Troubleshooting
Remote console port problems
This section contains problems you may encounter with the remote console port.
Symptom - The remote console port will not initialize for dialing in or dialing out.
Solution - To correct this problem:
1.Enter: sacadm
If the system status reports NO_SAC, the port is not working properly.
2.Enter:
/cms/install/bin/abcadm -i -b 9600 ttya
The following message should be displayed:
ttya set to incoming port 9600 baud
If this message is not displayed, continue with Step 3.
3.Enter:
/cms/install/bin/abcadm -r ttya
The following message is displayed:
ttya is currently set to be incoming
Are you sure you want to change it? [y,n,?]
4.Enter: y
The following message is displayed:
ttya administration removed
The port monitor turns off.
5.Enter:
ps -ef grep sac
This finds any SAC processes that are running. If any processes are found, continue with Step 6. Otherwise, continue with Step 7.
200 Avaya CMS Sun Fire V880 Computer Hardware Installation, Maintenance, and Troubleshooting
