Troubleshooting

Troubleshooting

Problem

Cause

Action

 

 

 

Smoke comes out during

During initial operation

Smoke may come from

operation.

If there is food on the

the heater when you first

 

heater

use the oven. This is not a

 

 

malfunction, and if you run

 

 

the oven 2-3 times, it should

 

 

stop happening.

 

 

Let the oven cool

 

 

sufficiently and remove the

 

 

food from the heater.

 

 

 

There is a burning or

If using plastic or other

Use glass containers suitable

plastic smell when using

containers that are not heat-

for hot temperatures.

the oven.

resistant

 

 

 

 

The oven does not cook

If the door is often opened

Do not frequently open

properly.

during cooking

the door unless you are

 

 

cooking things that need to

 

 

be turned. If you frequently

 

 

open the door, the interior

 

 

temperature will be lower

 

 

and this may affect the

 

 

results of your cooking.

 

 

 

I can hear water boiling

This is because water is

This is not a product

during vapour cooking.

heated using the steam

malfunction, so there is no

 

heater

need to worry.

 

 

 

Vapour cooking does not

If there is no water in the

Add water to the tank and

work.

water supply tank

try again.

 

 

 

The set is warm during

This is because pyro

This is not a product

pyro cleaning

cleaning uses high

malfunction, so there is no

 

temperatures

need to worry.

 

 

 

There is a burning smell

Pyro cleaning uses high

This is not a product

during pyro cleaning.

temperatures, so you may

malfunction, so there is no

 

smell food residue burning.

need to worry.

 

 

 

Steam cleaning does not

This is because the

Let the oven cool and then

work.

temperature is too high

use.

 

 

 

88  English

NV73J9770RS_EE_DG68-00613D-05_SV+NO+FI+DA+EN.indb 88

2018-04-06 ￿￿ 5:51:44

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Samsung NV73J9770RS/EE manual Troubleshooting