Telecommunication Systems Division
Programming Manual
Publication Information
FCC Requirements
Radio Frequency Interference
Important Notice Music-On-Hold
Contents
Contents
Iii
Toll Restriction
Least Cost Routing
Least Cost Routing
Automatic Call Distribution
Automatic Call Distribution
E911
Guide to Programming Nfas with Release 4.15 software
Vii
Organization
Conventions
Conventions
Introduction
Conventions Description
General Descriptions
Installation and Programming
Feature Description
Related Documents/Media
CD-ROMs
Quick Reference Guides
Overview
Numerical Program Listing
ProgramNumber
Overview
Numerical Program Listing
System Station RestrictionToll
Overview
System Station
Least Cost Routing Parameters
Attendant Console Overflow Timer
Toll Restriction Class Parameters
46-41 46-51 Toll Restriction Classes 2~8 46-61 46-71
Line Directory Number LDN Registration
Door Phone Busy Signal/Door Lock Assignments
Direct Inward Dialing Parameters
Channel Group/Trunk Parameters
Data Transfer from Temporary Memory to Working Memory
Call Forward Station Ring Assignment Release
Automatic PCB Recognition/Port Renumber
Alphabetical Program Listing
Feature or Topic Program Number
Alphabetical Program Listing
Hmis
Physical Port Display/Change T1 Assignments
Programming Section Layout
How to Program a Strata DK System
LED Buttons
Program Sequence
Overview Step
Range Programming
Multidimensional Programs
Programming Data Variations
Simple Programs
Programming LED Buttons Keystrip Template
First-time Programming
First-time Programming
Check Minimum Hardware Requirements
Initialize the System
Run Additional Programs as Required
Run Programs 03
Run Program
Set Date, Time and Day
Program
Programming Examples
Programming Examples
Initialization & Test
Program Type Initialization
Program 91-9 System Initialization
Program 91-9 Overview
Initialization & Test
Action press buttons + LED Buttons LCD Response
Program 91-9 Example
Program 90 Initialize Programs 00~*99
Program 90 Initialize Programs 00~*99
Program 90 Overview
Action LCD Response
Program 90 Example
Program 91-1 Automatic PCB Recognition and Port Renumber
Program Type Initialization Initialized Default None
Program 91-1 Automatic PCB Recognition and Port Renumber
Program 91-1 Overview
Program 91-1 Example
Program 91-2 Overview
Clear more data
Program 92 Initializing Misc. Backup RAM
Program 92 Initializing Misc. Backup RAM
Program 92 Overview
After 6SNU6SHDNHU is pressed to indicate program number may
Program 92 Example
To . System beeps to indicate it is exiting Program
Exit programming mode
Initialized data in system memory LEDs got out
Exit Program 92. Enter another program number see Program
Program 00 Part 1 Software Check
1st Level Password
2nd Level Password
Power Cycle Counter not programmable
Program 00 Part 1 Example
Program 00 Part 1 Overview
System after Program 00 was initialized via Program 90 or
Default checksum may change
Exit programming mode
Action press buttons + LED Buttons LCD Response 1111
Display General RAM Test Results
Backup RAM Test
Program 00 Part 2 Processor RAM Test
General RAM Test
Program 00 Part 2 Overview
Display Backup RAM Test Results
System & Station
Program 01 Station Logical Port Display and/or Change
Program 01 Overview
Program Type Station
Program 02 Station Physical Port Display and/or Change
Program 02 Station Physical Port Display and/or Change
Program 02 Overview
System & Station
Program 03 for DK14 Slot Assignments
Program 03 for DK14 Slot Assignments
DK14 Base KSU
Processor Type DK40i Program Type System
Program 03 for DK40i Flexible PCB Slot Assignments
DK40i Base KSU
DK40i Expansion KSU
DK40i Slots 15~18 Expansion KSU Assignment Criteria
Program 03 for DK40i Overview
Processor Type All RCTUs Program Type System
Program 03 for DK424 Flexible PCB Cabinet Slot Assignments
DK424 Base Cabinet
DK424 Expansion Cabinet
DK424 and DK424i PCB Codes
Processor Type All BCUs Program Type System
Program 03 for DK424i Flexible PCB Cabinet Slot Assignments
DK424i Base Cabinet
DK424i Expansion Cabinet
Piggyback PCB / Speaker OCA / Data Interface Unit Options
Program 03 for DK424i Overview
PCB Codes
RCIU/RCIS or RCIU2/RCIS
Rctu and BCU
Processor R11 Slot Rctu Slot Slot Code PCB Code
System
Program 03 Example
Cabinet Type
Program Type System Initialized Default All cabinets =
Program *03 for DK424 Cabinet Type Identification
Program *03 Overview
Program 04 Station Logical Port PDN Assignment
Initialized Default See PDNs in the record sheets
Program 04 Station Logical Port PDN Assignment
DK14 Record Sheet
Physical Modular Jack Logical PDNs
DK40i Record Sheet
Select = Station Logical Port Numbers see table below
Physical Modular Jack Logical PDNs Ports
Cabinet Slot
DK424 or DK424i Record Sheet
Select = Station Logical Port Numbers
Press PDN or Button LED 01 to erase 1~4 digits
Logical System Peripheral Device Physical Ports
Program 04 Overview
Station
Feature access codes listed in Program 05 record sheet
Program 04 Example
Action press buttons+LED buttons LCD Response
PhDN or DH DN Port Initialized PhDN or DH DN
Program *04 Overview
Program 05 Flexible Access Code Numbering
Program 05 Flexible Access Code Numbering
Program Type System Initialized Default See record sheet
CO Line Outgoing Calls #7001~#7200
Program 05 Overview
System
Program *05 Call Park Pickup Abbreviated Dialing
Program Type System Initialized Default Blank
Program *05 Call Park Pickup Abbreviated Dialing
Program *05 Overview
Program Type
Program 09 Overview
To assign a digit menu prompt to an ACD Group
Modem
Processor PDN Port Range PDN Ext. #
PhDN DH Group DH Ext. #
Program *09 Overview
Not Used ABR Cycles/10 times Times
Program 10-1 System Assignments, Part 1
Program 10-1 System Assignments, Part 1
Table below
Program 10-1 Overview
LED 05 Incoming Call Abandon Timing
LED 04 Dual-tone Multi-frequency Dtmf Signal Time
LED 07 Ring Transfer of CO Line Allowed
LED 06 CO Line Repeat Ringing
Button LED On LED Off
Initialized Default LEDs 02, 14, 15, and 16 are On
Program 10-2 System Assignments, Part 2
Program 10-2 System Assignments, Part 2
Program 10-2 Overview
LED 12 CO Line Beep Tone
LED 15 External Page Included with All Call
LED 14 Privacy Override Warning Tone
LED 13 Auto Callback Camp-on Tone
LED 03 Ringing Modes
LED 08 Display Dialed Number Timing
LED 07 Standard Telephone Distinctive Ring
LED 05 Music-on-hold or Ring Back Tone
LED 01 Tone First/Voice First-DSS Console
Program 10-3 System Assignments, Part 3
Program 10-3 System Assignments, Part 3
Program 10-3 Overview
LED 20 Smdi Message Desk Number
LED 15 Built-in Auto Attendant MOH/RBT for Transfer
LED 19 Speed Dial Entry Timeout
LED 14 RS-232 Voice Mail Signaling Method
LEDs 16 and 17 Built-in Auto Attendant Disconnect Time
LED 09 Smdi Bellcore Standard Version
LEDs 13-10 Smdi Station Number Digit Length
LED 08 Caller ID / Automatic Number ID
LEDs 01~04 Amplified Conference Assignments
Example
Program 10-4 Overview
LED 10 Not Used LED 11 PRI Isdn Timer
Initialized Default LEDs 12 and 14 are On
Program 10-4 ACD/ISDN/Tandem Parameters
LED 13 3.1kHz Audio
LED 12 BRI Isdn Timer
LED 14 Isdn Start Button Access Code Release
Release 4.3 Only
900 901 916
Dtmf Buffers
LED
Port Number
Program *10 Enhanced 911 Operation
Program Type System Initialized Default See each program
Program *10-91 Overview
Program *10-91 E911 Interdigit Timer
Program *10-92 E911 Pause Before Send Timer
Programs *10-11 and *10-12 Overview
Program 12 Overview
Code 1 Standard Telephone Ring Down Timer
Program Type Station Initialized Default
Program 12 System Assignments, Basic Timing
Code 7 Toll Restriction Timing
Code 3 Pause Timing
Code 4 Flashing Timing
Code 5 Pause After Flash
Processor Type
Initialized Default No port assigned
Program 13 Defining the Message Center
Program 13 Overview
Processor Type CO Line Range
Program Type System Initialized Default All LEDs are Off
Program 15 Ground/Loop/Tie/DID Line Options
Program 15 Ground/Loop/Tie/DID Line Options
Code 2 Line Pulse DP Rate
Code 1 CO Outgoing Signal
Program 15 Overview
Code 0 Automatic Release AR on Voice Mail or Voice Calls
Code 8 Operation After CO Line Flash
Code 4 Automatic Release AR Time
Code 5 Tandem Line Connection
Code 7 Forced Account Code Verified or Non-verified
Program *15 CO Line Tenant Assignments
Initialized Default All CO lines assigned to Tenant
Program *15 CO Line Tenant Assignments
Program *15 Overview
Processor Type CO Line Range CO Line Groups
Program 16 Assign CO Line Groups or Dial
Program 16 Assign CO Line Groups or Dial
0RGH and CO line number, then to display and advance
Tie Lines
Program 16 Overview
Line Numbers
Program 17 DID/Tie Line Options
Program 17 Overview
LEDs 09, 10 and 14~20
LED 05 Dnis Line/Non-DNIS Line
LED 08 ANI/DNIS Digit Format
LED 07 ANI Receive Line Option
LED 06 Telephone LCD Display Option ANI or Dnis
LED 01 Page/Handsfree Answerback
LED 03 did Camp-on/Busy
LED 02 Wink/Immediate
Processor Type Did Line Intercept Port Range
Program Type System Initialized Default No data
Program *17 Overview
Processor Type Did Line Range Intercept Port
Enter the Slot Number 11~78
Program Type System Initialized Default Slot
Program 19 Overview
QSTU2, KSTU2, RSTU, RSTU2, RDSU, or Pstu
Program 20 Overview
Program 20 Computer and Data Interface Unit Configuration
Program 20 Computer and Data Interface Unit Configuration
Initialized Default LED 17 On, all others Off
LED 11 RPCI-DI Dnis to PC Option
Typical LED Settings for Program
LEDs 17~20 Data Security Groups
LEDs 12~16
LED 04 PDIU-DS or PDIU-DI/RPCI-DI Connection
LED 02 AT Commands and Result Codes
LED 06 DTR Pulse
LED 05 Auto Pause Behind PBX
Logical Port No Assignment Modem Port No
Program 21 Modem Pool Port Assignments
Program 21 Modem Pool Port Assignments
Program 21 Overview
LED Button 01 deletes a digit from the hunt-to
Program 22 Rpci and DIU Station Hunting for Data Calls
Program 22 Overview
Program 22 Rpci and DIU Station Hunting for Data Calls
Announcement Device Port Number
Program Type System Initialized Default No ports assigned
Program 24 Built-in AA Secondary Announcement Assignments
Program 25-1 Overview
Initialized Default 20 seconds before overflow
Program 25-1 Built-in AA Incoming Call Overflow Time
Programs 23 and 24 Overview
000~335 Port Camp-on Time
Program 26 Built-in AA Camp-on Busy Time
Program 26 Built-in AA Camp-on Busy Time
Time Processor Type Port Range
Program 26 Overview
Program 27 DKT Handset/Headset Receiver Volume Level
Program 27 DKT Handset/Headset Receiver Volume Level
Program Type Station Initialized Default VR=2
Total DKT Volume Range VR
Attendant DKT/EKT Number 1~8
Program 28 DSS Console/Attendant Telephone Assignments
Program 28 DSS Console/Attendant Telephone Assignments
Ddss PDKU/HDSS Peku PCBs
Program 28 Overview
Console Number
Program 29-1~8 DSS Console and Number Button Assignments
Code Table and Legend
Program 29-1~8 DSS Console and Number Button Assignments
Program 29-1~8 Overview
Group
Program *29 Add-on Modules Button Assignments
Program *29 Add-on Modules Button Assignments
Program *29 Overview
Button Assignments
Initialized Default LEDs 01, 05 and 07 for all ports
Program 30 Station Class of Service
Program 30 Station Class of Service
Program 30 Overview
LED 10 Change Disa Security Code
LED 15 Change Verified Account Code
LED 14 Verified Account Code
LED 11 Dial Pulse Dual-tone Multi-frequency Dtmf Off
LED 07 Off-hook Call Announce OCA Automatic
LED 06 Automatic Busy Redial ABR Access
LED 09 Change Toll Restriction TR Override Code
LED 08 Forced Account Code
LED 01 Speakerphone
Program 30 Example
LED 03 Microphone Button On at Start of Call
LED 02 Mic Button Locked/Momentary
Select
Program *30 Overview
Program Type Station Initialized Default All LEDs Off
Feature
Program *30 Telephone Group Page Assignments
Station
Program 31 Station Class of Service
Program 31 Station Class of Service
DK14, DK40i, all RCTUs and BCUs
Program 31 Overview
LED 18 Executive and Privacy Override Blocking Modem
LED 17 End-to-end Signal RCV VM
LED 20 Toshiba Stratagy/VP B + Station Number
LED 19 Toshiba Stratagy/Stratagy DK/VP B No Station
LED 11 Busy Override BOV Tone
LED 14 Off-hook Call Announce OCA Handset or Speaker
LED 13 OCA Handset Warning Tone
LED 12 Pooled Line Button Operation, No Flash if No Ring
System Number of VM Groups LEDs
LED 09 No Station plus CO Line Conference Origination by VM
LED 05~08 Voice Mail VM Groups 1~4
LED 04 Voice Mail VM to VM Call Blocking
LED 02 Handsfree No Warning
LED 03 Off-hook Call Announce OCA Enabled Receive
LED 01 Handsfree Disabled
Pickup Group
Program *31 Group Pickup Assignments
Program *31 Overview
Program *31 Group Pickup Assignments
Port Number Ringing Code Automatic Preference Code
Program 32 Automatic Preference
Program 32 Automatic Preference
Program 32 Overview
Program *32 RS-232 Voice Mail Message Center Port
Program Type Station Initialized Default Blank
Program *32 RS-232 Voice Mail Message Center Port
Program *32 Overview
Hunt From Hunt To
Program Type Station Initialized Default Blank
Processor Type PDN Port Range
Program 33 PDN/ PhDN Station Hunting Voice Calls Only
Program 33 Example
Program *33 PhDN Owner Telephone Assignment
Initialized Default Blanks no data
Program *33 PhDN Owner Telephone Assignment
Program *33 Overview
Port Seconds
Program 34 Hold Recall Timing
Program 34 Overview
Program 34 Hold Recall Timing
Camp-on Tone to standard telephone DKT, or EKT handset/Spkr
Program *34 Station Class Of Service
Program *34 Station Class Of Service
Initialized Default LED 01 On for all ports
Program *34 Overview
12~09
Program 35 Station Class of Service
Program 35 Station Class of Service
100
LED 18 Automatic Hold
Program 35 Overview
101
LED 15 Isdn Immediate DIaling
102
LED 17 Continuous Dtmf Tones Off
LED 16 No Call Forward/No Answer on Handsfree Answerback
LED Description
103
LEDs 13 and 14 Toll Restriction After Answer
LED 07~12
104
Program 36 Fixed Call Forward
Program 36 Fixed Call Forward
Program 36 Overview
105
Tenant Number 1~4
Tenant Number 1~4 Night Transfer Lock Password
Program *36 Overview
106
Program 37 Ring Transfer Camp-on Recall Time
Program 37 Ring Transfer Camp-on Recall Time
Program 37 Overview
107
Program *37 Park Recall Timing
Program *37 Park Recall Timing
Program *37 Overview
108
Program 38 Digital and Electronic Telephone Keystrip Type
Initialized Default Assigns Code 31 to all ports
Program 38 Digital and Electronic Telephone Keystrip Type
109
Assignments for 2000-Series Digital Telephone Keystrips
Program 38 Overview
111
Assignments for 1000-Series Digital Telephone Keystrips
Assignments for Electronic Telephone Keystrips
39, 59 11, 31, 51
40, 60 16, 36, 56
90, 110 100, 120 96, 116
150, 170 160, 180 156, 176 157, 177 158, 178 159, 179
Processor Type Release 4.0 and higher RCTUs and BCUs
Program *38 Standard Telephone Ring-Down Destination
113
Program *38 Standard Telephone Ring-Down Destination
Program *38 Overview
Program 39 Flexible Button Assignments
Program Type Station Initialized Default See Program
Program 39 Flexible Button Assignments
115
Button Function Button Labels Code
Feature Buttons Assignments
Program 39 Overview
117
Speed Dial code ranges vary per processor
100~
139
Speed dial number set by station port 000. System
119
Directory Number Button Assignments
Port XXX=
Button Type Button Labels Code
Directory Number Programming Example
Program *04
Processor Max. PDNs/PhDNs
121
Station Number +ROG 6SNU +ROG 6SNU +ROG
Alert Signal Button Assignments
Alert Signal Button Button Number 01~20 Speed Dial Number
122
123
Alert Signal Button Programming Example
Processor DH Port Range Hunt Port Range
Program *40 Distributed Hunt Group Member Assignments
124
Program *40 Distributed Hunt Group Member Assignments
125
Program *40 Overview
126
Program *41 for DK424 T1 Assignment Series Part
Series Overview
Program *41-1 T1 Span Rdtu Frame and Line Code Assignments
127
Initialized Default 1 = Loop Start
Turn System Power Off 5 sec then On
Program *41-2 T1 Channel Assignments
Program *41-2 Overview
Initialized Default 5 -6dB
Program *41-3 T1 Span Transmit Level Pad Assignments
128
129
Initialized Default 4 -3dB
Program *41-4 T1 Span Receive Level Pad Assignments
Program *42-2 Overview Release 3.1 and earlier
Initialized Default Primary = 1, Secondary =
Program *42 for DK424 T1 Assignment Series Part
Program *42-1 Overview Release 3.1 and earlier
Program *50 Caller ID Circuit Assignments to CO Line PCBs
Initialized Default No RCIU/RCIS circuits assigned
Program *50 Caller ID Circuit Assignments to CO Line PCBs
131
132
Program *50 Overview
Program *51 Station Memory Allocation
Initialized Default No memory for all ports
133
134
Program *51 Overview
Assigned
135
Processor
Station Owner
136
Program *52 Overview
137
Program 58-1 Attendant Console Overflow Timer
Program 58 DK424 Attendant Console Series Part
Program 58-2 Attendant Console Display Type
138
Console Number 1~4 Console overflow destination =
139
Program 58-5 Overview
Enter the overflow destination port number
Console
Initialized Default Given throughout this section
Program 59 Attendant Console Flexible Button Codes
140
Recommended PC Attendant Console Button Codes
Program 59 Overview
141
Required PC Attendant Console Button Codes
Optional Attendant Console Button Codes
Additional Feature Button Codes
142
000 System Speed Dial Codes 600~*699
143
Dial
100~*139 Speed dial number is set by station port
144
Program Type System Initialized Default LED 01 Off
Program 60-1 Smdr Data Output Options
Program 60-1 Overview
Program 60-2~7 Smdr Output/Account Code Digit Length
Program Type System Initialized Default Item 2 10 seconds
Program 60-2~7 Smdr Output/Account Code Digit Length
145
146
Program 60-2-7 Overview
~15 digits Number
Program Type System Initialized Default No digits
147
Program 60-8 Overview
Select = Verified Account Code Number Vacn
Program 69 Verified Account Codes
148
Program 69 Verified Account Codes
149
Program 69 Overview
VAC Digit Restrict Code VAC Restrict
Program Type System Initialized Default 000 for all VACNs
150
151
Program 70 Overview
Program 71-1~3 Dnis Number and ANI Line Routing Assignments
Program 71 Dnis
Dnis Addresses
Program 71-0 did / Tie / Dnis / ANI Lines
153
Program 71-5 Dnis Number Name Display
Dnis Record Sheet
154
Program 71-0 Overview
Program 71-1~71-3 Overview
Address Processor
Program 71-4 Overview
155
Dnis Addresses
156
Program 71-5 Overview
Processor PDN Port PhDN Port
157
158
First Telephone Group
Second Telephone Group
Program *71, *72, *73 Overview
Network Table Number
Program 72 Dnis Number Network Table Assignments
159
Program 72 Dnis Number Network Table Assignments
160
Program 72 Overview
161
Program 74 System NT Button Lock Password
Tenant Number NT Lock Password 4 Digits
Program 74 Overview
162
Initialized Default Port 1 Type 1, Ports 2~4 Type
Program 76-1X-Y DK14, DK40i, all RCTUs and BCUs
Program 76-1 Overview
Port Number Data Transmission Rate z
Program Type System Initialized Default All ports 2400 bps
Program 76-2 Overview
163
LED On LED Off Button
Program 77-1 Peripheral Options Door Phones
164
Program 77-1 Peripheral Options Door Phones
LEDs 16~19 Port Number/Door Phone/Lock Control Units
Program 77-1 Overview
165
LED 20 Door Lock Time
LED 08 Door Phone Ring On External
LED 10 DKi Admin/Backup
166
LED 14 Rmds or Imdu Modem
LEDs 02 and 01 MOH/NT/External Page Relay DK14 and DK40i
167
LED 06 NT Relay
LED 05 MOH/NT Relay DK40i, DK424
168
Program 77-2 Door Phone Busy Signal/Door Lock Assignments
Program Type Station Initialized Default All LEDs are Off
Program 77-2 Door Phone Busy Signal/Door Lock Assignments
LEDs 04, 08, 12, and 16 Door Lock Assignments
Program 77-2 Overview
169
LED 20 Door Phone Ring Count
Tenant Zone
Program 77-3 Night Ringing Over Piou External Page Zones
Program 77-3 Overview
170
Processor Type All RCTUs and BCUs Release 3.2 and above
Program 77-4 Overview
171
172
Program 78 CO Line Special Ringing Assignments
Program 78 CO Line Special Ringing Assignments
173
174
Program 78 Overview
Ports
Program 79 Door Phone Ringing
175
Program 79 Door Phone Ringing
LEDs 01~12 Door Phone Ring
Program 79 Overview
176
LED 20 Muted Ring to Busy Electronic and Digital Telephone
Program *79 Door Phone to DN Flashing Assignments
Program *79 Door Phone to DN Flashing Assignments
Program *79 Overview
177
178
Initialized Default Tone 1 is assigned to all ports
Program 80 EKT and DKT Ringing Tones CO Line Calls
Program 80 Overview
179
Initialized Default LED 01, 04, and 07 On for all lines
Program *80 Call Forward Station Ring Assignment
Program *80 Overview
CO Line
Programs 81~89 Ground/Loop Start/CO Line Station Ringing
180
Programs 81~89 Ground/Loop Start/CO Line Station Ringing
Station Ringing Modes
Ringing Mode Comments
Program 81~89 Overview
Auto Attendant
Attendant Console Load Sharing
Auto Attendant Delay Ring
Attendant Console DK424 only
182
Auto Attendant Program Example
183
184
185
Programs *81, *84 and *87 Overview
Idle
186
Ground/Loop Start CO Incoming Call Ringing Control
DN LED
187
Processor CO Line
Program 93 CO Line Identification
188
Program 93 CO Line Identification
189
Numeric Mode
Alpha Mode
Program 93 Overview
190
Initialized Default Prints out customer database
Program 97 Printing Program Data through Smdr
Program 97 Overview
Three-digit Toll Restriction
Toll Restriction Features
Toll Restriction Methods
Simple Toll Restriction
Toll Restriction Override by System Speed Dial
Special Common Carrier Authorization
Station Priority Classes 1~8
Office Code Exception Tables
Completing the Toll Restriction System Record
Completing the Toll Restriction System Record
Processor Type PDN Port Range Disa Port R3.X
Program 40 Station CO Line Access
Program 40 Station CO Line Access
Program 40 Overview
Processor CO Line PDN Port Disa Port
Program 41 Station Outgoing Call Restriction
Program 41 Station Outgoing Call Restriction
Processor CO Line PDN Port Disa Port Range
Program 41 Overview
Trunk Centrex/PBX Connection LED On Normal LED Off
Button Line Set Button LEDs
Program 42-0 Overview
Program 42-1~8 Overview
Program 42-1~8 PBX/Centrex Access Codes
Program 42-1~8 PBX/Centrex Access Codes
Initialized Default Assigns no access codes to PBX groups
Selected stations
Program 43 0 + Credit Card Dialing Option
Program 43 0 + Credit Card Dialing Option
Assigned to allow dial 0+ calls with
Program 43 Overview
Data = 1~4 Digit Code
Initialized Default All Classes Blank no code
Program 44-1~8 Overview
Toll Restriction Class
Select = 91~93 To set Emergency Number 1~3
Default
Program 44-91~93 Overview
Emergency Number 1~3 Data = 1~4 Digit Telephone Number
Program 45-1 Overview
Program 45-1 LCR/Toll Restriction Dial Plan
Plan
Pre-January 1995 North American Numbering Plan Nanp
Toll Restriction
Post 1995 North American Numbering Plan Nanp
Plans 4~6
Changing System Dialing Plan for Nanp from a Station
Plan 7 10XXX+1+NXX+NXX/NXX
CO Line Toll
Program 45-2 Toll Restriction Disable
Program 45-2 Toll Restriction Disable
Program 45-2 Overview
Data =
Program 45-3~6 Overview
Items 4
Items 3
Program 45-8~9 Toll Restriction Override Code
Initialized Default Leaves code assignments blank
Program 45-8~9 Toll Restriction Override Code
Program 45-8~9 Overview
Data = Office Code
Program *45-1 1~4 Toll Restriction for Office Codes
Program *45-1 Overview
Program *45-1 1~4 Toll Restriction for Office Codes
Program *45-2 1~6 LCR/Toll Restriction Bypass
Initialized Default All data blank
Program *45-2 Overview
Example Centrex assume
Example 10-digit Dialing
Program *45-3 Overview
LED 01 once
Using or # as the First Digit on Isdn BRI/PRI
Example
LED 02 Order of LCR bypass code and MDT
Program *45-4 Special Code Dialing Sequence with
Program *45-4 Overview
LED 01 Pause following Program *45-3 code
Program *45-4 LED 02 On LED 02 Off
LCR Example
Overlap Area Codes 8 max
Program *45-5 Overlap Area Code
Program *45-5 Overview
Program *45-5 Overlap Area Code
Processor Toll Restriction Class
Initialized Default Includes all area codes in all classes
Program 46-2~4 Overview
Class Check one Allowed Denied Data = Area Codes
Class Check one Allowed Denied Data = Office Codes
Initialized Default Includes all office codes in all classes
Program 46-6~8 Overview
Programs 46-10~80 Toll Restriction Class Parameters
Programs 46-10~80 Toll Restriction Class Parameters
Programs 46-10~80 Overview
LED 01 0 Restricted
LED 03 1+AC+555 and AC+555 Allowed
LED 02 01 Restricted
Programs 46-11~46-81 Toll Restriction Class 1~8 Parameters
Initialized Default Leaves all LEDs Off
Programs 46-11~46-81 Toll Restriction Class 1~8 Parameters
Programs 46-11~46-81 Overview
Select = Exception ~16
Initialized Default Assigns no office codes to tables
Enter only one area code per exception table
Program 47 Overview
Program 48 Station Toll Restriction Classification
Initialized Default 100 for all ports
Program 48 Station Toll Restriction Classification
Enter Function Description
Program 48 Overview
Digit Restriction
Station Restriction
LCR Features
LCR Conditions
Processor CO Line Group
LCR CO Line Programming Reference Table
LCR CO Line Programming Reference Table
Line CO Line in Group CO Line Type/Comments
LED 02 Not used LED 03 555 LDI Route Per Program
LED 01 Enable System LCR
Program 50-1 LCR Parameters
Program 50-1 Overview
LED Button 05 Warning Tone Last Choice Route Number
LED Button 04 Dial Tone After LCR Access
Program 50-2 LCR Home Area Code
Program 50-2 Overview
Special Code 4 Digits Examples 911 411
Initialized Default 911 in 31, all other codes blank
Programs 50-3 1~5 LCR Special Codes
Programs 50-3 1~5 Overview
Data = LDI Route Plan see Legend below
Processor LDI Route LDI Route Plans Default
Program 50-4 LCR Long Distance Information LDI Plan Number
Program 50-4 Overview
Data = Local Call Plan see Legend below
Program 50-5 LCR Local Call Plan Number
Program 50-5 Overview
Select =
Overview for Programs 51~54
Initialized Default Assigns an LCR Dial Zero Time-out value
Program 50-6 LCR Dial 0 Zero Time-out
Program 50-6 Overview
LCR Plan Data = Area Codes
Processor LCR Plan Number LCR Plan Default
Program 51 LCR Area Codes
Hmis Example
Program 51 Overview
Table Number Area Code LCR Plan Data = Office Codes
More Data
Action Code Function Action Codes
Processor Table Number LCR Plan LCR Exception
Program 52 Overview
LCR Plan Schedule Action Start Time 01~16 Code
Program 53 LCR Schedule Assignments for LCR Plans
Processor Program Program 54 Route
Program Program 54 Route
Least CostRouting
Typical Installation Without Time Schedule Feature
Installation Requiring Time Scheduling Feature
Program 53 Overview
Guest Room complete restriction/911 only
Hotel Administration unrestricted
Guest Room with restricted calling
Cost Routing
Program 54 LCR Route Definition Tables
Program 54 Overview
Local 911 Long Distance
Route Definition Number
CO Line Group assigned in Program
Modified Digits Table
Processor Modified/Add/Delete
Program 55 LCR Modified Digits Table
Program 55 Series Overview
Table Number Quantity of Digits 01~10 max
Initialized Default All tables blank
Program 55-0 Overview
Delete Digits Table
Table No
Pause Entry Reference Programs 55-1
Key/LED Pause Seconds Record Entry Special Functions
Program 55-1 and 2 Overview
Enter LCR Station Group 1~8
Initialized Default Assigns all stations to Group
Program 56 LCR Station Group Assignments
Program 56 LCR Station Group Assignments
Program 56 Overview
Automatic Call Distribution
Automatic Call Distribution
Automatic Call Distribution
Initialized Default n/a
Program 03 RSIU, RSSU, PIOU, Pious ACD/MIS Slot Assignments
Program 03 Overview
Processor ACD Group Numbers
Program 09 Auto Attendant Prompt/ACD Group Assignments
Program 09 Auto Attendant Prompt/ACD Group Assignments
Auto ATT Dial = ACD Group Number
Automatic Call Distribution
Program *09 ACD Group did Line Digit Assignments
Initialized Default See table below
Program *09 ACD Group did Line Digit Assignments
Related Programs
X column is checked, the LED should be On
LED 01 Set Next-Available-First or Most-Idle-First Routing
LED 02 Not Used LED 03 Supervisor Monitor Tone and Display
LED 04 ACD Group Unavailable Destination
Data = Time min. or sec
Program 11 ACD Timing Assignments
Program 11 ACD Timing Assignments
Call Distribution
Program 11 Overview
Code 2 Ring Agent Timer
Code 3 After Call Work Timer
Code 4 Ring-Back-Tone RBT Timer
Code 8 Alarm Guard Timer
Code 5 Music Timers 1, 2,
Code 6 Call Waiting Alarm Timer
Code 7 Call Waiting Alarm Timer
Code 9 Call Disconnect Timer
Processor ACD Group CO Line Range
Program 14-0 Overview
Light Button/LEDs of CO lines that should be
ACD Group Number Assigned to the ACD Group
Program 14-1 ACD Agent Identification Code Assignments
Program 14-1 ACD Agent Identification Code Assignments
Program 14-1 Overview
Program *14-1 Overview
Program 18 Agent Names for SMIS/MIS Assignments
Program 18 Agent Names for SMIS/MIS Assignments
Program 18 Overview
Alpha Entry Example Special Character Entry
Alpha Mode
Program 14-2 Overview
Program 14-2 ACD Supervisor Passwords
Initialized Default All blanks
Program 14-2 ACD Supervisor Passwords
DID/Tie/DNIS/ANI Overflow Substitution Destination
Initialized Default Port
Select = ACD Group Number
DID/Tie/DNIS/ANI Overflow Substitution Destination
Program *14-2 Overview
Program 14-3 Announcement/Music Port and Queue Pattern
Program 14-3 Announcement/Music Port and Queue Pattern
Program 14-3 Overview
ACD Queue Announcement and Music Patterns
Program 14-4 Queue Time Out Overflow Destination
Data = Queue Timeout Overflow Destination
Program 14-4 Queue Time Out Overflow Destination
Program 14-4 Overview
Data Overflow Point and Ring No Answer Routing Destination
Initialized Default Overflow point = 0 no overflow point
Data = Destination
Processor ACD Group Numbers PDN Port Range PhDN Port Range
Program 14-5 Overview
Call Queue Overflow Point OP Guide
Overflow Operation
Non-Repeating Queue Announcement
Data = Destination
Program 14-6 After Shift Service Destination
Program 14-6 After Shift Service Destination
Initialized Default Destination = Incoming port
Program 14-6 Overview
Program 14-71 Overview
Program 14-71 Queue Size for Alarm, Immediate Assignments
Initialized Default Queue Size =
Program 14-71 Queue Size for Alarm, Immediate Assignments
Select = ACD Group No
Program 14-72 Queue Size for Alarm
Program 14-72 Queue Size for Alarm
Program 14-72 Overview
Data = Queue Size
Program 14-73 Queue Size for Alarm
Program 14-73 Queue Size for Alarm
Program 14-73 Overview
Data = 2 Call Waiting Alarm 1
Program 14-8 Alarm Pattern Assignments
Data = 0 No Alarm
Data = 1 Immediate Alarm
Automatic Call Distribution
Program 14-9 Work Unit Assignments
Initialized Default account digits for each Group =
Program 14-9 Work Unit Assignments
Program 14-9 Overview
Also see Program 17 DID/Tie Line Options on
Program 71 DID/Tie/DNIS/ANI Lines
Program 39 Flexible Button Assignments for ACD Telephones
ACD Feature Button Program Program on
Program 39 Flexible Button Assignments for ACD Telephones
Call
BST and BSR
This is the PDN of the Supervisor telephone
PhDN like Agent telephones
Supervisors with Busy Station Ring see Program
Agent and Supervisor Telephone Programming Considerations
Related Programs
Possible ways to route CO line calls to ACD group
Flowchart 6-1 ACD Group Call Routing
Distribution
Flowchart 6-2 ACD Group Queue/Overflow Operation
Automatic Call
DNIS/ANI?
Flowchart 6-3 ACD Time Out Overflow
Agent ACD Call button idle in the group?
Flowchart 6-4 ACD Overflow Point
End of ACD Shift Conditions
Flowchart 6-5 After Shift Operation
LED 04 OFF
Flowchart 6-6 All Agents Unavailable Operation
Button Ring system DN, DH, or Console port assigned
Flowchart 6-7 Agent Telephone Ring No Answer Operation
Start call enters queue from ACD Flowchart
Start call enters queue from ACD Flowchart
Two announcements, then music
ACD Queue Pattern Configuration Two Announcements
Music source
System Programs Overview
Isdn
System Programs Overview
Flowchart
Isdn Related Programs
Isdn Related Programs
PRI
Flowchart 7-2 Isdn Trunk Programs
Trunk Programs Overview
Trunk Programs Overview
Primary Rate Interface PRI Programming
Programming for Isdn PRI did Type Call
Guidelines for Programming Isdn Calling Features
Programming for Isdn CO Switch Type
Guidelines for Programming Isdn Calling Features
Did number
LEDs 01-02
71-0
Programming for Isdn PRI Dnis Type Call
68-1
71-1
Programming for Isdn PRI LDN Type Call
Isdn PRI Dnis Type Call Programming
Program Program Data Description Number
T1 Channel Group
Call-By-Call Overview
T1 Example
Call-by-Call Line Sharing
Channel Group
Call-by-Call Min/Max Control
Time Zones
Time Zones
Call-by-Call Programming
0000 0600 1200 1800 2359 Channel Group Time Zone
Program 16 Assign CO Line Groups
Program 16 Assign CO Line Groups
Trunk Groups
Initialized Default Type 1 non-ISDN
Program *16 Isdn Trunk Group Type Assignment
Program *16 Overview
Program *42 Clock Source
Program *42 Clock Source
Program *42 Series Overview
Program *43-1~3 D-Channel Control and Nfas Assignments
Program *43-1~3 D-Channel Control and Nfas Assignments
Program *43-1~3 Overview
Program *43-1 Overview
01 or
Initialized Default Blank see Note and Important! below
Program *43-2 Overview
Guide to Programming Nfas with Release 4.15 software
Program *43-3 Overview
Initialized Default LED 01 On
Program *43-3 Network PRI Interface Assignment
Program *43-4 PRI Explicit/Implicit Coding Assignment
BRI Trunk Number Spid Type Spid Value
Program *44 BRI Service Profile Identifier Spid Parameters
Program *44 BRI Service Profile Identifier Spid Parameters
Program *44 Overview
LEDs Slot
Program *60 BRI Line/Station Operation Assignment
Program *60 Overview
Program *60 BRI Line/Station Operation Assignment
Program *61 Overview
Program *61 Analog Trunk Services for Isdn
Initialized Default See below
Program *61 Analog Trunk Services for Isdn
Program *62 Overview
Program *62 Non-ISDN Station Bearer Service
Program *62 Non-ISDN Station Bearer Service
Outgoing Incoming Station Ports Service Pad Level
Program *63 Isdn Dialing Parameters
Initialized Default 4 seconds
Program *63 Isdn Dialing Parameters
Program *63 Overview
Trunk Ports LEDs Groups
Program *64-1 Direct Inward Dialing Parameters
Program *64-1 Overview
Program *64-1 Direct Inward Dialing Parameters
Program *64-2 Number of DID/DNIS Digits for Trunk Groups
Program *64-2 Number of DID/DNIS Digits for Trunk Groups
Program *64-2 Overview
Program *65 Isdn Channel Group Assignment
Initialized Default All Leds Off see Important! below
Program *65 Isdn Channel Group Assignment
Program *65 Overview
SEL = Enter the Isdn Trunk Group Number
Program *66-1 Channel Group Number Parameters
Program *66-1 Overview
Program *66-1 Channel Group Number Parameters
Program *66-2 Overview
Enter Isdn Trunk Group Number
Program *66-4 Call-by-Call Network ID
Program *66-4 Overview
Record Sheet
Program *66-3 Overview
LEDs 11, 13, 14, 15 Programming for Isdn CO Switch Type
LEDs Setting Trunk Groups
Program *66-3 Channel Group/Trunk Parameters
Program *66-4 Call-by-Call Network ID
Program DMS 100 Custom Switch NI-2 Switches
Program *66-5 Line Directory Number LDN Registration
Program *66-5 Line Directory Number LDN Registration
Program *66-5 Overview
Program *66-6 LDN/Trunk Group to Channel Group Assignments
Program *66-6 LDN/Trunk Group to Channel Group Assignments
Program *66-6 Overview
For Programs *66-5 and *66-6
Channel
Program *66-7 LDN/Trunk Group Assignments
Program *66-7 Overview
Program *66-7 LDN/Trunk Group Assignments
Program *67-1 Trunk Group Call Direction
Initialized Default Both Way
Program *67-1 Trunk Group Call Direction
Program *67-1 Overview
Trunk, PRI
Program *67-2 Overview
Program *67-2 Call Types for Isdn Trunk Group Supported
DK40i, all RCTUs Release 4.0 or higher and BCUs
Trunk Time Zone Channels reserved
Initialized Default Default =
Program *67-3 Isdn Trunk Group Minimum Channel Reservation
Program *67-3 Overview
Program *67-4 Isdn Trunk Groups Maximum Channel Reservation
Program *67-4 Isdn Trunk Groups Maximum Channel Reservation
Program *67-4 Overview
Enter the Time Zone Starting. Time 0000~2359
Program *67-5 Multiple Time Zone Settings
Program *67-5 Multiple Time Zone Settings
Program *67-5 Overview
LED 02 Outgoing Caller ID Status Change
Program *68-1 Calling Number ID Presentation Parameters
Program *68-1 Overview
LED 01 Outgoing Caller ID
Trunk Groups Calling Party Number
Program *68-2 Outbound Cnis Parameters
Program *68-2 Overview
Program *68-2 Outbound Cnis Parameters
Station Ports Channel Index Group
Program *69-1 Cnis Presentation Parameters
Program *69-1 Overview
Program *69-1 Cnis Presentation Parameters
Index Type Calling Party Number
Program *69-2 Special Number Assignment
Program *69-2 Overview
Program *69-2 Special Number Assignment
E911
Operation Overview
Smdr Start of Call
E911
Programming Overview
Programming Overview
Program *11-0 E911/CAMA Trunk Assignments
LED 11 Cama Operation Enabled/Disabled
LED 10~07 Cama Trunk Circuits Enabled/Disabled
LED 03 Internal Notification of E911 Calls Enabled/Disabled
LED 01 Number of Cesid location digits sent with E911 Calls
LED 02 Cama Trunk Disconnect Operation Options
Cama Trunk Group 01~08
Program *11-1 Cama Trunk Group Line Assignments
Program *11-1 Overview
Program *11-1 Cama Trunk Group Line Assignments
Hunt from Cama Hunt to Cama Trunk Trunk Group
Program *11-2 Cama Trunk Group Hunting Assignments
Program *11-2 Overview
Program *11-2 Cama Trunk Group Hunting Assignments
Program *11-5 Cama Digits Sent on 911 Calls
Program Type System Initialized Default
Program *11-5 Cama Digits Sent on 911 Calls
Program *11-5 Overview
Program *11-6 Overview
Program *11-6 E911 Interdigital Timer
Program Type System Initialized Default Data, 2 seconds
Program *11-6 E911 Interdigital Timer
Program *11-8 Overview
Program Type System Initialized Default Data, Blank
Mode DN Port Number
Program *11-8 911 Special DN Notification Assignments
Program *12 Cesid Station Information
Program Type System Initialized Default Data Blank
Program *12 Cesid Station Information
Program *12 Overview
E911
E911 Station Cama Trunk Group Number 01~08
Program *13 Station To Cama Trunk Group Assignment
Program *13 Overview
Program *13 Station To Cama Trunk Group Assignment
E911
Bps
Amphenol Connector
Term Definition
B5CAU/BU B-channel
Clid or CND CO Line CODECs
DK DKAdmin DKBackup
GL-2
Glossary
DKSUB280 or DKSUB424 DKSUE280 or DKSUE424
DKT2000 series ~ Hdss
DKT2000 series
GL-4
NT-1
GL-5
PhDN
GL-6
GL-7
Rpsb 1
GL-8
Interface
R48S
Interface Universal slot
GL-10
T1/DS-1
Index
IN-1
Index
IN-2
~ P
IN-3
10Program *12
IN-4
IN-5
IN-6
~ R
IN-7
IN-8