Preface
10 Avaya CMS Sun Fire V880 Computer Hardware Installation, Maintenance, and Troubleshooting
Related documentationYou might find the following Avaya CMS documentation useful. This section includes the
following topics:
●Change description on page 10
●Software documents on page 10
●Administration documents on page 11
●Avaya CMS upgrade documents on page 11
●Hardware documents on page 13
●Communication Manager documents on page 13
●Documentation Web sites on page 14
Change description
For information about the changes made in Avaya CMS R12, see:
●Avaya Call Center 2.1 and CMS Release 12 Change Description, 07-300197
Software documents
For more information about Avaya CMS software, see:
●Avaya Call Management System Release 12 Software Installation, Maintenance, and
Troubleshooting Guide, 585-215-117
●Avaya CMS Open Database Connectivity, 585-780-701
●Avaya Call Management System Release 12 LAN Backup User Guide, 585-215-721
●Avaya Call Management System Release 12 External Call History Interface, 07-300064
●Avaya CMS Custom Reports, 585-215-822
●Avaya CMS Forecast, 585-215-825
●Avaya Visual Vectors Release 12 Installation and Getting Started, 07-300069
●Avaya Visual Vectors Release 12 User Guide, 07-300200
●Avaya Business Advocate Release 12 User Guide, 07-300063
●Avaya CMS Release 12 Report Designer User Guide, 07-300068