Toshiba DK40I Initialized Default Port, Select = ACD Group Number, ACD Group Number Destination

Automatic Call Distribution

Program *14-2 – DID, Tie, DNIS, ANI Line After Shift/Overflow Substitution Destinations

Program *14-2 – DID, Tie, DNIS, ANI Line After Shift/ Overflow Substitution Destinations

Initialized Default: Port 000

✱￿ ✱￿￿ ￿ ✱￿￿

✱￿￿ ￿ 6SNU ✱ ￿ ￿ +ROG ￿ 6SNU ￿

SELECT = 2

SELECT = ACD Group Number

+ROG ￿ 6SNU ￿ ￿ +ROG ￿ 6SNU ￿ ￿ +ROG

DATA =

DID/Tie/DNIS/ANI Overflow Substitution Destination

Processor	ACD Group Numbers
DK40i, RCTUA, RCTUBA/BB, B1CU	01~08
RCTUC/D, B2CAU/CU, B3CAU/CU	01~16
RCTUE/F, B5CAU/CU	01~16

DK40i		RCTUA	RCTUBA/BB			RCTUC/D	RCTUE/F	DID/Tie/DNIS/ANI Overflow Substitution Destination
000~027	000~031			000~079		000~239	000~335	Station or Attendant Console [PDN] Program 04 Port Number
500~527	500~531			500~579		500~739	500~835	[PhDN] Program **04 Port Number
900~915	900~915			900~915		900~915	900~915	Distributed Hunt Group Program *04 Port Number
B1CU		B2CAU/CU			B3CAU/BU		B5CAU/BU	DID/Tie/DNIS/ANI Overflow Substitution Destination
000~055		000~0111			000~191		000~335	Station or Attendant Console [PDN] Program 04 Port Number
500~579		500~739			500~739		450~785	[PhDN] Program **04 Port Number
900~915		900~915			900~915		900~915	Distributed Hunt Group Program *04 Port Number

ACD Group Number

Destination

6-16 Strata DK Programming 5/00