Related documentation

Administration documents

For more information about Avaya CMS administration, see:

Avaya Call Management System Release 12 Administration, 07-300062

Avaya Call Management System Database Items and Calculations, 07-300011

Avaya CMS Supervisor Release 12 Reports, 07-300012

Avaya CMS Supervisor Release 12 Installation and Getting Started, 07-300009

Avaya Call Management System High Availability User Guide, 07-300065

Avaya Call Management System High Availability Connectivity, Upgrade and Administration, 07-300065

Avaya CMS upgrade documents

There are several upgrade paths supported with Avaya CMS. There is a document designed to support each upgrade. None of the following upgrade documents are available from the publications center.

This section includes the following topics:

Base load upgrades on page 11

Platform upgrades and data migration on page 12

Avaya Call Management System Upgrade Express (CUE) on page 12

Base load upgrades

Use a base load upgrade when upgrading CMS to the latest load of the same version (for example, R3V9 ak.g to R3V9 al.k). A specific set of instructions is written for the upgrade and is shipped to the customer site with the CMS software CD-ROM as part of a Quality Protection Plan Change Notice (QPPCN).

For more information about base load upgrades, see:

Avaya CMS R12 Base Load Upgrades

Issue 2.0 June 2004 11

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Image 11
Avaya V880 manual Administration documents, Avaya CMS upgrade documents, Base load upgrades