Toshiba dk14, DK40I, DK424I manual 3-24, To assign a digit menu prompt to an ACD Group

System & Station

Program 09 – Built-in Auto Attendant Prompt / Station Assignments

➤To create one-digit dialing prompts and to assign the associated destination station numbers

1.Enter Program 09.

2.When “SELECT” appears on the LCD, press the desired digit (prompt). Then “AUTO ATT DIAL” appears on the LCD.

3.Enter the destination DH or station [PDN] (not Port number) number or ￿￿ plus the ACD group (per Note) associated with the prompts and then the +ROG button.

4.Press 6SNU and repeat Steps 2 and 3 for more prompt-station entries.

➤To enter two-digit dialing prompts along with their destination station numbers

1.Enter Program 09 and then see “SELECT” on the LCD.

2.Press the desired leading digit then see “AUTO ATT DIAL” on the LCD.

3.Press ✱ and then the +ROG button. The first digit will now be set, and “DATA PROGRAMED” will again appear on the LCD.

4.Press 6SNU and press a second digit, and then see “AUTO ATT DIAL” on the LCD.

5.Enter the destination station [DN] assigned to the two-digit prompt and then the +ROG button.

6.To complete more prompt-station entries, repeat Steps 4 and 6.

➤To assign a digit (menu prompt) to an ACD Group

➤Enter ￿￿;; in place of the [DN]) at the “AUTO ATT DIAL” LCD programming prompt, where XX is the ACD Group number 01~16.

Note When transmission and DTMF levels are lower than normal or when the digital announcement voice frequencies match DTMF digital frequencies (talk-off), Auto Attendant efficiency may be improved with two-digit dialing options, instead of one-digit dialing options.

3-24 Strata DK Programming 5/00