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Aastra Telecom ATP-CNX-040-01 manual Downloading logs, Description

Models: ATP-CNX-040-01

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CNX System Administrator Guide

Downloading logs

Description

This section describes the call detail record (CDR) logs generated by the Aastra CNX. It also provides a procedure for downloading CDR logs to your local PC.

Note: The Download Logs window displays a “Support Logs” tab and a “CDR Logs” tab. The Support Logs maintenance is for Technical Support use only. Therefore, this section of the guide describes CDR logs, and provides a procedure for maintaining CDR logs only.

5-40	ATP-CNX-040-01 Rel. 1.3, Doc. Rev. 01.07

Page 160

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Aastra Telecom ATP-CNX-040-01 manual Downloading logs, Description

Contents

System Administrator Guide Aastra CNX Conference Network SwitchATP-CNX-040-01 Published in the USA Contents ContentsWarranty, regulatory, safety, and copyright / licensing notices Aastra CNX Installation and Setup ProceduresChapter ContentsAbout the Aastra CNX Contents Configuring the Aastra CNXChapter ChapterContents Chapter Maintaining the Aastra CNXContents Appendix A Conference key optionsAppendix B Additional information about CDR logsPage Warranty Limitation Warranty - Aastra Telecom, IncWarranty, regulatory, safety, and copyright / licensing notices Regulatory information U.S.A. requirementsCNX System Administrator Guide Service CodeCanadian requirements THE AASTRA CNX HAS NO USER SERVICEBLE PARTSFCC and telephone company procedures and requirements CSA certification - U.S. and CanadaCNX System Administrator Guide Canada CS-03 Règles et règlementsEMI/EN 55 022 statement European requirementsEC declaration of conformity Safety warnings Lithium battery cautionGeneral warnings CompliancesSoftware licensing and copyright Page Introduction What is in the Aastra CNX shipping package?Congratulations CNX System Administrator Guide Power cablePOWER ALARMChapter Aastra CNX Installation and Setup Procedures Chapter 3, “Configuring the Aastra CNX”Introduction ReferencesWhat you need for a single installation Prepare for hardware installationTools required for rackmount installations Procedure Check the shipping contentsDetermine location of Aastra CNX desktop or rackmount Procedure Install the Aastra CNX in a rackIllustration Connect to the console Console port parametersLocal connection ProcedureProcedures Remote connectionCNX System Administrator Guide IllustrationConnect the network cables ProcedureIllustration Connect the network cablesConnect the power cable Ground the chassisCNX System Administrator Guide Connect the power cableStartup and check the Aastra CNX Apply power to the Aastra CNXCheck the LEDs Alarm Indicators CNX System Administrator GuideIllustration Startup and check the Aastra CNXConfigure the network settings RequirementsProcedure Configure the network settingsRun network and time configuration CNX System Administrator GuideConfigure the network settings Configuration UtilityConfigure the network settings StepAction continuedCNX System Administrator Guide Configure the network settingsStep ActionConfigure the network settings StepAction Unpacking timezones, please wait one momentCNX System Administrator Guide Configure the network settingsStep Action Please enter the date and time Four-digit year 2005 Month DayConfigure the network settings Configuring Network Time Protocol NTPStep Action continuedConfigure the network settings CNX System Administrator GuideStep Action Requirement Using the Aastra CNX GUI via the WebProcedure Configuration details System Administrators only Troubleshooting informationChapter About the Aastra CNX OverviewFeatures and benefits Languages Voice processing featuresReference Aastra CNX hardware DescriptionChassis ReferenceFront panel Aastra CNX Front PanelCNX System Administrator Guide Power LEDAastra CNX hardware Front PanelRear panel Aastra CNX Rear PanelReporting capabilities Aastra CNX upgrades Protocols and RFCs Aastra CNX softwareProtocols and RFCs Protocols and RFCs Conference capabilities Users and user privilegesSimple Mail Transfer Protocol SMTP for integration with email systems Conference capabilities Conference type featuresConference DescriptionUsers and user privileges System AdministratorPort resource management Registered User CNX System Administrator GuideAastra CNX software FunctionConference participant Aastra CNX softwareFunction DescriptionReporting capabilities ReferenceAastra CNX upgrades Aastra CNX softwareAastra CNX Number of active participantsSoftware requirements If you do not have access to an Internet connection ORif you are using the Aastra CNX in SoftwareChapter Configuring the Aastra CNX Initial configurationOverview DescriptionModifying the initial configuration 2 Change Telnet access 3 Set date and time4 Configure Network Time Protocol NTP 5 Force reboot 2 Change Telnet accessAastra CNX Conference Network Switch Change Telnet accessOverview Step3 Set date and time 3. Set date and timeOverview Step ActionOverview CNX System Administrator GuideStep Action 4 Configure Network Time Protocol NTP Overview CNX System Administrator GuideStep Action 5 Force reboot Configuration UtilityForce reboot OverviewLogging in to the Aastra CNX DescriptionRequirements Logging in to the Aastra CNXProcedure Logging in to the Aastra CNXStep ActionCNX System Administrator Guide Logging in to the Aastra CNXStep ActionStep Logging in to the Aastra CNXAction Configuring the Aastra CNX Configuring the Aastra CNXDescription Configuring the Aastra CNX What you configureUser Authentication ParameterProcedures General configurationCNX System Administrator Guide ProceduresProcedures Step Action Global ConfigurationDefault AttributeCNX System Administrator Guide Procedures4 Global configuration attributes continued DefaultProcedures Step Action Network ConfigurationCNX System Administrator Guide ProceduresDefault StepProcedures 7 Network configuration attributes continuedDefault Step ActionProcedures CNX System Administrator GuideStep Action T1/E1 Configuration Procedures DefaultDescriptions of T1 Switch Types StepCNX System Administrator Guide ProceduresDefault Step ActionProcedures DefaultStep Action 10 T1/E1 attributes continuedCNX System Administrator Guide ProceduresStep Action User Authentication Configuration Under the CNX Configuration object, click “User Authentication”Procedures DefaultStep ActionCNX System Administrator Guide ProceduresUser Authentication attributes continued DefaultConference configuration ProceduresDefault Step ActionCNX System Administrator Guide ProceduresStep ActionProcedures DefaultStep ActionVoice over IP configuration CNX System Administrator GuideProcedures Step ActionProcedures DefaultStep ActionProcedures CNX System Administrator GuideStep Action Voice over IP/H.323 Procedures DefaultStep ActionCNX System Administrator Guide ProceduresDefault Step ActionProcedures DefaultStep ActionPage Chapter Managing the Aastra CNX Managing users on the Aastra CNXAastra CNX Manage Users tab Left column displays existing users DescriptionProcedures Creating a registered user/system administratorDefault Managing users on the Aastra CNXStep ActionModifying a registered user/system administrator Left column displays any existing usersManaging users on the Aastra CNX Step Actionto save the settings to the Aastra CNX secure database Managing users on the Aastra CNXStep ActionDeleting a user/system administrator Left column displays any existing usersManaging users on the Aastra CNX Step ActionPermanent Conference List Scheduled Conference List Managing conferences on the Aastra CNXDescription Permanent Conference List Booking a new permanent conference Default Managing conferences on the Aastra CNXStep ActionDefault at Configure CNX/Conference/Voice if enablingManaging conferences on the Aastra CNX Step ActionDefault Managing conferences on the Aastra CNXStep Action 4 Schedule new permanent conference window continuedStep Managing conferences on the Aastra CNXAction Modifying a permanent conference Managing conferences on the Aastra CNXStep ActionDeleting a permanent conference Managing conferences on the Aastra CNXStep ActionScheduled Conference List Booking a new scheduled conferenceStep Managing conferences on the Aastra CNXAction Default Managing conferences on the Aastra CNXStep ActionDefault enabled at Configure CNX/Conference/Voice ifManaging conferences on the Aastra CNX StepDefault Managing conferences on the Aastra CNXStep ActionDefault DefaultManaging conferences on the Aastra CNX StepDefault Managing conferences on the Aastra CNXStep ActionStep Managing conferences on the Aastra CNXAction Step Modifying a scheduled conferenceAction Step Managing conferences on the Aastra CNXAction Action Step4 Modify the conference and recurrence as required and click Deleting a scheduled conference Managing conferences on the Aastra CNXStep ActionPage Chapter Maintaining the Aastra CNX Aastra CNX status License Key Info System/Log File ToolsOverview DescriptionOverview Maintain CNX tabAllows you to StatusOverview Maintain CNX tabAllows you to Log FilesProcedure Update CNX softwareDescription Update CNX Software Save ConfigurationCNX Operational StatusStep Update CNX softwareAction Update CNX software “Upgrade of the Aastra CNX is complete”Step ActionStep Update CNX softwareAction Loading/removing language packs Announcement optionsDescription Procedure for loading language packs Announcement OptionsAnnouncement options StepStep Announcement optionsAction Step Announcement optionsAction Procedure for removing language packs Announcement OptionsAnnouncement options StepStep Announcement optionsAction Step Announcement optionsAction Loading/removing customized greetings Procedure for loading customized greetingsAnnouncement Options Step Announcement optionsAction Step Announcement optionsAction Procedure for removing customized greetings Announcement OptionsAnnouncement options StepStep Announcement optionsAction Step Announcement optionsAction Description Operational statusOperational status Displaying operational status CNX Operational StatusOperational status StepOperational status StepAction to close the CNX Operational Status windowEntering/editing License Key DescriptionLicense Key ProcedureEntering/editing License Key StepStep Entering/editing License KeyAction Rebooting the Aastra CNX Reboot CNXProcedure DescriptionStep Rebooting the Aastra CNXAction Saving/Restoring Configuration DescriptionSaving a configuration ProcedureSave Configuration Saving/Restoring ConfigurationStep Saving/Restoring ConfigurationAction Step Saving/Restoring ConfigurationAction Restoring a configuration Restore ConfigurationStep Saving/Restoring ConfigurationAction Step Saving/Restoring ConfigurationAction Setting date and time Setting the date and timeSet CNX Date and Time ProcedureSetting date and time StepAction 5-38Step Setting date and timeAction Description Downloading logsDownloading logs What are CDR logs? cdrlog.year-month-day.hour.minute.second.csvconfcdrlog.year-month-day.hour.minute.second.csv Appendix B, “Additional information about CDR logs.”Example confcdrlog.2004-03-20.13.20.34.csv.gzDownloading/deleting CDR logs Download CDR logsDownload Logs ProceduresStep Downloading logsAction Downloading logs StepAction SAVEDelete CDR logs Download LogsDownloading logs StepStep Downloading logsAction Step Downloading logsAction Cleaning up the Aastra CNX tmp var/log/*.gz var/log/asterisk/debug usr/local/cnx/coreusr/local/apache2/logs/*.gz usr/local/cnx/cdrlogs/*.gz var/omninames/*.bak, /var/spool/mqueue var/spool/clientmqueueCleanup CNX ProcedureCleaning up the Aastra CNX StepStep Cleaning up the Aastra CNXAction Page Appendix A Conference key options Participant and Moderator key optionsParticipant key options DescriptionModerator key options CNX System Administrator GuideParticipant and Moderator key options FunctionLecture Mode Participant and Moderator key optionsFunction Press keyPage What do the CDR logs contain? Appendix B Additional information about CDR logsDescription Example 954722375,HEADER,1,RESTART 954722375,SYSRESTART 954722385,CONFACT,256954726246,CONFINACT,257,15912104 954727484,CONFINACT,256,84 954803032,CONFINACT,258,15913383 954806687,CONFINACT,256,15913444Record type Found inFound in Aastra CNX generates the record in a logCNX System Administrator Guide Record typeFound in Found inRecord type Found inFound in Aastra CNX generates the record in a logCNX System Administrator Guide Record typeFound in Found inThe following are examples of the cdrlog and the confcdrlog files ExampleCNX System Administrator Guide ExampleWhere are the CDR logs stored? ReferencePage Index IndexM maintaining IndexPage Aastra CNX Conference Network Switch System Administrator GuidePublished in the USA ATP-CNX-040-01 Aastra CNX Release 1.3, Document Revision June