Toshiba DK40I, dk14, DK424I manual 138

$QVZHU

System & Station

Program 58 – DK424 Attendant Console Series (Part 1)

Program 58-2 Overview

This program identifies in software the type of display connected to each console. It also enables you to set priorities for types of incoming calls. You can also enable Call Waiting tones.

LED 01: Attendant Console Display Type

Base units can connect to an Electroluminescent (EL) display (LED 01 On) or Extended Graphics Adapter (EGA) Display (LED 01 Off).

LED 02: Answer Button Operation

The attendant console $QVZHU button can be programmed to answer calls on either a First-in, First-out (FIFO) or a Priority basis. With FIFO, new calls or recalls are stacked in queue in the order in which they are received. This is true regardless of the type of call/recall (CO line,

Intercom, [DN] call or Hold Recall, etc.). The queued calls ring to the button in the order in which they are received.

With Priority operation, each type of incoming call or recall (CO line call, [DN] call, Hold Recall or Park Recall, etc.) is assigned a specific answering priority ranging from 1~6. (Call Priority is flexible and is assigned in Program 58-4.) Calls will queue to the attendant in order of their predetermined priority levels. For example, Priority Level 1 calls ring to the attendant before Priority 2 calls; Priority 2 calls ring before Priority 3 calls, and so forth.

LED 03: Attendant Console Call Waiting Tone

Each attendant console can be programmed individually to receive a muted ring signal that will alert the console that a new call is waiting while the console is busy on another call. If call waiting tone is not enabled, new calls do not present an audible indication. The call waiting display always displays the number of calls waiting to be answered.

LED 04: Speed Up PC Attendant Console LCD Display (Release 4.15 or higher)

When LED 04 is On, it speeds up the display for the PC Attendant Console (Version 4T and higher). LED 04 Off is for the traditional Attendant Console LCD Display. The Default if Off.

Program 58-4 – Attendant Console Answer Button Priority Assignments

Initialized Default: 0, 1, 2, 3, 4, 5, 6

✱￿ ✱￿￿ ￿ ✱￿￿

Highest Priority

✱￿￿ ￿ 6SNU ￿ ￿ +ROG ￿ 6SNU ￿

SELECT = 4

Console Number (1~4)

Lowest Priority

+ROG ￿ 6SNU ￿ ￿ +ROG ￿ 6SNU ￿ ￿ +ROG

Enter button numbers in priority order.

Button Name	Park-RC	Trans RC	Hold-RC	In-Trans	LINE	In Dial “O”	[PDN]
Button Number	0	1	2	3	4	5	6

Program 58-4 Overview

Each incoming call or recall type can be assigned a specific $QVZHU button priority level, ranging from 0~6. If the $QVZHU button is assigned Priority answer operation in Program 58-2, then incoming calls/recalls will ring to the $QVZHU button based on their assigned priority levels. Priority 1 calls have the highest priority while Priority 6 calls have the lowest.

3-138 Strata DK Programming 5/00