Toshiba DK424I, dk14, DK40I manual 3-139, Program 58-5Overview

System & Station

Program 58 – DK424 Attendant Console Series (Part 1)

Notes

●

●

EMRG has first priority over the above key assignments.

See Program 59 for the function of each button.

Program 58-5 – Attendant Console Overflow Destination Assignments

Initialized Default: Blank

✱

￿

✱￿￿

￿

✱￿￿

✱￿￿

￿

6SNU

￿

￿

+ROG

￿

6SNU

￿

+ROG

￿

6SNU

￿

￿

+ROG

￿

6SNU

￿

￿

+ROG

SELECT = 5

Enter the overflow destination port number.

Console Number (1~4)

Console overflow destination =

Processor Type	Port Range
DK14	000~009
DK40i	000~027
RCTUA	000~031
RCTUBA/BB	000~079
RCTUC/D	000~239
RCTUE/F	000~335

Processor Type	Port Range
B1CU	000~055
B2CAU/BU	000~111
B3CAU/BU	000~191
B5CAU/BU	000~335

Program 58-5 Overview

When the attendant console has been placed in the Overflow mode (via the 2YHUIORZ button), calls queue to be answered based on the predetermined FIFO or priority basis. If a call remains in queue for a period longer than the time period set for the Overflow Timer (set in Program 58-1), then the call will overflow to the destination assigned in this program.

The assigned destination can be either a station, voice mail, auto attendant, or another attendant console.

●Calls that will overflow include ring transfer, incoming CO /LQH, GLDO￿“￿”, and $WWG￿&DOO button calls; Transfer Recall (,Q￿7UDQV) and +ROG recall will not overflow.

●Overflow recall time is set in Program 58-1.

System & Station

Strata DK Programming 5/00 3-139