Toshiba DK424I, dk14, DK40I manual Program 26 Overview, 3-67

System & Station

Program 26 – Built-in AA Camp-on Busy Time

Program 26 Overview

Note This program only applies to Auto Attendant (built-in) calls to busy or ringing stations; it does not apply to ring transfer camp-on time from stations or customer-supplied Auto Attendant devices; see Program 37 Ring Transfer (Camp-on) recall time.

This program establishes the time it takes for unanswered Auto Attendant calls camped-on to busy or ringing [DNs] to be routed to other destinations. The time, which is set for the “camped-on to station”, can be set from 011 seconds to 999 seconds. Ring/No Answer call time to idle stations is fixed at 16 seconds unless Call Forward/No Answer is set at the called station.

The destination that the call can be rerouted to depends on the Auto Attendant application. In Auto Attendant applications that use just primary announcement devices, the destination is set in Program 10-3, and can be either back to the primary announcement or the normal ringing pattern of the line that the call came in on (Programs 81, 84, or 87 for telephone ringing and *81, *82, *83 for [DN] flash. Also see Program 10-3, LEDs 15 and 16 for disconnect time options. In applications that use secondary announcement devices in addition to primary ones, the rerouted calls are automatically sent to secondary announcement devices.

This program timer sets the time that Auto Attendant calls to a busy or ringing station will camp- on before routing back to a primary announcement or to the calling CO line’s normal ring pattern. (See Program 10-3, LED 3 for routing option after Camp-on-Busy). The time set in this program applies to the called station.

If CF-NA or CF-B/NA is set on a Telephone, the CF-N/A ring timer will have priority over this 16-sec. camp-on-busy timer so the telephone will ring for the duration of the CF-NA timer. Auto Attendant calls to a ring-no-answer or busy station will only forward to one destination, if the CF destination station has call forward set, the call will camp-on for 16-seconds and then route per the Auto Attendant flow diagram—the call will not forward a second time to another destination.

System & Station

Strata DK Programming 5/00 3-67