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Aastra Telecom ATP-CNX-040-01 manual Overview, Maintain CNX tab, Allows you to, Log Files

Models: ATP-CNX-040-01

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		Maintaining the Aastra CNX
		Overview


	Maintain CNX tab	Allows you to:

	Log Files	Maintain log files, core files, and
		CompactFlash disk space, and perform
		troubleshooting functions
		- Download Call Detail Records (CDRs)
		- Cleanup unwanted files on the
		CompactFlash to maximize disk space
		capacity
		Note: The Download Core Files and Debug
		CNX buttons are for Technical Support use
		only and are not described in this guide. Also,
		the “Support Logs” tab in the Download
		Logs screen is for Technical Support use only.

ATP-CNX-040-01 Rel. 1.3, Doc. Rev. 01.07

5-3

Page 123

Image 123

Aastra Telecom ATP-CNX-040-01 Overview, Maintain CNX tab, Allows you to, Log Files, Note The Download Core Files and Debug

Contents

Aastra CNX Conference Network Switch System Administrator GuideATP-CNX-040-01 Published in the USA Aastra CNX Installation and Setup Procedures ContentsContents Warranty, regulatory, safety, and copyright / licensing noticesContents ChapterAbout the Aastra CNX Chapter ContentsConfiguring the Aastra CNX ChapterChapter Maintaining the Aastra CNX ContentsAdditional information about CDR logs ContentsAppendix A Conference key options Appendix BPage Warranty - Aastra Telecom, Inc Warranty LimitationWarranty, regulatory, safety, and copyright / licensing notices Service Code Regulatory informationU.S.A. requirements CNX System Administrator GuideCSA certification - U.S. and Canada Canadian requirementsTHE AASTRA CNX HAS NO USER SERVICEBLE PARTS FCC and telephone company procedures and requirementsCanada CS-03 Règles et règlements CNX System Administrator GuideEuropean requirements EMI/EN 55 022 statementEC declaration of conformity Compliances Safety warningsLithium battery caution General warningsSoftware licensing and copyright Page What is in the Aastra CNX shipping package? IntroductionCongratulations ALARM CNX System Administrator GuidePower cable POWERReferences Chapter Aastra CNX Installation and Setup ProceduresChapter 3, “Configuring the Aastra CNX” IntroductionPrepare for hardware installation What you need for a single installationTools required for rackmount installations Check the shipping contents ProcedureDetermine location of Aastra CNX desktop or rackmount Install the Aastra CNX in a rack ProcedureIllustration Procedure Connect to the consoleConsole port parameters Local connectionIllustration ProceduresRemote connection CNX System Administrator GuideConnect the network cables Connect the network cablesProcedure IllustrationConnect the power cable Connect the power cableGround the chassis CNX System Administrator GuideApply power to the Aastra CNX Startup and check the Aastra CNXCheck the LEDs Startup and check the Aastra CNX Alarm IndicatorsCNX System Administrator Guide IllustrationConfigure the network settings Configure the network settingsRequirements ProcedureConfiguration Utility Run network and time configurationCNX System Administrator Guide Configure the network settingscontinued Configure the network settingsStep ActionAction CNX System Administrator GuideConfigure the network settings StepUnpacking timezones, please wait one moment Configure the network settingsStep ActionPlease enter the date and time Four-digit year 2005 Month Day CNX System Administrator GuideConfigure the network settings Step Actioncontinued Configure the network settingsConfiguring Network Time Protocol NTP Step ActionCNX System Administrator Guide Configure the network settingsStep Action Using the Aastra CNX GUI via the Web RequirementProcedure Troubleshooting information Configuration details System Administrators onlyOverview Chapter About the Aastra CNXFeatures and benefits Voice processing features LanguagesReference Reference Aastra CNX hardwareDescription ChassisAastra CNX Front Panel Front panelFront Panel CNX System Administrator GuidePower LED Aastra CNX hardwareAastra CNX Rear Panel Rear panelProtocols and RFCs Conference capabilities Users and user privileges Reporting capabilities Aastra CNX upgrades Protocols and RFCsAastra CNX software Protocols and RFCsSimple Mail Transfer Protocol SMTP for integration with email systems Description Conference capabilitiesConference type features ConferenceSystem Administrator Users and user privilegesPort resource management Function Registered UserCNX System Administrator Guide Aastra CNX softwareDescription Conference participantAastra CNX software FunctionReference Reporting capabilitiesNumber of active participants Aastra CNX upgradesAastra CNX software Aastra CNXSoftware Software requirementsIf you do not have access to an Internet connection OR if you are using the Aastra CNX inDescription Chapter Configuring the Aastra CNXInitial configuration Overview2 Change Telnet access Modifying the initial configuration2 Change Telnet access 3 Set date and time 4 Configure Network Time Protocol NTP 5 Force rebootStep Aastra CNX Conference Network SwitchChange Telnet access Overview3. Set date and time 3 Set date and timeStep Action OverviewCNX System Administrator Guide OverviewStep Action 4 Configure Network Time Protocol NTP CNX System Administrator Guide OverviewStep Action Overview 5 Force rebootConfiguration Utility Force rebootLogging in to the Aastra CNX Logging in to the Aastra CNXDescription RequirementsAction ProcedureLogging in to the Aastra CNX StepAction CNX System Administrator GuideLogging in to the Aastra CNX StepLogging in to the Aastra CNX StepAction Configuring the Aastra CNX Configuring the Aastra CNXDescription Parameter Configuring the Aastra CNXWhat you configure User AuthenticationProcedures ProceduresGeneral configuration CNX System Administrator GuideAttribute ProceduresStep Action Global Configuration DefaultDefault CNX System Administrator GuideProcedures 4 Global configuration attributes continuedStep Action Network Configuration ProceduresStep CNX System Administrator GuideProcedures DefaultStep Action Procedures7 Network configuration attributes continued DefaultCNX System Administrator Guide ProceduresStep Action T1/E1 Configuration Step ProceduresDefault Descriptions of T1 Switch TypesStep Action CNX System Administrator GuideProcedures Default10 T1/E1 attributes continued ProceduresDefault Step ActionUnder the CNX Configuration object, click “User Authentication” CNX System Administrator GuideProcedures Step Action User Authentication ConfigurationAction ProceduresDefault StepDefault CNX System Administrator GuideProcedures User Authentication attributes continuedStep Action Conference configurationProcedures DefaultAction CNX System Administrator GuideProcedures StepAction ProceduresDefault StepStep Action Voice over IP configurationCNX System Administrator Guide ProceduresAction ProceduresDefault StepCNX System Administrator Guide ProceduresStep Action Voice over IP/H.323 Action ProceduresDefault StepStep Action CNX System Administrator GuideProcedures DefaultAction ProceduresDefault StepPage Description Chapter Managing the Aastra CNXManaging users on the Aastra CNX Aastra CNX Manage Users tab Left column displays existing usersCreating a registered user/system administrator ProceduresAction DefaultManaging users on the Aastra CNX StepStep Action Modifying a registered user/system administratorLeft column displays any existing users Managing users on the Aastra CNXAction to save the settings to the Aastra CNX secure databaseManaging users on the Aastra CNX StepStep Action Deleting a user/system administratorLeft column displays any existing users Managing users on the Aastra CNXManaging conferences on the Aastra CNX Permanent Conference List Scheduled Conference ListDescription Permanent Conference List Booking a new permanent conference Action DefaultManaging conferences on the Aastra CNX StepStep Action Defaultat Configure CNX/Conference/Voice if enabling Managing conferences on the Aastra CNX4 Schedule new permanent conference window continued DefaultManaging conferences on the Aastra CNX Step ActionManaging conferences on the Aastra CNX StepAction Action Modifying a permanent conferenceManaging conferences on the Aastra CNX StepAction Deleting a permanent conferenceManaging conferences on the Aastra CNX StepBooking a new scheduled conference Scheduled Conference ListManaging conferences on the Aastra CNX StepAction Action DefaultManaging conferences on the Aastra CNX StepStep Defaultenabled at Configure CNX/Conference/Voice if Managing conferences on the Aastra CNXAction DefaultManaging conferences on the Aastra CNX StepStep DefaultDefault Managing conferences on the Aastra CNXAction DefaultManaging conferences on the Aastra CNX StepManaging conferences on the Aastra CNX StepAction Modifying a scheduled conference StepAction Managing conferences on the Aastra CNX StepAction Step Action4 Modify the conference and recurrence as required and click Action Deleting a scheduled conferenceManaging conferences on the Aastra CNX StepPage Description Chapter Maintaining the Aastra CNXAastra CNX status License Key Info System/Log File Tools OverviewStatus OverviewMaintain CNX tab Allows you toLog Files OverviewMaintain CNX tab Allows you toUpdate CNX software ProcedureDescription Status Update CNX SoftwareSave Configuration CNX OperationalUpdate CNX software StepAction Action Update CNX software“Upgrade of the Aastra CNX is complete” StepUpdate CNX software StepAction Announcement options Loading/removing language packsDescription Step Procedure for loading language packsAnnouncement Options Announcement optionsAnnouncement options StepAction Announcement options StepAction Step Procedure for removing language packsAnnouncement Options Announcement optionsAnnouncement options StepAction Announcement options StepAction Procedure for loading customized greetings Loading/removing customized greetingsAnnouncement Options Announcement options StepAction Announcement options StepAction Step Procedure for removing customized greetingsAnnouncement Options Announcement optionsAnnouncement options StepAction Announcement options StepAction Operational status DescriptionOperational status Step Displaying operational statusCNX Operational Status Operational statusto close the CNX Operational Status window Operational statusStep ActionDescription Entering/editing License KeyStep License KeyProcedure Entering/editing License KeyEntering/editing License Key StepAction Description Rebooting the Aastra CNXReboot CNX ProcedureRebooting the Aastra CNX StepAction Description Saving/Restoring ConfigurationSaving/Restoring Configuration Saving a configurationProcedure Save ConfigurationSaving/Restoring Configuration StepAction Saving/Restoring Configuration StepAction Restore Configuration Restoring a configurationSaving/Restoring Configuration StepAction Saving/Restoring Configuration StepAction Procedure Setting date and timeSetting the date and time Set CNX Date and Time5-38 Setting date and timeStep ActionSetting date and time StepAction Downloading logs DescriptionDownloading logs Appendix B, “Additional information about CDR logs.” What are CDR logs?cdrlog.year-month-day.hour.minute.second.csv confcdrlog.year-month-day.hour.minute.second.csvconfcdrlog.2004-03-20.13.20.34.csv.gz ExampleProcedures Downloading/deleting CDR logsDownload CDR logs Download LogsDownloading logs StepAction SAVE Downloading logsStep ActionStep Delete CDR logsDownload Logs Downloading logsDownloading logs StepAction Downloading logs StepAction var/omninames/*.bak, /var/spool/mqueue var/spool/clientmqueue Cleaning up the Aastra CNXtmp var/log/*.gz var/log/asterisk/debug usr/local/cnx/core usr/local/apache2/logs/*.gz usr/local/cnx/cdrlogs/*.gzStep Cleanup CNXProcedure Cleaning up the Aastra CNXCleaning up the Aastra CNX StepAction Page Description Appendix A Conference key optionsParticipant and Moderator key options Participant key optionsFunction Moderator key optionsCNX System Administrator Guide Participant and Moderator key optionsPress key Lecture ModeParticipant and Moderator key options FunctionPage Appendix B Additional information about CDR logs What do the CDR logs contain?Description 954803032,CONFINACT,258,15913383 954806687,CONFINACT,256,15913444 Example954722375,HEADER,1,RESTART 954722375,SYSRESTART 954722385,CONFACT,256 954726246,CONFINACT,257,15912104 954727484,CONFINACT,256,84Aastra CNX generates the record in a log Record typeFound in Found inFound in CNX System Administrator GuideRecord type Found inAastra CNX generates the record in a log Record typeFound in Found inFound in CNX System Administrator GuideRecord type Found inExample The following are examples of the cdrlog and the confcdrlog filesExample CNX System Administrator GuideReference Where are the CDR logs stored?Page Index IndexIndex M maintainingPage Aastra CNX Release 1.3, Document Revision June Aastra CNX Conference Network SwitchSystem Administrator Guide Published in the USA ATP-CNX-040-01

Log Files

Note: The Download Core Files and Debug

the “Support Logs” tab in the Download