Avaya V880 manual Troubleshooting disk drives and DVD-ROM drives

Troubleshooting disk drives and DVD-ROM drives

3.Enter: probe-scsi

The program displays a message that is similar to the following:

LiD HA LUN			--- Port WWN ---	-----Disk description -----
0	0	0	21000004cf72f08f	SEAGATE	ST373405FSUN3660438
1	1	0	21000004cf721553	SEAGATE	ST373405FSUN3660438
2	2	0	21000004cf7213ea	SEAGATE	ST373405FSUN3660438
6	6	0	508002000016b5b1	SUNW	SUNWGS INT FCBPL9224
3	3	0	21000004cf72114b	SEAGATE	ST373405FSUN3660438
4	4	0	21000004cf7211ae	SEAGATE	ST373405FSUN3660438
5	5	0	21000004cf7214a3	SEAGATE	ST373405FSUN3660438

4.Verify that all of the disk drives are recognized. This example indicates that the system controller has successfully probed the device and that the motherboard is operating correctly.

If the probe-scsitest fails to show all of the installed disk drives, you may have to replace the disk drive.

5.When you finish testing, enter the following commands:

! CAUTION:

If you fail to enter these commands, any reboots that you do in the future will stop at the boot prompt instead of proceeding through the normal boot-up process.

setenv auto-boot? true

boot -r

The system reboots.

Symptom - The DVD-ROM drive fails to respond to commands.

Solution - To test the DVD-ROM drive:

1.Enter:

/usr/sbin/shutdown -y -i0 -g0

The system shuts down.

2.At the ok prompt, enter the following commands: setenv auto-boot? false

reset-all

The system resets.

Issue 2.0 June 2004 187