Avaya V880 manual Troubleshooting disk drives and DVD-ROM drives

Troubleshooting

Troubleshooting disk drives and DVD-ROM drives

This section describes the symptoms of disk drive and DVD-ROM drive failures and suggests solutions to correct the problem.

Symptom - The operating system reports a disk drive read, write, or parity error or reports a DVD-ROM drive read error or parity error.

Solution - Replace the drive that is indicated in the failure message. The operating system identifies the internal drives as shown in the following table.

Operating	Drive physical location and target
system address
c1t<X>d0s0	Disk drive, target <X> (<X> represents the target
	number and slot number, 0 to 5)
c0t6d0s0	DVD-ROM drive, target 6

Symptom - The disk drive fails to respond to commands.

Solution - To test the disk drives:

1.Enter:

/usr/sbin/shutdown -y -i0 -g0

The system shuts down.

2.At the ok prompt, enter the following commands: setenv auto-boot? false

reset-all

The system resets.

186 Avaya CMS Sun Fire V880 Computer Hardware Installation, Maintenance, and Troubleshooting