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Installation
Connecting the switch link
Use either of the following two ways to connect the CMS computer to a switch:
●TCP/IP over a local area network (LAN)
●X.25 protocol over a
One CMS computer can collect data from several switches. To the CMS computer, each switch represents one ACD. You can have all switches connected using TCP/IP, all switches connected using X.25 protocol (not supported for CMS R12 and later), or some combination of the two protocols.
For detailed information about how to connect and administer the switch link, see Avaya Call Management System Switch Connections, Administration, and Troubleshooting.
34 Avaya CMS Sun Fire V880 Computer Hardware Installation, Maintenance, and Troubleshooting