Enabling Snmp Configuration Click the In-band Management Enable buttonEnabling In-band Management Tracking Fabric Firmware and Software VersionsSaving a Version Snapshot Viewing and Comparing Version SnapshotsExporting Version Snapshots to a File Fabric Version Snapshot Analysis DialogManaging the Fabric Database Adding a FabricRemoving a Fabric Opening a Fabric View FileSaving a Fabric View File Deleting Switches and LinksRediscovering a Fabric Adding a New Switch to a Fabric Replacing a Failed Switch Displaying Fabric Information Topology Display Switch and Status Icons Fabric StatusDisplaying the Event Browser 11. Events BrowserSeverity Levels Discarded when you close a SANsurfer Switch Manager sessionEditor or browser Filtering the Event Browser 12. Filter Events DialogSorting the Event Browser Saving the Event Browser to a FileDevices Data Window Devices Data Window EntriesActive Zone Set Data Window 13. Active Zone Set Data WindowWorking with Device Information and Nicknames Link Data WindowDisplaying Detailed Device Information Managing Device Port Nicknames Exporting Device Information to a FileCreating a Nickname Deleting a Nickname Editing a NicknameExporting Nicknames to a File Zoning a Fabric Importing a Nicknames FileZoning Concepts Zones Soft ZonesAliases Access Control List Hard ZonesZone Sets Zoning Database Viewing Zoning Limits and PropertiesUsing the Zoning Wizard Editing the Zoning Database Managing the Zoning DatabaseManaging the zoning database consists of the following Edit Zoning Dialog Tool Bar Buttons and Icons Edit Zoning Dialog Tool Bar Buttons and Icons Configuring the Zoning Database Interop Auto SaveDefault Visibility Discard InactiveSaving the Zoning Database to a File Restoring the Zoning Database from a FileRestoring the Default Zoning Database Removing All Zoning DefinitionsManaging Zone Sets Creating a Zone SetCopying a Zone to a Zone Set Activating and Deactivating a Zone SetRemoving a Zone from a Zone Set or from All Zone Sets Managing Zones Removing a Zone SetManaging zones involves the following Creating a Zone in a Zone Set Adding Zone Members Renaming a Zone or a Zone Set Removing a Zone MemberRemoving a Zone from a Zone Set Removing a Zone from All Zone SetsManaging Aliases Changing Zone TypesCreating an Alias Adding a Member to an Alias Removing an Alias from All ZonesMerging Fabrics and Zoning Zone Merge FailureZone Merge Failure Recovery Managing Fabrics Zoning a Fabric 59097-02 B Managing Switches Managing User Accounts Factory User AccountsUser Account Administration Dialog Add Account Creating User AccountsUser Account Administration Dialog Remove Account Removing a User AccountChanging a User Account Password User Account Administration Dialog Change PasswordUser Account Administration Dialog Modify Account Modifying a User AccountDisplaying Switch Information Faceplate Display Switch InformationSwitch Data Window Switch Data Window EntriesRatov Switch Data Window Entries Ing Detailed Device Information on page 3-36for infor Port Statistics Data Window Port Information Data WindowConfigured Zonesets Data Windows Configured Zonesets Data WindowConfiguring Port Threshold Alarms Port Threshold Alarm Configuration DialogPaging a Switch Port Threshold Alarm ExampleSetting the Date/Time and Enabling NTP Client Resetting a SwitchSwitch Resets Type DescriptionConfiguring a Switch Using the Configuration WizardSwitch Properties Symbolic NameSwitch Administrative States Switch Administrative StatesDomain ID and Domain ID Lock Fabric Device Management Interface Broadcast Support In-band ManagementAdvanced Switch Properties 10. Advanced Switch Properties DialogInterop Mode for Zoning Legacy Port Address FormatTimeout Values Timeout ValuesSystem Services Dialog 11. System Services DialogSecurity Consistency Checklist Dialog Network Properties 12. Network Properties DialogIP Configuration IP Configuration ParametersRemote Logging NTP ClientSnmp Properties 13. Snmp Properties DialogSnmp Configuration Snmp Configuration ParametersSnmp Trap Configuration Snmp Trap Configuration ParametersManaging Switch Stacks 14. Switch StacksSyslog 15. Syslog DialogArchiving a Switch Select Source DialogRestoring a Switch 16. Restore Dialogs Full and SelectiveManaging Switches Restoring a Switch Restoring the Factory Default Configuration Factory Default Configuration SettingsFactory Default Configuration Settings Upgrading the Switch Using License Keys Downloading a Support File17. Features License Key Dialog Installing Firmware Displaying Hardware Status 19. Hardware Status LEDsManaging Switches Displaying Hardware Status 59097-02 B Managing Ports Displaying Port InformationDisplaying Port Types Monitoring Port StatusPort Types Displaying Port Operational States Displaying Port SpeedsPort Operational States Port SpeedsDisplaying Transceiver Media Status Port Transceiver Media ViewPort Statistics Data Window Entries LIP ALPD,ALPS Port Statistics Data Window Entries Port Information Data Window Entries Port Information Data Window Entries Configuring Ports Port Properties DialogChanging Port Administrative States Port Administrative StatesChanging Port Speeds Changing Port Types Stream Guard Changing Port Symbolic NameDevice Scan Using the Extended Credits Wizard Resetting a Port Designate Donor PortsTesting Ports Port Loopback Test DialogManaging Ports Testing Ports Graphing Port Performance Fabric View GraphsThis section describes how to do the following Starting SANsurfer Performance ViewerSave Default Performance View File Dialog Exiting SANsurfer Performance ViewerLoad Default View File Dialog Saving and Opening Performance View FilesChanging the Default Performance View File Encryption Key Setting SANsurfer Performance Viewer PreferencesSetting the Polling Frequency Displaying Graphs for a SwitchDisplaying Graphs for a Stack Arranging Graphs in the DisplayDefault Graph Options Dialog Customizing GraphsManaging Ports Graphing Port Performance Setting Global Graph Type Rescaling a Selected GraphPrinting Graphs Saving Graph Statistics to a FileCommand Line Interface Logging On to a SwitchWorking with Switch Configurations User AccountsModifying a Configuration Backing up and Restoring Switch Configurations Ftp ipaddress userimages password images ftp bin Commands Table A-1. Command-Line CompletionTable A-2. Commands Listed by Authority Level Admin Session CommandsAdmin Command AuthoritySyntax KeywordsAlias Command Syntax aliasKeywords add alias memberlist Copy aliassource aliasdestinationDelete alias ListMembers alias Remove alias memberlistCIM Command Following is an example of the CIM Limits command CIMListener Command Table A-3. CIM Listener Configuration ParametersEdit listenername URLCIMSubscription Command Table A-4. CIM Subscription Configuration ParametersSyntax cimsubscription Keywords create subscriptionnameEdit subscriptionname Syntax config Config CommandKeywords activate configname Restore Edit confignameSave configname #ftp symbolicname or ipaddress user images Create Command Syntax create certificate supportKeywords certificate SupportLocal directory now /itasca/conf/images bin Following is an example of the Create Certificate command SANbox xxxx admin # create supportSyntax date Date CommandKeywords MMDDhhmmCCYY Feature Command Syntax featureKeywords add licensekey LogAuthority Admin Firmware Install CommandSyntax firmware install Group Command Syntax groupKeywords add group Table A-5. ISL Group Member AttributesTable A-6. Port Group Member Attributes Configures security for attachments to other switches Table A-7. MS Group Member AttributesCopy groupsource groupdestination Create group typeEdit group member Table A-8. Group Member AttributesMembers group Remove group memberlistRename groupold groupnew Securitysets groupFollowing is an example of the Group Edit command ISLFollowing is an example of the Group List command Following is an example of the Group Members commandHardreset Command SyntaxHelp Command Help command keywordCommand KeywordFollowing is an example of the History command History CommandHistory Hotreset Command HotresetKeywords cleanup Image CommandSyntax image Ftp Ftp switchname Wait for the unpack to complete Lip Command Admin sessionFollowing is an example of the Lip command Lip portnumberPasswd Command Syntax passwd accountname Keywords accountnamePing Command Following is an example of a successful Ping commandPing ipaddress IpaddressPs Command Examples The following is an example of the Ps commandAuthority None Syntax ps Displays current system process informationQuit Command Authority NoneCloses the Telnet session Syntax quit, exit, or logoutReset Command Syntax resetKeywords config configname FactoryServices SwitchRadius SecurityTable A-9. Switch Configuration Defaults ValuesTable A-10. Port Configuration Defaults Parameter 4-Gbps Port DefaultsTable A-11. Port Threshold Alarm Configuration Defaults Table A-12. Zoning Configuration Defaults Table A-13. Snmp Configuration DefaultsTable A-14. Radius Configuration Defaults Table A-15. Services Configuration DefaultsTable A-16. System Configuration Defaults Table A-17. Security Configuration DefaultsSecurity Command Keywords activeEdit Following is an example of the Security History command MD5Following is an example of the Security Limits command Following is an example of the Security List commandSecurityset Command Create securityset DeactivateDelete securityset Groups securitysetFollowing is an example of the Securityset Groups command Following is an example of the Securityset List commandSet Command Keywords alarm optionConfig option Syntax setSetup option Switch stateLog option Pagebreak stateTimezone Set Config Command Set configTable A-18. Set Config Port Parameters Port portnumberSend Arbff True instead of IDLEs False on the loop Table A-18. Set Config Port Parameters Table A-19. Security Configuration Parameters Table A-20. Set Config Switch ParametersResource Allocation Timeout Value. The number Table A-21. Set Config Threshold Parameters ThresholdTable A-22. Set Config Zoning Parameters Following is an example of the Set Config Port command ArbffEnter key to do so Configuring Port Number AdminState Following is an example of the Set Config Security command Following is an example of the Set Config Switch commandFollowing is an example of the Set Config Threshold command Following is an example of the Set Config Zoning command Set Log Command Set logArchive Component filterlistDisplay filter Level filter Port portlistAlarms are always logged and always displayed on the screen StartStop Stops logging of eventsSet Port Command Disables the port by removing power from the port lasers State stateSet Setup Command Set setupRadius Services Snmp System Configuration fieldsTable A-23. Radius Service Settings Table A-24. Switch Services Settings Table A-24. Switch Services Settings Table A-25. Snmp Configuration Settings Table A-26. System Configuration Settings Table A-26. System Configuration Settings Following is an example of the Set Setup Services command Following is an example of the Set Setup Snmp command Following is an example of the Set Setup System command Show Command Keywords aboutCimlistener listenername Alarm optionCimsubscription subscriptionname Fdmi portwwn InterfaceLog option LsdbPerf option PagebreakTable A-27. Show Port Parameters Lipalpdalps Post log Steering domainidTable A-28. Switch Operational Parameters Displays the current time zone setting TopologyDisplays all connected devices UsersFollowing is an example of the Show Fabric command Following is an example of the Show Domains commandFollowing is an example of the Show Fdmi command Following is an example of the Show Fdmi WWN command Following is an example of the Show NS local domain commandFollowing is an example of the Show NS portID command Following is an example of the Show NS domainID commandFollowing is an example of the Show Interface command Following is an example of the Show Port command PL-XPL-VC-SG3-22Following is an example of the Show Switch command Following is an example of the Show Topology command59097-02 B 105 Following is an example of the Show Version command Show Config Command Show configFollowing is an example of the Show Config Port command Following is an example of the Show Config Switch command Following is an example of the Show Config Threshold command Following is an example of the Show Config Zoning commandShow Log Command NoneShow log Keywords numberofeventsSnmp events Displays all informative events Displays all warning eventsDisplays all critical events Displays all events related to EPortsSettings LevelOptions PortFollowing is an example of the Show Log command Show Perf Command Errors portnumber Outframe portnumberFollowing is an example of the Show Perf Byte command Show setup Show Setup CommandMfg Following is an example of the Show Setup Services command Following is an example of the Show Setup Radius commandFollowing is an example of the Show Setup Snmp command Following is an example of the Show Setup System command Shutdown Command Syntax shutdownTest Command Port portnumber testtype cancel StatusSyntax test Keywords port portnumber testtypeCancels the online test in progress StatusTest port x online Examples The following is an example of the Uptime command Uptime CommandAuthority None Syntax uptime User Command Syntax userKeywords accounts AddFollowing is an example of the User Add command Following is an example of the User Accounts commandFollowing is an example of the User Edit command Following is an example of the User Delete command Following is an example of the User List commandExamples The following is an example of the Whoami command Whoami CommandAuthority None Syntax whoami Zone Command Syntax zoneKeywords add zone memberlist Copy zonesource zonedestinationDelete zone Members zoneRemove zone memberlist Rename zoneold zonenewFollowing is an example of the Zone Members command Following is an example of the Zone Zonesets command Zoneset Command Syntax zonesetDelete zoneset Remove zoneset zonelistRename zonesetold zonesetnew Zones zonesetFollowing is an example of the Zoneset Zones command Zoning Command Opens a Zoning Edit sessionTable A-29. Zoning Database Limits Limit DescriptionFollowing is an example of the Zoning Limits command E2JBOD2Following is an example of the Zoning List command Command Line Interface Zoning Command 142 59097-02 B Access Control List Zone Administrative StateAlarm BootPClass 3 Service Configured Zone SetsDefault Visibility Fabric Management SwitchInput Power LED Inter-Switch LinkMaintenance Button Maintenance ModeSmall Form-Factor Pluggable Zoning Database Soft ZoneTarget User AccountIndex Index-2 59097-02 B 59097-02 B Index-3 Index-4 59097-02 B 59097-02 B Index-5 Index-6 59097-02 B 59097-02 B Index-7 Index-8 59097-02 B 59097-02 B Index-9 Index-10 59097-02 B