Aastra Telecom ATP-CNX-040-01 manual Reporting capabilities, Reference

CNX System Administrator Guide

Aastra CNX software

Reporting capabilities

The reporting feature on the Aastra CNX provides the following:

•Assists a system administrator in gauging port usage (and abuses), with a view to resource planning.

•Tracks potential security breaches by unauthorized users logging into conferences

The Aastra CNX provides raw data called Call Detail Records (CDRs) that are stored in logs on the CompactFlash. There are two types of CDR logs:

•Call and conference activity CDR logs (cdrlog)

•Conference scheduling CDR logs (confcdrlog)

The Aastra CNX automatically generates the CDR logs in comma-separated value (CSV) format during call activity (ISDN, H.323, and SIP), and during conference activity of an active 24 hour period and when the Aastra CNX starts up.

You can download these CDRs to your PC and use an external application (such as, Microsoft Excel or Microsoft Access), to produce reports. You can use CDR log files for billing purposes and for debugging and troubleshooting the Aastra CNX as required.

Reference

For a procedure on downloading CDRs, see Chapter 5, “Maintaining the Aastra CNX.”

For more information about the contents of the CDRs, see Appendix B, “Additional information about CDR logs.”

2-14 ATP-CNX-040-01 Rel. 1.3, Doc. Rev. 01.07