Preface
10 Avaya CMS Sun Fire V880 Computer Hardware Installation, Maintenance, and Troubleshooting
Related documentation
You might find the following Avaya CMS documentation useful. This section includes the
following topics:
Change description on page 10
Software documents on page 10
Administration documents on page 11
Avaya CMS upgrade documents on page 11
Hardware documents on page 13
Communication Manager documents on page 13
Documentation Web sites on page 14

Change description

For information about the changes made in Avaya CMS R12, see:
Avaya Call Center 2.1 and CMS Release 12 Change Description, 07-300197

Software documents

For more information about Avaya CMS software, see:
Avaya Call Management System Release 12 Software Installation, Maintenance, and
Troubleshooting Guide, 585-215-117
Avaya CMS Open Database Connectivity, 585-780-701
Avaya Call Management System Release 12 LAN Backup User Guide, 585-215-721
Avaya Call Management System Release 12 External Call History Interface, 07-300064
Avaya CMS Custom Reports, 585-215-822
Avaya CMS Forecast, 585-215-825
Avaya Visual Vectors Release 12 Installation and Getting Started, 07-300069
Avaya Visual Vectors Release 12 User Guide, 07-300200
Avaya Business Advocate Release 12 User Guide, 07-300063
Avaya CMS Release 12 Report Designer User Guide, 07-300068